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“Comfort and Cleanliness @ the Comfort Inn” 4 of 5 bubbles
Review of Quality Inn Midtown West

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Quality Inn Midtown West
Ranked #359 of 467 Hotels in New York City
Long Island, NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Comfort and Cleanliness @ the Comfort Inn”
4 of 5 bubbles Reviewed 30 January 2012

I was looking for a cheap and decent one night stay in NYC on a Saturday night in January. I booked this and hoped for the best.

We checked in at 3p and immediately got to our room. The lobby has free coffee/tea/oatmeal 24/7. Our room and bathroom were SO CLEAN. The room itself even had room on each side of the king size bed unlike a lot of hotel rooms in NYC where it looks like the bed takes up all the space. We had a flat screen tv, a mini-coffee maker, a tall dresser to hang our clothes up in (on wooden hangers), and night stands with drawers on each side of the bed (with working lamps and a Bible!) The room also had a safe ($2 per day inevitable charge for it), an iron, and an ironing board. Our view was total-NY: skyscrapers.

The bathroom has shampoo, lotion, and 2 bars of soap; no conditioner. If you forget anything like a toothbrush or razor, just let the hotel staff know and they'll provide you with whatever you need. The bathroom was clean, tub and toilet were scrubbed to perfection.

The hotel boasts a complimentary continental breakfast that includes: 2 different flavored waffles, cereal, eggs, sausages, yogurts, an assortment of donuts/muffins, and juices. There is also FREE WIFI so bring your laptop if necessary.

If you're staying Saturday into Sunday, there is free on the street parking, ONLY ON THE COMFORT INN SIDE AFTER 10PM starting Saturday. READ THE SIGN CAREFULLY. There are other streets to park on nearby, just read the signs.

Check out time is noon; most hotels I know want you out by 11 latest. I would stay here again and again, but only at the $89 rate (thanks quikbook.com!) Jan-Feb the rates are $89, go up to $189 in March, and by June it's $289.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank SecretRomances
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Quality Inn Midtown West, responded to this review, 29 February 2012
Dear Secret Romances
We thank you for your in-depth review of our hotel. Hopefully you took advantage of the 24/7 free coffee and tea that is served in our lobby daily. You must have driven your car in to the city for you to have noticed the parking situation on the streets, but did you know that the parking garage we are affiliated with offers discounted parking?
We are also happy that you found our later check out convenient to you. Again we thank you and hope that you decide to stay with us again in the near future.
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662 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 29 January 2012

Hotel has no parking & the breakfast servers are disrespectful. I would not recommend this hotel to anyone

  • Stayed January 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank mrzkake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Quality Inn Midtown West, responded to this review, 29 February 2012
Dear Guest,
We do not have a parking garage on site for the hotel, but just around the corner we have a parking garage that gives our guest a discounted rate. In fact we have 3 garages that offer our guests discounted rates including an underground garage which is located just two blocks away from the hotel. We are also sorry that you found our breakfast server to be disrespecting to you. We do not condone that type of service towards our guest. Here at the Comfort Inn Midtown we strive to give legendary service to all of our guest, and we do hope to see you again.
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Travellers are raving about these New York City hotels

La Palma, California
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 15 January 2012

The location is good, within walking distance of Times Square and even Central Park (if you don't mind a little hike). Two twin beds took up most of the floor space but I think that is normal for this area. The staff were friendly and helpful.

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Ron R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Quality Inn Midtown West, responded to this review, 26 January 2012
We thank you for visiting our great city and staying with us. We are glad that you were able to walk around the city and see the sights. We are also walking distance to the Intrepid Aircraft Carrier Museum, and walking distance to Chelsea piers (if you don’t mind walking a bit). If not then we are less than 2 blocks away from the New York Transit system, and just blocks away from Penn Station and Port Authority. We welcome you back to staying with us in the future and hope you get to enjoy seeing some of the other places New York has to offer. Thanks again.
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Washington DC, District of Columbia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 29 December 2011

As anyone trying to visit NYC knows, hotels in Manhattan are very expensive. Unless you are traveling with a group of friends, or if you don’t mind staying in hostels and/or having shared bathrooms, a good chunk of your travel budget will be spent in your accommodations.

For the price I paid, $110 per night, the Comfort Inn Convention Center was a great bargain that allowed me to have additional funds to enjoy some of the city’s superb restaurants and a couple of Broadway shows.

Room:
Similarly, to all the other NYC hotels I have stayed in the past, the room is small. This is common and to be expected. If a large room is one of your requirements, you might want to try staying in Brooklyn or Long Island City. However, you must also take the subway fare into consideration if you decide to stay outside of Manhattan.

The room was appropriate and comfortable. It was cleaned every day, and due to the location of the hotel, it was quiet at night. I believe this is the first time I have stayed in a Manhattan hotel in which I could not hear the traffic below.

The hotel provides free wifi in the room, which was useful for making reservations and getting directions.

