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Traveller rating
577
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All reviews front desk hudson yards terrace room rooftop bar great hotel city view new york modern hotel early check room key perfect stay definitely stay here again rooms are small times square penn station love this hotel bed was very comfortable
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Reviewed December 6, 2022

Alex at the front desk was amazing and very welcoming. Explained all the details. The bed was very comfortable and the shower was spectacular, great pressure. The roof top had amazing views of the city.

Date of stay: December 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank AVelaJr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arlo Midtown, Owner at Arlo Midtown, responded to this reviewResponded December 8, 2022

Thank you for your fantastic feedback. We are very happy to know that you had a nice stay. Looking forward to seeing you soon

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Reviewed December 5, 2022

We stayed for 5 nights at the Arlo Midtown it was our second stay here. We can't fault the hotel for its location, comfy beds and cleanliness. We travelled with my two teenage daughters who also loves the hotel and especially enjoyed the views from the rooftop bar although the rooms were small the beds are comfy and very clean.
We had some issues with billing though which although caused us some stress was dealt with by the Amazing Sydney, he couldn't do enough for us to help resolve the issues and for that we are so grateful it made all the difference to us. Thank you Sydney !

Date of stay: December 2022
Trip type: Travelled with family
Thank 568acd
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arlo Midtown, Owner at Arlo Midtown, responded to this reviewResponded December 8, 2022

Hello, thank you for your feedback. We love to hear you had a great stay and we apologize about the billing issues. We hope to see you soon

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Reviewed December 5, 2022

Always a wonderful time at Arlo Midtown!! Wonderful, courteous staff.. always willing to help!!
Love the beds and ambiance!! The atmosphere in Nearly Ninth is amazing!! A wonderful trip with my granddaughter!! We will be back !!

Date of stay: December 2022
    • Value
    • Location
    • Service
Thank lindaberti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arlo Midtown, Owner at Arlo Midtown, responded to this reviewResponded December 8, 2022

Thank you for your feedback its much appreciated. Warm regards

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Reviewed December 5, 2022

You can't beat this location. You are in the middle of it all. We arrived early AM, and though there was a room available, they charge you an extra $40 to check-in early. However, the staff were kind and courteous. I even needed tampons, and they were able to deliver a few to my room. They were also able to arrange a car service to the airport, and called our room when it arrived. The rooftop had wonderful views. Cocktails were just OK. The cocktails at the 1st floor bar/restaurant were great though, and being able to grab a coffee on our way out at the Cafe by the lobby was convenient and good. I am interested in checking out the ARLO hotels next time.

Date of stay: November 2022
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank spdy1186
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arlo Midtown, Owner at Arlo Midtown, responded to this reviewResponded December 8, 2022

Thank you for staying with us. We are doing our best into improving our services. We hope to see you soon

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Reviewed December 4, 2022

Angie was the best at the front desk! Thanks for your outstanding customer service and help! Got to the room and everything was clean and tidy. Very nice hotel with cafe and bar downstairs. Will be back soon!

Date of stay: December 2022
Trip type: Travelled on business
Thank erickat368
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Arlo Midtown, Guest Services / Front Office at Arlo Midtown, responded to this reviewResponded December 4, 2022

We appreciate your feedback . Have a great time :)

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