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Murray Hill East Suites
Certificate of Excellence
Manlius, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Outdated from top to bottom”
Reviewed 18 December 2011

Stayed here 1 night right before Christmas. Although its a large room, that's about the only great thing.
There's a kitchen, fridge, etc which I'm sure is handy, but we didn't really use. Large seating area, with old dingy furniture. Bed was awful, with a dip in middle. Bedding was just a sheet and blanket.
Bathroom was tiny. Heat had no thermostat. It was either hot or cold.
Overall there is potential but needs a major upgrade. Location is decent. Not in tourist area which is nice.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EHP2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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663 reviews from our community

Traveller rating
    190
    326
    97
    35
    15
See reviews for
199
156
34
85
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (69)
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English first
Tel Aviv, Israel
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 December 2011

We stayed in the Murray Hill East Suites for 4 nights in November 2011. Overall we were very comfortable and enjoyed the excellent location despite the feeling upon entering the hotel that we had just stepped into the 1970's.

Pros: The rooms were large, the staff was helpful, though not more than that. We stayed on the 8th floor facing away from the street and didn't have any problems with noise. The bed was comfortable and we didn't see any bedbugs -- sometimes a problem in New York City. The room had ample closet space, a small safe, a plasma TV (though only a few channels), a phone, and a small kitchen with a sink, oven and stovetop, and refrigerator. An iron and ironing board were also provided. We used the free wireless internet in the lobby which worked OK rather than paying for internet in the room (about $8/day). The room had a table with a couple of chairs for meals and a small area with larger chairs in which we were able to receive guests.

The location is great! About 7 minutes walk from Grand Central Station. For those of you who don't know New York City, this means that it is easy to get to most attractions by subway. The hotel within walking distance of the Empire State Building and of a string of Indian restaurants on Lexington avenue near 28th Street. The kosher delicatessen 2nd Avenue Deli is only a few blocks away and very tasty. Also, there are reasonably priced buses from Grand Central to La Guardia and JFK airports.

Cons: Except for the plasma TV, everything in the hotel seemed very old including the phone, the elevators and the decor. Stylistic issues aside, this only presented us with minor problems twice: At one point the elevators weren't working properly. This only inconvenienced us for a few minutes. Also, the lock on the safe (which is not big enough for a laptop computer) was mechanical rather than electronic. We needed to go down to the front desk to request a lock and key to close the safe. The hotel does not provide meals -- not even breakfast, though there are ample restaurants, supermarkets, and convenience stores withing close walking distance.

Two other problems -- as in many New York buildings, the room was too hot. We had to leave the window open nearly all the time. Also, the entrance is a few stairs down from street level with no ramp. It was a bit hard managing our suitcases and I imagine anyone needing a wheelchair would find the hotel inconvenient.

We paid $130/night before taxes (about $25/night). This included a $20 discount for being AAA members (American Automobile Association). I called the hotel directly and got a slightly better rate than what I saw offered on line.

Overall, this was certainly not a luxury hotel, but we were quite comfortable and would stay there again if we return to NYC.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Shemstami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 November 2011

Location is ideal and the rooms are large but very outdated. The hallway and street noise is very loud due to the fact that the room doors automatically slam and the windows are old. Also, the place has a faint cigarette smoke smell to it. If you can spend a little more for a nicer hotel do it, if not, this place is ok.

Room Tip: Stay as high up as you can to reduce street noise
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  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 18 November 2011

I was with 6 other friends and we had the 2 bedroom suite. We booked 2 one bedroom units but they offered us the 2 bedroom when we arrived and it suited our needs much better in fact, it was perfect for our needs. The unit was large, bright and quite quiet. We could even open windows for fresh air. We loved being able to sit around the huge living room and relax between outings and before bed. The unit was super clean and comfortable. Furniture and colours are older but nothing was shabby or uncomfortable. Full kitchen made for easy light breakfasts. The location was fabulous - close to subway and walking to main areas easy. A great stay all around.

  • Stayed November 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank happytoretire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 7 November 2011

The room's are gigantic by Manhattan standards. The beds could have been better.Furniture was a little old.Front office staff were very polite and helpful. Great housekeeping, kept rooms clean and tidy. Free Wifi in lobby.At these prices you get what you pay for. Good location. But please be reminded that New York City/Manhattan is not a quite place. You are right next to the midtown tunnel exit and there are numerous construction sites nearby that operate 24 hours. It can be very noisy. But then who comes to Manhattan to sleep. Good value for money.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank hotelreview77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 October 2011

I've stayed here many times and alwasy had a good experience. Admittedly the rooms are a bit dated but they are very big and usually at a very reasonable price. The smallest room which i beleive is the junior suite is still a large room with sitting room area, kitchen and 3 wardrobes. I'm not sure why there are so many wardrobes but there you go!

The staff are fairly competent but there is never much need to interact with them. Internet is either $7 a day or $50 a month which is expensive in my opinion as i only ever stay there for a week so have to pay $50.

However the fact i keep copming back means that i would recommend this place.

Room Tip: Don't go too high as the lifts are not alwasy fast.
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sennachie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CA
Level Contributor
79 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 28 October 2011

I liked being here, because the rooms are definitely larger than the typical New York hotel, and does have a 'long stay' feel to it-- what with the little kitchen, etc. Nice large windows-- they don't look out at anything great, but it's nice to have big windows. Yes, true, it is dated. Not in such a terrible way-- its just not chic and cool by any means at all. We had asked for long-term rates and were told unreasonably high prices, so I'm surprised by the other reviewer who stated that they were able to negotiate lower rates for longer stays. I would like to know why the disparity in responses from the staff on this. I would certainly be interested in staying here for a longer stay, but what's the deal with reduced cost request getting a Yes or a No? If management reads this, please respond. Thanks.

Stayed March 2011, travelled on business
Helpful?
2 Thank NoneNamedYet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Murray Hill East Suites

Property: Murray Hill East Suites
Address: 149 E 39th St, New York City, NY 10016-0913
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #16 of 166 Speciality Lodging in New York City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Murray Hill East Suites 2*
Number of rooms: 125
Official Description (provided by the hotel):
Fully furnished rental apartments located in fashionable Murray Hill section. ... more   less 
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Also Known As:
Murray Hill East Hotel New York City
Murray Hill East Suite Hotel
Hotel Murray Hill East
Murray Hill East New York
Murray Hill East Suites New York

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