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Reviewed November 30, 2022 via mobile

We love the hotel and the staff. The rooms were small but had everything we needed. They have different areas in the hotel that we got to enjoy. The food was exquisite. We definitely recommend it. We will come back and hopefully stay a little longer.

Date of stay: December 2022
Trip type: Travelled as a couple
Thank jeivar
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cordell Nelson, General Manager at Arlo SoHo, responded to this reviewResponded December 4, 2022

Hello jeivar,

We appreciate you taking the time to share the details of your recent stay with us! We focus our efforts on enhancing our guests' experiences by providing everything you need to maximize your time in the Big Apple. Our restaurant, Lindens, continues to diversify their menu to have your taste buds begging for more. So glad you were able to take advantage of our food and beverage options.

Looking forward to hosting you again very soon.


Take care,

Cordell Nelson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 29, 2022 via mobile

Just returned from a 5 day break with my 3 daughters. The hotel smells divine, lovely cosy rooms, lovely friendly staff, and in a great part of town.
Would highly recommend and will definitely be back for another visit as we weren’t ready to leave.

Date of stay: November 2022
Trip type: Travelled with family
Thank sevvy2110
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cordell Nelson, General Manager at Arlo SoHo, responded to this reviewResponded December 4, 2022

Hi sevvy2110,

Thank you for sharing this great feedback from your recent stay with your daughters! Although we are sad you couldn't extend your stay longer, we are glad you all got the most out of our location, amenities and one-of-a-kind staff.

We hope we can continue to make lasting memories with you and host you again very soon.


All the best,

Cordell Nelson
General Manager

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Reviewed November 29, 2022

I was travelling around NYC all the way from Australia by myself for the first time and stayed at Arlo soho for one of the weeks I was there. There was a problem with payment and Al went out of his way to make sure I was accommodated for and take care of me; giving me breakfast vouchers, drink vouchers and leaving a little something in my room with the most thoughtful letter.
All the staff at the lobby were friendly and helpful and really made my stay pleasant and enjoyable and I cannot to come stay here again!!

Date of stay: November 2022
Trip type: Travelled solo
Thank Jesshendo67
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cordell Nelson, General Manager at Arlo SoHo, responded to this reviewResponded December 4, 2022

Hello Jesshendo67,

I am so glad to read about your adventurous solo trip to NYC and how Al went above and beyond to ensure you were well taken care of! It is our daily goal to create great memorable experiences for our guests, and we can't wait to create more with you.

We look forward to seeing you again soon.


Sincerely,

Cordell Nelson
General Manager

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Reviewed November 25, 2022 via mobile

Amazing stay, the staff were so helpful and friendly! Beautiful hotel, plus it smells phenomenal! The modern looks and aesthetic screams the perfect New York stay. Easy check out process too! Deff would come back.

Date of stay: November 2022
Trip type: Travelled with family
Thank R9696JIalejandror
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cordell Nelson, General Manager at Arlo SoHo, responded to this reviewResponded December 3, 2022

Hi R9696Jlalejandror,

We sincerely appreciate this wonderful review! We sell that phenomenal scent that you mentioned online in the form of a room spray, diffuser and candle!

If you are interested in purchasing this scent, please reach out to us and we will be happy to assist you.


Best,

Cordell Nelson
General Manager

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Reviewed November 20, 2022 via mobile

This is our first time in NY and had a great time at Arlo Soho Hotel, thanks to Damar at the reception !
This Hotel is at a really good place to discover the city by foot and have a dinner in Chinatown.

Date of stay: November 2022
Trip type: Travelled with friends
Thank LNLAVALOU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Cordell Nelson, General Manager at Arlo SoHo, responded to this reviewResponded December 3, 2022

Hello LNLAVALOU,

Thank you for the great review and recognizing DaMar for his hard work on our Overnight shift! We are glad you were able to take advantage of our primetime location to discover new adventures in the city.

Please feel free to reach out to us when you plan to visit the big apple again so we can assist with your next adventure!


Take care,

Cordell Nelson
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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