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Murray Hill East Suites
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Reviewed December 6, 2011

We stayed in the Murray Hill East Suites for 4 nights in November 2011. Overall we were very comfortable and enjoyed the excellent location despite the feeling upon entering the hotel that we had just stepped into the 1970's.

Pros: The rooms were large, the staff was helpful, though not more than that. We stayed on the 8th floor facing away from the street and didn't have any problems with noise. The bed was comfortable and we didn't see any bedbugs -- sometimes a problem in New York City. The room had ample closet space, a small safe, a plasma TV (though only a few channels), a phone, and a small kitchen with a sink, oven and stovetop, and refrigerator. An iron and ironing board were also provided. We used the free wireless internet in the lobby which worked OK rather than paying for internet in the room (about $8/day). The room had a table with a couple of chairs for meals and a small area with larger chairs in which we were able to receive guests.

The location is great! About 7 minutes walk from Grand Central Station. For those of you who don't know New York City, this means that it is easy to get to most attractions by subway. The hotel within walking distance of the Empire State Building and of a string of Indian restaurants on Lexington avenue near 28th Street. The kosher delicatessen 2nd Avenue Deli is only a few blocks away and very tasty. Also, there are reasonably priced buses from Grand Central to La Guardia and JFK airports.

Cons: Except for the plasma TV, everything in the hotel seemed very old including the phone, the elevators and the decor. Stylistic issues aside, this only presented us with minor problems twice: At one point the elevators weren't working properly. This only inconvenienced us for a few minutes. Also, the lock on the safe (which is not big enough for a laptop computer) was mechanical rather than electronic. We needed to go down to the front desk to request a lock and key to close the safe. The hotel does not provide meals -- not even breakfast, though there are ample restaurants, supermarkets, and convenience stores withing close walking distance.

Two other problems -- as in many New York buildings, the room was too hot. We had to leave the window open nearly all the time. Also, the entrance is a few stairs down from street level with no ramp. It was a bit hard managing our suitcases and I imagine anyone needing a wheelchair would find the hotel inconvenient.

We paid $130/night before taxes (about $25/night). This included a $20 discount for being AAA members (American Automobile Association). I called the hotel directly and got a slightly better rate than what I saw offered on line.

Overall, this was certainly not a luxury hotel, but we were quite comfortable and would stay there again if we return to NYC.

  • Stayed: November 2011, travelled as a couple
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4  Thank Shemstami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 22, 2011

Location is ideal and the rooms are large but very outdated. The hallway and street noise is very loud due to the fact that the room doors automatically slam and the windows are old. Also, the place has a faint cigarette smoke smell to it. If you can spend a little more for a nicer hotel do it, if not, this place is ok.

Room Tip: Stay as high up as you can to reduce street noise
  • Stayed: November 2011, travelled with friends
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2  Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 18, 2011

I was with 6 other friends and we had the 2 bedroom suite. We booked 2 one bedroom units but they offered us the 2 bedroom when we arrived and it suited our needs much better in fact, it was perfect for our needs. The unit was large, bright and quite quiet. We could even open windows for fresh air. We loved being able to sit around the huge living room and relax between outings and before bed. The unit was super clean and comfortable. Furniture and colours are older but nothing was shabby or uncomfortable. Full kitchen made for easy light breakfasts. The location was fabulous - close to subway and walking to main areas easy. A great stay all around.

  • Stayed: November 2011, travelled with friends
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2  Thank happytoretire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 7, 2011

The room's are gigantic by Manhattan standards. The beds could have been better.Furniture was a little old.Front office staff were very polite and helpful. Great housekeeping, kept rooms clean and tidy. Free Wifi in lobby.At these prices you get what you pay for. Good location. But please be reminded that New York City/Manhattan is not a quite place. You are right next to the midtown tunnel exit and there are numerous construction sites nearby that operate 24 hours. It can be very noisy. But then who comes to Manhattan to sleep. Good value for money.

  • Stayed: October 2011, travelled on business
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2  Thank hotelreview77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 31, 2011

I've stayed here many times and alwasy had a good experience. Admittedly the rooms are a bit dated but they are very big and usually at a very reasonable price. The smallest room which i beleive is the junior suite is still a large room with sitting room area, kitchen and 3 wardrobes. I'm not sure why there are so many wardrobes but there you go!

The staff are fairly competent but there is never much need to interact with them. Internet is either $7 a day or $50 a month which is expensive in my opinion as i only ever stay there for a week so have to pay $50.

However the fact i keep copming back means that i would recommend this place.

Room Tip: Don't go too high as the lifts are not alwasy fast.
  • Stayed: October 2011, travelled on business
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1  Thank Sennachie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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