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“comfortable rooms, great location”
Review of The Watson Hotel

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The Watson Hotel
Ranked #349 of 468 Hotels in New York City
Torquay, United Kingdom
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“comfortable rooms, great location”
Reviewed 11 May 2012

good size rooms with comfortable beds meant there was no problem sleeping. As some have said, it is in need of some refurbishment, but this not really a problem if the rooms are kept clean - which they were. Everything said about location is correct plus it is in easy walking distance of the Lincoln Center. The staff was very friendly and willing to oblige. The only complaint that I have concerns the loud and at times inappropriate music in the bar. This together with some inattentive bar staff drove us into the arms of a nearby pub - for which I was grateful. We had new carpets so they are on the way and on our last day we saw a delivery of flat screen televisions. We would be happy to stay here again.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank jim p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Strongsville, Ohio
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 May 2012

Great location for Central Park, Times Square, Theaters and restaurants! Subway just down the street. Close to many things but a bit off the main path to not have to fight foot traffic. Rooms with two double beds were well priced and unusually roomy for NYC. We had 3 adults and 1 teen and there was enough room for us and our luggage. Sink area was small and not private (outside the shower/bath door). Coffee pot in room. Friendly staff. I would for sure stay here again. I love this west-side midtown Manhattan location.

  • Stayed May 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank Familyman54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 May 2012

It is the Holiday Inn, so while it is not the most luxurious, it is a safe bet. The location was great. It is at 9th with MANY MANY restaurant's. It is also only five minutes from Central Park. Close to subway stops. Walkable to Times Square, etc. Very safe feeling.

The room was large for a NYC hotel. Clean. Spacious.

My only complaints would be that there was no safe in the room, the concierge guys were useless and our heating did not work (but it is May so not a problem).

Overall, you'll be just fine if you are like us and just need a place to crash at night and spend your time wandering the city.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SaraFeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 May 2012

After a frustrating experience on the subway it was a relief to get to the hotel. A quick check in service and we were off to our room. It was spacious, very clean and we were up very high which gave a lovely view of the city. We had a queen sized bed with all the amenities and we got it on an offer which made the stay better. After getting used to the subway and getting a hold of a map we realized we were pretty much close to everything, and it wasn't far to travel to all the touristic hot spots and was easy to get around. However, we were quite unimpressed that we had to pay for our breakfast separately, but no worries there's always a diner and somewhere to catch breakfast in NYC for cheaps!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
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Helpful?
2 Thank Andita88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 7 May 2012

This was not my first choice of hotel on my recent visit to New York, it did turn out to be a bit of a surprise. The location is very good near the Theatre and Hells Kitchen District, also 3 blocks away from Central Park and 10 to 15 mins walk from Times Square.
From the outside the building looks very modern, alas the inside is not so. Was given a room in the North Tower on the 17th floor, one from the very top. Firstly the room was large was is not the norm in New York, there was a good view of the Hells Kitchen District and the Hudson River. The room itself looks very tired, curtains and netting have seen better days, same can be said about the carpet and other fittings, I believe there is an ongoing refurbishment programme going on, well Holiday Inn get the money out and get on with it. I didn't find the room dirty. it was serviced everyday. Didn't use the restaurant but did use the gym in the basement, the gym is not very big but it did have lots of free weights and it is free, so a plus point here. Would I stay here again, yes for the price, location and gym, but please Holiday Inn brighten the place up and refurb it.

  • Stayed April 2012, travelled with family
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    • Cleanliness
    • Service
Helpful?
5 Thank SittingbourneOwl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 May 2012

Stayed at the Holiday Inn and found that the room was small and there was constant noise in the corridors. The bathroom was very small and the room was not fully cleaned, found things under beds that had been left. We had stayed in hotels in LA and San Francisco and this hotel was disappointing. The air conditioner leaked and carpet was wet. Would not return to this hotel on my next visit to NYC.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Sally P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at The Watson Hotel, responded to this review, 18 June 2012
Dear Sally P,

Thank you for your stay and leaving us feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We're sorry you were not fully satisfied with the accommodations received. We hope that you give us a chance in the future to show you how great our hotel is.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.


Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Croydon, United Kingdom
Level Contributor
252 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 29 April 2012

Stayed in room 609 in April,big room with a nice comfortable big bed and room is clean and tiday and always cleaned on a daily basis to a good standard.
Only a 5 to 10 min to subway at columbus circus and very near central park so a good location to get arounf New York with a bus stop outside or very easy to get a yellow cab.
They have a very good concierge service that got us some good tickets for a couple of shows, they have a nice bar area but breakfast is nice but priced on high side cheaper outside hotel and there are quite a few places nearby staff are very helpfull, lifts are a little small sometimes you have to wait.
2nd visit to this hotel and will come back again

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank beechy2603
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Watson Hotel

Property: The Watson Hotel
Address: 440 West 57th Street, New York City, NY 10019-3013 (Formerly Holiday Inn Midtown / 57th St)
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #349 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Watson Hotel 3.5*
Number of rooms: 597
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Also Known As:
Holiday Inn Midtown New York
Holiday Inn New York City
Holiday Inn Nyc
Holiday Inn Times Square
Holiday Inn Midtown 57th Street
Holiday Inn Midtown Manhattan
New York City Holiday Inn
Holiday Inn Manhattan Midtown

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