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Innside by Melia New York NoMad
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Reviews (2,124)
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1,258
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153
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39
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1,258
617
153
57
39
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All reviewsnespresso machinenew yorkcomplimentary beveragesgreat hotelfrosted glassmodern hotelpenn stationmini barview of the empire state buildingthe high linewalking distancemadison square gardenloved this hotelnyc hoteltimes squarelocation was perfectfew blocks
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11 - 16 of 2,124 reviews
Reviewed 2 weeks ago

No hair or pubic hair on the sheets please! It's a $300 room. There was hair everywhere on the bed when we checked in. Obviously the sheets were not changed. Then we reported to the front desk and had our room changed. This second room not only had hair but pubic hair on the sheets. after having to repack and pack and move we decided to stay in that room.

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank Bjorn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_M_132, General Manager at Innside by Melia New York NoMad, responded to this reviewResponded 1 week ago

Dear Bjorn B,

We appreciate your sincere review of your recent stay with us on Trip Advisor. We truly apologize for the inconveniences you experienced and honor your honest observations about aspects of your stay we can improve upon. We will address this immediately with our staff and can assure you that this is not to repeat in the future. We hope you will stay with us next time your travels bring you to New York City.

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I booked Innside by Melia at the last minute and it made the entire trip so much better! It was my birthday and they gave me an upgrade to a bigger bed and a higher floor. When I got to the room there was a hand written birthday note with a bottle of red wine and cupcakes. Such simple and nice touches. All staff members were very friendly and helpful.

While we didn't have a chance to dine at the restaurant, the breakfast spread looked really good from afar.

I'd definitely stay again!

Room Tip: Floor 16 was great!
  • Stayed: March 2018, travelled on business
    • Value
    • Rooms
    • Service
1  Thank krbg11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_M_132, General Manager at Innside by Melia New York NoMad, responded to this reviewResponded 1 week ago

Dear krbg11,

We are simply blown away by all the marvelous compliments made towards your entire experience with us on Trip Advisor! Our entire staff always goes above and beyond to ensure that you leave with fond memories and a lasting impression that will entice you to return for years to come. We appreciate your genuine response and are overjoyed that INNSIDE New York NoMad has become your home when you visit NYC. We look forward to your next visit!

Sincerely,
General Manager

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Reviewed 3 weeks ago

Though rooms are on the small side, they are modern, clean and well-appointed. Cool lobby area. A great place for a night or two. Front desk staff, especially Javier, Isa, and Ashley, were very kind and helpful.

Stayed: January 2018
Thank JRam333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_M_132, General Manager at Innside by Melia New York NoMad, responded to this reviewResponded 1 week ago

Dear JRam333,

We appreciate your delightful remarks regarding your recent stay with us and enjoyed hearing about the aspects of your stay that stood out most! We are privileged to be in a superb location as we are close to all modes of transportation, popular NYC attractions, and chic shopping venues. Thank you for recognizing our lovely staff as they are always available to recommend great places to visit. We look forward to welcoming you back soon to enjoy the summer weather with us!

Sincerely,
General Manager

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Reviewed 3 weeks ago

Pleasant check-in experience and even more pleasant rooms with free beverages in the mini-fridge. Rooms are clean, modern, and well-designed (although the shower can be a bit revealing as just a frosted glass separated it from our living space), and thanks to that min-fridge, we were well-hydrated! Convenient location, good bar in the lobby, would stay here again.

  • Stayed: February 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank BashfulAdventurer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_M_132, General Manager at Innside by Melia New York NoMad, responded to this reviewResponded 1 week ago

Dear BashfulAdventurer,

Thank you for all the wonderful compliments regarding your recent stay at INNSIDE New York NoMad. As you mentioned, our location is in close proximity to multiple modes of transportation and a variety of popular New York City attractions. Our rooms are a decent size in comparison to other NYC hotels with floor to ceiling windows for abundant lighting. Please join us in the summer months for the opportunity to enjoy the outdoor terrace and garden.

Sincerely,
General Manager

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Reviewed 3 weeks ago

This is our go to place in Manhattan. Perfectly located near subway lines to get everywhere we want to go. Room is simple and chic. Lobby is active but not chaotic. Too bad the bar was closed for our recent trip, and too bad about the street work in the middle of the night (1:30 a.m.). But the latter was hardly the hotel's fault!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_M_132, General Manager at Innside by Melia New York NoMad, responded to this reviewResponded 1 week ago

Dear Jon H,

Thank you for your five star review on Trip Advisor! We are committed to providing friendly and attentive service to ensure that your stay is both comfortable and enjoyable. Becoming your destination choice when visiting NYC is our top priority and we are invested in maintaining your loyalty to INNSIDE New York NoMad. We invite you with open arms to return to us soon and we look forward to welcoming your friends and family as well!

Sincerely,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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