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“Will stay again at this hotel on my next visit to NYC”

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NH New York Jolly Madison Towers
Ranked #387 of 468 Hotels in New York City
Liverpool, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Will stay again at this hotel on my next visit to NYC”
Reviewed 18 February 2012

I have stayed in many NYC hotels. This is the best so far for location,comfort,cleanliness and especially the price booked with an online site. Quiet neighborhood with good restaurant bars close by, especially an Irish bar a few blocks away that serves good food.

  • Stayed January 2012, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
Helpful?
2 Thank ScouseFella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,629 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (206)
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London
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 February 2012

We stayed 5 nights at Jolly Madison - more about it here http://iain.bz/nyc1

"There is nothing jolly about Jolly Madison Towers hotel just off Madison Avenue – the rooms are tired (like 70′s porno meets grandmas house), even the bellhop suggested that we go out for breakfast rather than the hotel restaurant. BUT for us it was just fine as it meant we spent more time out in the city."

  • Stayed February 2012, travelled as a couple
    • Value
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Helpful?
8 Thank Iain F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New York City hotels

Leiden, The Netherlands
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 February 2012

Upon arrival, we were completely ignored at the reception desk whilst the man was just standing there in the doorway of the back office, chatting to a colleague. No one offered to carry our luggage to the 10th floor.

The room was NOT one of the refurbished ones that are displayed on the website. Bedroom walls are not exactly soundproof. Air conditioning unit was also quite loud. Bedsheets were quite thin for the time of year (winter). Room was clean, though.

Breakfast ($22,-) & internet ($10,-) are not included. No printer available at the hotel; there is a copy & print shop on the corner, diner Moonstruck is across the road.

One our next to last day, the security passes to our hotel room were somehow de-activated. No apologies were made at the reception desk, just a ''may I see a passport" and they re-actived the passes.

Upon checking out no one at the reception desk asked if we needed transport to the airport nor did any of the staff ask if our stay at the hotel was a pleasant one. Eventually the bellman did, but only after we had stalled our bags with him for a few hours. Mind you, the hotel charges about $100,- dollars for a transfer to the airport; buses from Grand Central will take you there for about $12-15 dollars.

While the hotel is in a top location (and a quiet one) from where most city sights are within walking distance, we will only consider returning to this hotel when no other option is available. This is a hotel asking top dollar for outdated hotel rooms and terrible (customer) service.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank siranouche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2012

I've never stayed in a quieter hotel in New York. The renovated rooms and the bathroom in particular are clean and well appointed, and I was very happy with the room and the staff. I think it also depends on your expectations and the price. I booked my room through a fantastic online site with bargains, and I booked it about 2-3 weeks ahead of time. For the right price, it is a great spot-quiet neighborhood, a huge Duane Reade conveniently across the street, as well as a few cute restaurants and cafes surrounding the area. It's not Park Avenue, but it's steps away from everything without being so out of the way.

Room Tip: Ask for a renovated room on the quietest side of the hotel.
See more room tips
  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hithcin
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 29 January 2012

Wasn't sure what to expect due to mixed reviews but had a good stay at the Jolly Madison.

The rooms are not all like what you see on the website as only half the hotel has been refurbished but the standard rooms are small but clean and serve there purpose. Once in New York you wont be spending much more time in the room.

The hotel offers breakfast but there is a great American dinner (Moonstruck) across the road which offers a great breakfast menu which you can get for about $20 for 2 people.

The hotel is in a great location 5 min to Grand Central Station, 10 min to the Empire State and Macys, 15 minutes to Times square and 25 min to the bottom of Central park

A cab to downtown from here is about $15

Due to its great location I think its real value for money!!

I would stay there again when visiting New York

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
2 Thank ncasalini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hunter, New York
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 January 2012

Great service, lovely room with large bed - closet with lots of hangers! Ultra modern bathroom, 2 shower heads - smart design. Breakfast in the mezzanine salon is outstanding: cold cuts, home made breads, eggs to order, fresh fruit and interesting fruit juices, spectacular capuccino. My hotel of choice for our weekend stays in NYC.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oscar3217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence, Rhode Island
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 January 2012

We were waiting to check in when a young couple rushed in front of us and demanded a refund due to bedbugs in their room. Needless to say we stayed elsewhere. There are several nice hotels in the immediate area. Beware of this one!

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
11 Thank FriarGirl_14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH New York Jolly Madison Towers

Property: NH New York Jolly Madison Towers
Address: 22 E 38th St, Midtown, New York City, NY 10016-2502
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Beverage Selection Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #387 of 468 Hotels in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — NH New York Jolly Madison Towers 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 
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Also Known As:
Jolly Hotel Nyc
Hotel Jolly Madison New York
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York

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