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The Ritz-Carlton New York, Central Park
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Reviews (1,634)
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1,166 - 1,171 of 1,634 reviews
Reviewed April 12, 2012

I can't say how much I just love this hotel. We stayed after returning from being abroad and it was so nice to come back to true service and luxury. Everything about the stay was fantastic and a big shout out to Under who was so lovely to both us and our children. I would definitely return...but not for those faint at heart once you get the bill...sometimes you just need to splurge!

  • Stayed: April 2012, travelled with family
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Thank Hungrymungry22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 9, 2012

Sometimes in NYC on business, this time I stayed as a tourist with my two young daughters who love NYC. We feel at home and very comfortable here and all the guests are well looked after and quickly known by name. A lady on the Concierge desk recommended Sarabeth's (just four doors....a 30 second wak away) where we had our worst ever breakfast experience not just in NYC but ever.....ending up with my Coeliac daughter being very ill. The management tell me they won't be recommending it without warning people with Gluten allergies and everyone against sitting in the rear rooms (so noisy you have to shout to talk). Room service at the hotel is first rate.

  • Stayed: April 2012
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Thank BarryAscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 8, 2012

Great location and we had a beautiful suite overlooking Central Park. The rooms were very quiet except outside the bedroom we could hear a low rumble, which was surprising simce we were on the 19th floor. Our room wasn't ready till 5 pm, so we had to wait two hours after regular check in time. The hotel (concierge and spa) did not respond to emails. Food was very expensive and room service did not get our order correct except once, though they gave us our breakfast for free as a result. I've had more help getting a cab at a Hyatt as well. The hotel itself is very nice, but it was very unlike other Ritzes where I've stayed.

  • Stayed: April 2012
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Thank izolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2012

From the moment our car pulled up we were treated like royalty. It is by far the best hotel we have ever stayed and if you have kids traveling with you...they are treated the same! Cribs are wonderful & staff is loving! Our bed was comfortable & hotel was spotless! This should be the blueprint for anyone who says they are customer service oriented! Thank you Ritz

  • Stayed: March 2012
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Thank Raymond Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 2, 2012

Great Room, Great Service all around a great place. Location was perfect. Would highly recommend for the business traveler or leisure.

Room Tip: Get a room facing the park!
  • Stayed: April 2012, travelled on business
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Thank peeshCharleston_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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