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Reviewed August 12, 2018 via mobile

Good hotel. The best part about this hotel is it's location (Broadway, Times Square).

Special thanks to Tofael from the Brasserie for providing exceptional service.

Breakfast buffet has two options American and continental. Try their Bagels.

Stayed: August 2018, travelled with family
Thank SheshamB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded August 13, 2018

Thank you for the outstanding review, Shesham!

We're delighted your experience with us at our prime location was so wonderful! We strive to make all of our guests feel welcome and relaxed during their time with us. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job!

We look forward to sharing another amazing experience with you soon! Have a lovely day!

Warm regards,
Alex K.
Social Media Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 12, 2018 via mobile

Amazing 3-night stay! This location is right in Times Square and my wife and I had an amazing stay for my birthday weekend, Isaac at the front desk was so helpful at check-in and made us feel welcomed. Housekeeping always serviced our room before we got back for each 3 days. Had drinks in the lobby bar 2 of the 3 nights and the bar team was so friendly! Truly recommend this property!

Stayed: August 2018, travelled as a couple
1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded August 12, 2018

Thanks for the great review, Michael!

We're delighted to hear that you had such an outstanding experience with us at our prime location! It's also wonderful that Isaac provided you with such great service - that's what we like to hear! We'd love to host you again soon for another incredible experience!

Thanks for sharing and have a terrific day!

Warm regards,
Alex K.
Social Media Manager

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Reviewed August 10, 2018

Fantastic hotel where all the staff were so friendly and were eager to help with any queries and ensure that we had a great stay. Will look to recommend to friends and family! will definitely look to to stay here again. Special mention to Imran at front of house who went the extra mile. Thank you for a memorable trip!

Room Tip: corner rooms are larger which is better if you are going with kids
  • Stayed: July 2018, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Gurj17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded August 10, 2018

We appreciate the outstanding review, Gurj!

We're so glad that you chose to stay with us. It's wonderful to know that Imran had such a positive impact on the quality of your experience. Our staff is dedicated to providing our guests with courteous and attentive service, and we're delighted to know that he went above and beyond in this regard.

We can't wait to see you again soon so we can share another excellent experience with you soon. Have a beautiful day!

Warm regards,
Alex K.
Social Media Manager

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Reviewed August 10, 2018 via mobile

Super accommodating new it was our anniversary gave us an excellent room with beautiful views ! Beds are super comfortable and the linemen’s are really soft the way we like them. Gave us a few free drinks to enjoy definitely a place to try

Stayed: August 2018
Thank Paulie9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded August 10, 2018

Thanks for the lovely review, Paulie!

It's wonderful you had such a fantastic stay with us! We strive to share a relaxing and restful experience with all of our guests. We're delighted you enjoyed our comfortable bedding so much. That's what we like to see! We look forward to hosting you again soon for another amazing experience!

Have a stellar day!

Warm regards,
Alex K.
Social Media Manager

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Reviewed August 10, 2018

I Recommend. Good sleep. Good location. Waking distance to sites. Staff helpful. Rooms clean. Comfy room. Felt safe. We enjoyed it. Good choice happy with the accommodation. Will recommend to others. Thank you for our nice visit.

Stayed: July 2018, travelled with family
Thank JoanM2961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlazaTimesSq, Guest Relations Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded August 10, 2018

Thank you for the excellent review, Joan!

It's lovely you had such a pleasant experience with us! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!

We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

Warm regards,
Alex K.
Social Media Manager

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