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“Amazing...again”

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EVEN Hotel Times Square South
Ranked #13 of 473 Hotels in New York City
Certificate of Excellence
GreenLeadersGold level
Reviewed 15 January 2018

Overall another amazing experience at EVEN. The water at check in is always a refreshing touch and the room was nice and clean with a great view. The restaurant in the basement has healthy drinks and of course the team is friends.

  • Stayed: February 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank JJ B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter S, General Manager at EVEN Hotel Times Square South, responded to this reviewResponded 5 weeks ago

JJ B,

Thank you for being a valued repeat guest here at EVEN Hotel Times Square South! I am pleased to read our commitment to excellence resonated upon your return visit and thank you continue to feel you have a home away from home with us. We hope to see you many times in the future and thank you for your excellent rating!

Be well,

Dieter Schmitz, CHA
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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19 - 25 of 1,140 reviews

Reviewed 15 January 2018

We booked this hotel on a chance as my wife surprised me with a birthday weekend in NYC. The hotel was a block from the subway and was centrally located in midtown Manhattan. The staff was amazing friendly, helpful and accommodating. My wife is a real stickler for cleanliness in hotel rooms and she was happy at how clean the room was. We had an issue with the lights and a technician came in and had such an amazing personality. He was friendly and engaging while he troubleshot the issue. The food on premise was all healthy and tasty. We will definitely go back when we visit NYC again.

  • Stayed: December 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank JC R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter S, General Manager at EVEN Hotel Times Square South, responded to this reviewResponded 5 weeks ago

JC R,

Thank you for spending your birthday celebration with us here at EVEN Hotel Times Square South! I am pleased our commitment to personable excellence and cleanliness throughout our property resonated. That being said we are disappointed we missed the overall excellence of which we demand from ourselves and we hope to earn that last circle upon your return visit the next time your travels bring you to NYC!

Be well,

Dieter Schmitz, CHA
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

I originally picked this hotel due to it's central Manhattan location. It's right next to Penn Station, when you get off the train from the airport. However, that turned out to be just one of the many reasons to stay at this hotel.

The staff were fantastic - helpful, friendly, and always on hand to help, every single one of them. It was also fantastic to find pieces of gym equipment in my room, which was really useful on the days when I couldn't get downstairs to their in-house gymnasium.

They also have a really healthy cafe/ restaurant, for breakfast and dinner, including a bar, which I didn't really get to sample.

However, I will definitely be staying at this hotel the next time I visit New York City, and can't recommend it enough.

  • Stayed: January 2018, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Danny A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter S, General Manager at EVEN Hotel Times Square South, responded to this reviewResponded 15 January 2018

Danny A,

Thank you for choosing our groundbreaking wellness brand here at EVEN Hotel Times Square South and for your excellent rating! I am elated to read that your experience matched the all encompassing personable excellence of which we demand from ourselves. We are thrilled to read that you plan on returning in the near future and we thank you for your recommendation!

Be well,

Dieter Schmitz, CHA
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018

We stayed at EVEN by chance after our flights got cancelled at JFK following the crisis 2nd week of January 2018. Joanne (reception), Patrick (Engineer) and James (house keeping) all went out of their way to not only accommodate us during our stay but also went above and beyond to help us re-organise our travel arrangements home. Genuinely helpful and caring staff. We will return one day!

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Jay W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter S, General Manager at EVEN Hotel Times Square South, responded to this reviewResponded 15 January 2018

Jay W,

Thank you for your excellent rating and for being our valued guest! Our goal as a collective team of passionate hoteliers is to provide a genuinely personable and energizing escape from the uninspired cookie cutter norm here at our wellness brand. I am ecstatic to read the Joanne, Patrick, James and our team were able to make your experience with us memorable. We eagerly await your return visit and we thank you for your review!

Be well,

Dieter Schmitz, CHA
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 January 2018

Very well located, close to Penn Station and Times Square. 24/7 well equipped gym. Healthy food available for breakfast. In-room exercise equipment available. Staff is friendly and provide an exceptional. Hotel is clean and modern.

  • Stayed: January 2018, travelled on business
    • Value
    • Rooms
    • Service
Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter S, General Manager at EVEN Hotel Times Square South, responded to this reviewResponded 14 January 2018

David H,

Thank you for choosing our groundbreaking wellness brand and for your excellent rating! As you mention our location is second to none here in Manhattan and we take great pride in pairing our wellness offerings with a genuinely personable guest experience. We hope to have the honor of having you back with us many times in the future and we thank you for your review!

