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Leeds241
Leeds, United Kingdom

A good stay,

4.0 of 5 bubblesReviewed 3 weeks ago
Just returned home after an amazing trip to New York.
My first time stateside, and it was amazing.
This hotel is lovely, I found it clean, comfortable, and the staff were all really
Pleasant and friendly.
I ate in the hotel 3 times, twice for breakfast and once for dinner.
All the meals were really nice.
Location wise, it’s literally on the corner of Wall Street and literally a 2 minute walk to the nearest subway station.
So it’s absolutely great to get about from.
I took the air train at JFk to Howard beach and got the a train to Fulton street station.
Fulton Street Station is about 5 mins round the corner from the hotel.

The rooms are really modern, as is the hotel.
The rooms are slightly small, I didn’t find this a problem and really liked my room, though I was travelling solo, I think a couple would find it a bit more claustrophobic.
Really nice though, so don’t be put off.
I was upgraded on arrival to a king room, as the room I had booked wasn’t available.
Which was nice all the same.

Couple of minor issues during my stay, I was told before I arrived breakfast was included and I’d get given vouchers on arrival.
This didn’t happen, and I was told I wasn’t able to take breakfast unless I paid for it.
The rooftop bar is lovely, but the actual rooftop isn’t open and is only open in the summer and to private events. Massive shame as I was really looking forward to going up to the top.
The bar itself is in the 25th floor, equally really nice and some great cocktails, and they do have an outside balcony but it’s not the same rooftop experience you may have seen online.
I was also stopped in reception one day as the server upstairs had said I hadn’t paid for my bill in the bar one night.
I asked the receptionist to check as I handed my Credit card to the server to pay, so wasn’t sure how that happened.
Both the bar staff and reception were both really friendly, just felt they were maybe short staffed or something.
One day I returned to my room and the maid had left a can of soda in my room, not a massive issue, and I didn’t say anything about it as I wasn’t really bothered.
I questioned the breakfast charges on departure and the receptionist was really helpful and reduced the charges. He was very apologetic and very nice about it.

Fee wise: they add on resort fees which are about $30 a night, plus the NYC sales tax, which is payable on check out.
I was expecting this, as this is what a lot of hotels are doing in NYC, just fyi if you are staying here.
They take a credit card auth on arrival, which covers most of the fees anyway.

Overall a lovely stay, and the minor issues were very minor and not to be looked into too much.
All the staff were really polite and friendly, just think maybe communication needs to improve a little.
I would return to this hotel, and I would recommend the hotel to others.
It’s a clean, modern and comfortable hotel in downtown Manhattan, definitely worth a visit.

New York is incredible, and well worth a visit.
I 100% would recommend and will hopefully return again in the future.
Date of stay: May 2024
Trip type: Travelled solo
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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All reviews the financial district breakfast was delicious operations manager front desk rooftop bar check in process rooms are small we loved our stay steamers early check hotel is beautiful great stay coffee machine battery park checking in new york convenient location
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Reviewed May 5, 2024 via mobile

We stayed here for two days and found the staff to be so so helpful and our room to be cost, modern and really comfortable for our stay.

The rooftop bar was nice, but very expensive compared to others nearby.

The location is great for all of Manhattan really - everywhere is easily accessible by the Subway.

We had our car with us and parked in a local garage. Make sure you ask at reception for the garage that they work with and you can park at a discounted rate!!

Room tip: Ask at reception for the details of their associated parking garage!
Date of stay: April 2024
Trip type: Travelled as a couple
Thank tashadragon
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 3, 2024 via mobile

This is a great option in the financial district. My room was very comfortable. I loved the mechanized blackout curtain! Solid gym and very friendly staff. This isn’t really a luxury hotel, but it’s great value for the money. I would definitely stay here again.

Room tip: No complementary coffee in the lobby, so plan ahead if you have a morning meeting.
Date of stay: May 2024
Trip type: Travelled on business
Thank DanW329
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 23, 2024

We had a fantastic time at Hotel Indigo NYC Downtown - Wall Street on Water Street! The room was very clean with a modern decor. We had a king bed that was big enough for 2 adults. I toss/turn quite a bit and did not feel like someone was next to me.

The best part of our time at the hotel was the staff, Willy, Ramon, Ricardo and the rest of the staff at the the roof top bar. They gave us that "being in NYC" feeling of fun, spontaneity and connecting with people.

Hotel is 5 mins walk to the subway/metro and in the heart of Wall Street /South Street Seaport and 10mins walk to Brooklyn Bridge. This was a perfect location with access to major sites.

Date of stay: March 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank N A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 14, 2024 via mobile

I had a fantastic stay at Hotel Indigo NYC Downtown - Wall Street on Water Street!

My check in with Merissa was a breeze and the rest of the staff were equally friendly and effective throughout my stay. I felt valued and recognised as a Platinum elite member.

The hotel was cute and cosy and I loved my room- the bed, bathroom and decor - was modern, clean and luxe.

I had a fantastic experience and I will definitely be staying here the next time I’m in NYC!

Date of stay: March 2024
Trip type: Travelled solo
Thank Adventure65413678110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 11, 2024 via mobile

Loved it right from the start! Slept amazingly! No view to speak of except from the rooftop bar, which was outstanding! Super friendly and helpful staff! Free cocktail! Small but well laid out and efficient! Even had fridge and keirig! Flat charger for phone and modern tv with streaming option. Two bottles of water provided in room & newspapers in lobby! Would definitely stay again!

Room tip: high room
Date of stay: March 2024
Trip type: Travelled solo
Thank 124jenniferr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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