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All reviews upper west side central park red farm serafina restaurant great location beacon theater new york museum of natural history lobby bar lincoln center two blocks comfortable bed brick wall hudson river nyc hotel subway station rooms are small
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Reviewed October 13, 2018

Great location. Closecto the subway. Close to the park. Close to Lincoln center. Quiet neighbourhood. Very good cafes and restaurants nearby. Large room. Price is high.We will come back to NY and stay there again.

Stayed: September 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Meander595180
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at NYLO New York City, responded to this reviewResponded 5 weeks ago

Dear Meander595180,

Happy you enjoyed the more residential feel of the Upper West Side and that our location allowed you to easily explore the city. We are lucky to have so many amazing destinations nearby. Pleased your room had the space for you to be fully comfortable as well. We are very much looking forward to welcoming you back.

Warm regards,
Connie

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Reviewed October 13, 2018 via mobile

I was so confused reading some of the negative reviews on this hotel!

This hotel is beautiful!
The hotel lobby and restaurant and bar are so amazing and the asthetic is incredible!
The staff were so friendly and got us in our room 2 hours before check in and we left 2 hours after check out! They held our bags the day we left until evening and they were so kind!
The room was so big I was in shock! The bathroom was large also! Our room was quiet and super Clean and modern!
I def will be back! We loved how it was walking distance to Central Park and shake shack :)
Such a great hotel!

Stayed: October 2018, travelled as a couple
Thank Excursion792254
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at NYLO New York City, responded to this reviewResponded 5 weeks ago

Dear Excursion792254,

Thank you for your amazing review! I'm delighted to hear that you loved your visit. Happy that your room was so comfortable and that you enjoyed the vibe of our social spaces as well. Pleased also that our location near Central Park was a great fit for your stay. I'm proud that you felt so well cared for by our staff. We can't wait to host you again.

Warm regards,
Connie

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Reviewed October 13, 2018

Great hotel with great staff good service. Great location for our needs. Would definitely stay here again. Particularly liked the door staff. Very friendly very pleasant and very helpful. Close to the subway which makes getting around very easy.

Stayed: September 2018, travelled with family
Review collected in partnership with this hotel
Thank mapman2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at NYLO New York City, responded to this reviewResponded 5 weeks ago

Dear mapman2018,

I'm so pleased to hear that you had a great experience staying with us. Happy our location was a perfect fit and that you felt so well taken care of by our staff. We look forward to the opportunity to welcome you back soon.

Warm regards,
Connie

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Reviewed October 13, 2018

Nice to find a newly refurbished, very clean hotel in this location that is affordable. Location excellent. Safe, neighborhood feeling on side streets, close to Central Park, Museum of Natural History, and blocks of fun restaurants and bars on Amsterdam St., one block over. Nice small hotel bar and lobby, good restaurant on premises. Mille Fleur pastries across Broadway are excellent.

Stayed: October 2018, travelled solo
Review collected in partnership with this hotel
Thank cortalda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at NYLO New York City, responded to this reviewResponded 5 weeks ago

Dear cortalda,

We're happy you found us! Pleased to hear that you love being in the Upper West Side. It sounds like you really had a chance to explore the neighborhood. Great also that you enjoyed spending time at our lobby lounge, LOCL. We would love to welcome you back again soon.

Warm regards,
Connie

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Reviewed October 12, 2018

NYLO was the perfect location for our girlfriend's reunion for a long weekend in the city. It was a 40-minute Lyft ride from LaGuardia beginning at 4:30 PM. I arrived just in time to enjoy a free welcome beverage from the bar which was beginning to fill with 30-somethings about that time.

Rooms are a bit on the small side, with very comfortable beds, somewhat limited storage space, but adequate and overall an attractive modern feel with the décor and lighting. The bath is spacious enough and supplied with good quality soaps, shampoo, etc. A single-serve coffee machine got us going in the morning with a choice of coffees.

The central location of NYLO at Broadway and 77th allowed us to walk to most places we wished to visit; Central Park a few blocks one way, and the Hudson River Greenway and Boat Basin the other direction. A gazillion restaurants and food suppliers of every sort in every direction, as well as shops, museums, etc. We even managed to park a car on the street for free during our stay.

All staff were friendly and helpful. We considered the NYLO to be a good value.

  • Stayed: August 2018, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Kimberley C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Connie W, General Manager at NYLO New York City, responded to this reviewResponded October 13, 2018

Dear Kimberley C,

Thank you for your excellent review! I'm thrilled to hear that NYLO was the perfect choice for your girls weekend in the city. Happy that the welcome drink was a great way to kick off the visit and that the coffee in your room was a great way to start your days. Pleased that our location allowed you to easily get around to the places you wanted to see, and that you felt well taken care of by our staff as well. We would love to welcome you all back for the next reunion!

Warm regards,
Connie

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