Be well,

Dieter Schmitz, CHA
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 January 2018

If you are looking for a place that has hotel rooms that are part hotel room and part workout room, you have found the right place! I have never seen such a setup. It was interesting. The rooms are equipped with exercise balls, and other workout equipment and gear. The floor is literally like a gym floor. When I first walked in the room I had to have them remove the equipment and air out the room (open the window) because it smelled like a gym! My biggest complaint, however, was the closet. Out of all my years of traveling, I've never seen a hotel room with basically no closet. It was literally a tiny "Half sized" closet, meaning it didn't go all the way down to the floor. That was quite shocking when I had a week's worth of clothes to hang up, including dress clothes for the opera, etc. I wish we would have known this ahead of time, so that it why I'm including this in my review, so you all will be aware! :)

Room Tip: Don't choose this hotel if you have long gowns or clothes to hang. They do not have closets for...
See more room tips
  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Service
Thank benzslkgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter S, General Manager at EVEN Hotel Times Square South, responded to this reviewResponded 14 January 2018

benzslkgirl,

Thank you for your review and for choosing EVEN Hotel Times Square South during your travels from San Jose! We demand an all encompassing excellent wellness experience centered upon an energizing personable guest experience unlike any other in hospitality today of which the vast majority of our guests have alluded to. I am disappointed to read your experience fell short. In addition to our closet space we have ample storage space via our spacious pull out drawers underneath our beds and are of close more than happy to store any additional luggage our belongings for you during your time with us. While we are proud to offer our in room fitness options paired with 15+ channels of trainer led workouts we are also more than happy to remove any or all of our wellness equipment prior to or during your experience with us.

Anything short of excellence is simply a failure in our eyes and we hope to have you back with us to earn the five circles we take such pride in ensuring.

Be well,

Dieter Schmitz, CHA
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

Hotel staff provides exceptional service, at the reception, the restaurant, the bar, and every staff person we’ve encountered, all seemed to invest every effort to make us feel great through our entire stay.

Location is perfect, walking distance to times square, Macy’s and plenty of other sores, and still quiet thanks to double-glazed windows in the rooms.

  • Stayed: January 2018, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Assaf L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dieter S, General Manager at EVEN Hotel Times Square South, responded to this reviewResponded 14 January 2018

Assaf L,

I am thrilled to read that our commitment to personable excellence was evident during your time with us! Our team takes great pride in ensuring a refreshing deviation from the scripted uninspired hospitality norm here at our groundbreaking wellness brand. We thank you for your excellent rating and hope to see you again the next time your travels brings you to NYC!

Be well,

Dieter Schmitz, CHA
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about EVEN Hotel Times Square South

Address: 321 West 35th St, New York City, NY 10001-1739
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Garment District , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #13 of 473 Hotels in New York City
Price Range: C$204 - C$579 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — EVEN Hotel Times Square South 4*
Number of rooms: 150
Official Description (provided by the hotel):
Tired of the cookie cutter hotel experience complete with robotic service, bland amenities and sacrifices? Come experience the energizing genuinely personable wellness guest experience which has made EVEN Hotel Times Square South the highest rated hotel in all of New York City in both service and overall reviews! Were the worlds first and only built from the ground up wellness brand and are committed to ensuring you leave our doors feeling better than when you arrived. Stay well at the EVEN ™ Hotel Times Square South; we’re the first of its kind in Manhattan! Conveniently located between 8th and 9th Avenues with easy access to several major corporate offices; we’re a few short blocks to New York’s famed Times Square, four blocks from New York’s Penn Station and just down the street from the Javits Center, Broadway, and minutes from Madison Square Garden & Lincoln Center. Whether you’re traveling for business or leisure you won’t have to compromise your wellness routine. As a member of the newest brand from IHG® and one of the first EVEN ™ Hotels in the world, our facility is designed to help our guests maintain a healthy lifestyle while traveling. Keep active with in-room fitness zones for private workouts and eat well when you choose from our selection of healthy food and beverage options, including made to order smoothies and Grab ‘n’ Go meals. Accomplish more with free Wi-Fi and mobile furnishings that give you the flexibility you need to be your most productive-self. You’ll rest easy with spa-inspired showers, signature EO bath products and all-natural eucalyptus linens. Start and end your day with EVEN ™ Hotel Times Square South, New York as we provide you with the essentials for your healthy lifestyle matched with a level of genuinely personable customer service unlike any other in hospitality today. ... more   less 
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