I have stayed at "5 Star" hotels around the world, and have yet to find the service level offered at this hotel. This is the second visit at this property, and it surpassed the great service I experienced on my first visit last year! What makes the experience so amazing for me is the front desk staff. Yes the property is sleek, hip and cool, but it's the service for me. Danny Rosado, Stefanie, Victor, and Robert went over and BEYOND to make me feel like a VIP. I was not feeling well when I checked in. Immediately, Stefanie gave me water and suggested I go to the Dominican restaurant across the street where I had the yummiest soup. Danny Rosado knew it was my bday, and to my surprise he had a handwritten note in my room with some treats. I travel by myself, so it's important for me to know that I feel safe when I am staying at a hotel. Knowing that the front desk knows me by name when I walk in helps me to feel safe. I can't wait to go back again next year!More
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- Free Wifi
- Room service
- Fitness centre