Breakfast:
This hotel offers a complimentary breakfast. It is not a huge buffet, but again, I thought it was appropriate for a budget hotel. There were juices, yogurt, whole fruit (banana, apples, and oranges), boiled eggs, bread, English muffin, batter for making waffles, coffee, instant oatmeal, cooked sausage, and some sort of frittata. Of the three nights I stayed there, the breakfast area was only overly crowded in one of the days – the space is tiny, but again it was not a surprise to us. For this reason, we just grabbed some bananas and yogurt and went on our merry way.

Location:
For folks who are not familiar with NYC, the location may look a little scary and out of the way, but it was only about two blocks from the nearest metro entrance at 8th and 35st. The hotel location is also an easy walk to Times Square and the Theater District. We even walked all the way to 62th street to catch a movie at the Lincoln Plaza Cinemas. The hotel is also within walking distance to Penn Station, Madison Square Garden, and several of the interstate bus stops (Bolt, Megabus, etc…).

Returning to the hotel at night was not a problem, but as in any large city, you need to be alert and aware of your surroundings.

Overall, I think this is a good hotel if you want to stay in Manhattan, have your own bathroom and you are budget conscious and street savvy. If you need luxury accommodations, large rooms, and to be in the middle of Times Square, you should prepare your pockets and look somewhere else. I certainly plan to stay in this hotel again: It is a clean and quiet place to rest your head in the city that never sleeps.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank DCdrifter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Quality Inn Midtown West, responded to this review, 26 January 2012
Thank you for your detailed review of our hotel. We thank you for staying with us. We are located very closely to a lot of attractions here in midtown NY. We are just blocks away from Madison Square Garden, The Javitz Center, Port Authority and just blocks away from Times Square.
We are glad you enjoyed our free hot breakfast which is served every morning, and we also offer coffee throughout the day. The area we are in does get quiet at night which does help those guest looking for a quiet night’s sleep.
We do hope that when you visit New York again that you come back to stay with us, and if you decide to drive in we do offer discounted parking at one of our 3 garages located just a block from our hotel. Thank you and we look forward to seeing you again.
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San Francisco, California
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 2 December 2011

Stayed here for the walk able distance to Javits Convention.. the room is VERY small and I was a little worried to stay here but the room was clean and daily housekeeping. No bedbugs!!!!!! I checked right when i got to the room... decent breakfast... free internet... free hbo... friendly and helpful staff... It is about 2-3 blocks from 34st Macys... Penn Station.. Madison Square Garden...
Overall, it is a decent hotel but I'd not stay there again unless I need to go to the Javits Convention. Oh and there is a gas station on the corner of 36 where all the taxi fills up so getting a cab was very easy!

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank An0nym0us88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at Quality Inn Midtown West, responded to this review, 26 January 2012
We thank you for your recent stay with us, and we are glad you found it convenient to getting around. We are very close to Penn Station, MSG, Port Authority and less than two blocks from the Javitz Center. Our rooms are comparable to most of the other hotels in our area and for our price range. We do hope you decide to stay with us again in the future and we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
123 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed 21 November 2011

stayed there for a show at javits center.. very convenient and only 3 blocks to walk to convention center.. rooms are very small.. always only 4 rooms on one floor, but were clean as were the bathrooms.. breakfast is the average toast/wafflemaker/yogurt and fruit.. area looks not so nice since close to Lincoln tunnel entrance.. some nice restaurants in walking distance.. a $ 35 Usd cab ride from LGA

  • Stayed November 2011, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank uschi05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 26 September 2011

Stayed here for 3 nights and arrived with mixed expectations after reading the reviews here. Location is not the nicest at very busy corner right next to busy tunnel exit, but still very central and close to Penn station and within walking distance of times square & good restaurants. Room was small and needs to be modernised, but TV and free internet was working well. Staff at reception was great, friendly and very helpful. So all in all a good stay for people on budgets who don't care about standard of rooms, but would not recommend for a couple looking for a romantic place to stay.

  • Stayed September 2011
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RAFFOLTER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Quality Inn Midtown West

Property: Quality Inn Midtown West
Address: 442 W 36th St, 36th Street between 9th & 10th Aves, New York City, NY 10018-6344 (Formerly Comfort Inn Convention Center)
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#209 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Quality Inn Midtown West 2*
Number of rooms: 56
Official Description (provided by the hotel):
Free WiFi and hot breakfast. Located just two blocks from the Jacob K. Javits Convention Center, the Quality Inn Midtown West | Convention Center is an ideal place for both business and leisure travelers. .Additional nearby points of interest include: Grand Central Terminal, also known as Grand Central Station Rockefeller Center Radio City Music Hall entertainment venue Central Park Yankee Stadium, home of the New York Yankees baseball team Visitors will enjoy world-class shopping on New York's famous Fifth Avenue. The John F. Kennedy International Airport and the La Guardia Airport are 15 miles from the hotel. A variety of restaurants, entertainment options and cocktail lounges are located in the surrounding area. ... more   less 
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Also Known As:
Comfort Inn Midtown West Hotel New York City
Comfort Inn New York City
New York City Comfort Inn

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