I've stayed at quite a few Hiltons internationally and Hampton Inns in the US (sign up for Hilton Honours points, it's worth it). The Hampton Inn Soho is definitely in my top 3.
First is service. Everyone from the maid to the manager Jay (who is amazing) wanted to help. After we arrived Jay called to make sure everything was satisfactory. I have never had that in any other hotel, upscale or budget. It's really hard to get superior service. The Hilton on 6th where my family normally stays has gotten too busy. No one cares, everyone is a diamond member, it's impossible to get good service. Next time my family is in NYC, they're staying here!
Second hotel itself. Clean, yes basic but you're getting a steal for NYC. No sign of any bugs (I'm very paranoid about bed bugs), new mattresses. Free delicious breakfast (I have celiac and there was eggs! Awesome!) The noise from the street can be a bit loud from the tunnel, so if you're a light sleeper ask for a room on the opposite side. However, you're in NYC, it's going to be loud!
Third, location. A minute from the Canal St. subway, a minute from China town, you're in Soho. It's really nice to not have a huge trek after a night out downtown.
I will definitely return.
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- Also Known As:
- Hampton Inn Manhattan-Soho Hotel New York City
- Manhattan Soho Hampton Inn