We stayed here for a family trip and wanted somewhere central, roomy and clean. We were on the 16th floor - North Tower. Check in was quick and easy with friendly staff. The room was a little tired, but on the positive side roomy and light. It really came in to its own on the 4th of July when we had front row seats for the Macy's fireworks.
The AC was working, although not very cold. The pool, however was cool and very welcome given the weather. It's a shame that it closes at 6pm as evening swimming would be great!
The lobby staff were very helpful in looking after our luggage until we were ready to leave. They also booked us a hotel car to JFK and quoted $60 including tip. The driver was obviously taken aback at not being offered an additional tip on arrival.More
- Room Service