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Sangeeta M

Great stay!

5.0 of 5 bubblesReviewed Dec 3, 2023
Cleans room, friendly staff, and great locatuon. Staff respond to requests and have a text system that us super helpful. They cleaned the rooms daily and gave fresh towels. Even had umbrellas for us to borrow. Perfect central location to several historic sites and steps aways from subway to get all over NYC. Perfect stay for Ladies NYC Weekend Away!
Date of stay: December 2023
Room Tip: Get a good subway map since the ypu lose the internet often underground.
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviewed November 21, 2023

Decent boutiquish type hotel next to historic Trinity Church. Near Trade Center site, Memorial, trendy shopping, and both rivers. My room was quite compact with large stall shower. I'd rather the shower was a bit smaller and the room a skosh bigger. Room had a mini-fridge which helped because there's a Whole Foods and Eataly nearby. Housekeeping was prompt but didn't clean or refresh the room very well. Hotel offers meals for payment. Breakfast seems the most popular meal. Two elevators will be slow at checkout time. So checkout early. Some nice restaurants within a few minutes walk. Almost all subway lines stop real close.

Date of stay: November 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Zoom_Gotti
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 16, 2023

despite my reservation guaranteeing that I would have breakfast included, the benefit was not honored and they still refused to cancel and refund the amount paid. I was the victim of a scam at this hotel and I do not recommend it

Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank jcmiranda2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 8, 2023

Stayed three nights and it was a very comfortable stay. The room is clean and has an extra blanket provided which is a nice touch, the wifi works well, the staff is nice, the location is perfection, and the hotel itself is nice and modern. My only (very small) complaint is that the elevators (there are only two) can be pretty slow during the day. But by NYC standards they are totally fine.

Would absolutely stay here again!

Date of stay: November 2023
Trip type: Travelled as a couple
Thank redjillo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 22, 2023

I would like to seize this moment to express my heartfelt gratitude to Alexandra Castro, the Sales Director. II reached out to the hotel via email with some inquiries about their accommodations, and Alex consistently responded promptly, despite the fact that I had not yet made a reservation. This level of customer service is truly commendable.

Thank you very much!

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Service
1  Thank Scenic44109530524
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Simmons, General Manager at Hotel Indigo NYC Financial District, responded to this reviewResponded October 25, 2023

Dear Scenic:

Thank you for taking the time to share with us and the trip Advisor community your excellent experiences with our Sales Director, Alex.
Indeed, we are very pleased to have Alex as part of our Senior Management team, and a Leader in inspiring the entire hotel operations. I can assure you Alex can be counted on a daily basis to provide excellent guests experience post arrival and upon arrival.

We look forward to having you as our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 23, 2023 via mobile

Last minute get away for us to New York to see our grand daughter. They all live near by.
We had not stayed in Manhattan since Covid. Though we knew hotels had gone out of sight we surprised how difficult it was to get a last minute deal.
This hotel was the most “ reasonable “.
It is in a good location in lower Manhattan.
It is new and clean. Rooms are Paris sized with good showers.
Small boutique type of hotel.
Few services except a gym and small restaurant.
It’s fine if you only want to sleep here . Beds are comfortable with nice duvet covers .
We only spent 1 night so it was fine for us.
No garage.
We came on a weekend so there was on street parking not available during the week.
Not sure it’s worth rack rate .

Date of stay: September 2023
Trip type: Travelled as a couple
Thank drjeff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
David Simmons, Owner at Hotel Indigo NYC Financial District, responded to this reviewResponded October 3, 2023

Dear drkeff:

Thank you very much for your excellent review of our hotel.
Your comments are being shared with our team, and I can assure you they will be as pleased as I am reading your review.

Please share your excellent experiences of our hotel with your Family and Friends.

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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