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Hilton Garden Inn New York/Tribeca
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Reviews (1,539)
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697
609
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37
Show reviews that mention
All reviewscanal streetgreat locationholland tunnelnew yorksubway stationgreenwich villageeasy accessfront desk stafflower manhattanwalking distancefridge and microwavegood sizethe financial districtwould definitely stay here againbusiness tripbattery parkbusiness center
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7 - 12 of 1,539 reviews
Reviewed 2 weeks ago

We were looking for something more affordable than midtown but still very nice and easy to get to all our destinations. This hotel fit the bill. A very nice hotel, with exceptional staff. The rooms are small, but expected given our destination. The yellow line a few blocks away, the red line about a block or two, and the blue line was literally right outside the door. Affordable for NYC (Tribeca Bagels) places to eat nearby. The lobby was welcoming, the rooms were clean, and the staff friendly. I highly recommend this hotel if you are looking for a nice, reliable hotel in a less touristy location.

  • Stayed: April 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Cheryl J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We planned a quick trip to NYC to introduce our kids, 6 and 9, to the city. The HGI was the perfect place for us to stay. We arrived late at night, but the staff at the front desk greeted us with such hospitality. Throughout the stay, the staff was nothing but kind.

The room was on the bigger side for New York, and it had a nice sized bathroom. The room was impeccably clean. We opted for a room with a street view. We could hear the traffic below on Saturday night, but it didn’t both us. The other nights the street was quiet.

We prefer to stay downtown, so the location was great for us. We walked all over Tribeca, Soho, and to the West Village. When we wanted to go uptown the subway was literally steps away.

Most of all, the HGI was in incredible value. I paid much less than I’d anticipated for a room in the city.

  • Stayed: March 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank AllisonC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

This is the second time staying here and it gets better with every stay! We arrived early Monday morning after flying in to NYC on the red eye. Went straight to the hotel expecting to just drop our luggage and wander around on little sleep. The manager at the front desk was great and was able to check us in early and waived the early check in fee. He also asked if we wanted a room upgrade to a street view room. He was very forthcoming in letting us know that the street view rooms were not as quiet so we opted for quiet. We had a short nap and then hit the city. Can’t thank the Manager (think his name was Mark) enough, this really felt like it gave us an extra day in the city. The location can’t be beat with the subway almost under the hotel. This is our go to hotel anytime we come back to NYC. Great staff at the front desk always friendly and acknowledging your coming and going from the hotel.

Stayed: March 2018, travelled with family
Thank Canuckonthego11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The hotel was conveniently located near the subway and was walking distance to some great pizza places on Bleecker street. We actually got the subway to JKF for our flight home, it did take about 90mins BUT it saved us $65 at only $7.75 each on the subway, it was a steal!!! Complementary coffee in the mornings was a nice touch.

The only negative was that the towels were a little small and didn't smell particularly fresh! and it must be a New York thing but it was so so noisy outside! Also even tough it was fairly priced but we didn't realise the amount of taxes that would be added to the bill, this kind of thing isn't common in the UK.

  • Stayed: March 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Rachel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 2 weeks ago

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

A mid range hotel but a very nice place to stay. Very well located in NY/soho. Subway entrance is located just outside the hotel. Room are clean and ok. Breakfast buffet is good.
The front desk manager Mark D. was a very helpful and professional person. He helped us for anything when we arrived at this hotel. I think he is key in the management of the front desk.
We will come back for sure

Room Tip: all rooms are ok, may higher level
  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank patrick k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisbeth S, Front Office Manager at Hilton Garden Inn New York/Tribeca, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for taking the time to complete our on-line satisfaction survey regarding your recent stay with us here at the Hilton Garden Inn Tribeca.

Our commitment at the Hilton Garden Inn Tribeca to provide the finest in service and personal attention to everyone who stays with us, and it is helpful when our guests pass their opinions and experiences to us, allowing us to refine our procedures and services where necessary.

Once again we thank you for choosing the Hilton Garden Inn Tribeca and for taking the time to provide us with valued feedback. We hope to welcome you back on your next stay in the Tribeca area.

Kind Regards,

Lisbeth

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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