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“A great place to stay” 4 of 5 bubbles
Review of Hotel Metro

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Hotel Metro
Ranked #80 of 464 Hotels in New York City
Certificate of Excellence
London
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“A great place to stay”
4 of 5 bubbles Reviewed 28 March 2012

I have been meaning to stay at the Metro for some time having heard some good reviews from others. I finally stayed there for 3 nights and would recommend it as a great choice, and it's a stone's throw from Macy's. The staff were very good, and I was efficiently checked in, and was advised of the facilities available such as a complimentary breakfast, a business centre and free wifi. I had forgotten to print my travel voucher, and they were fine about this, allowing me to check in first and settle in, and then print it out at the business centre. They do control access to this using keys at the front desk.

I was fortunate enough to get a room upgrade to a Premier room located on a higher floor. The room was decently sized, but as with many New York rooms a bit dark. There are some nice extra touches to the room which made it a great experience, including a large screen flat screen TV, a Keurig Coffee Maker (with some tea cartridges) and a fabulous shower which gives you 3 options to shower (rain shower, standard and hand held). The bathroom has been refurbished to a nice contemporary standard. It provided generously sized toiletries comprising of soap, shampoo, condition and lotion. A shower cap is also provided alongside a hotel style hair dryer unit. On their website they advertise a fridge with a welcome beverage for this room class, but I did not get this, although this might be as it was a room upgrade. The bed was fantastically comfortable. In addition to these facilities, the room also had an iPod dock, laptop friendly safe and iron. The air conditioning was an old style model under the window which did make some noise, but was controlled using an electronic thermostat.

The hotel also offers a complimentary continental breakfast which was very handy. It served tea/coffee, apple and orange juices, bread, bagels, muffins, pastries, yoghurt, cereals and fruit. I would say that the offering was on par with that at the Park South hotel, but not as extensive as the Staybridge Suites which also offered some hot options like oatmeal, waffles and eggs. In addition to the breakfast, it was possible to get complimentary tea and coffee all day. You can also pick up a copy of the New York Times from the front desk.

I would thoroughly recommend staying here and it now on my "go to" list of New York hotels.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank a_travel_monkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,911 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Southend-on-Sea, United Kingdom
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 27 March 2012

The hotel is very centrAl, being between Maceys and the Empire State. It may not be the newest or largest but was clean and convenient. Continental breakfast included and very welcome. In all a good place to sleep but not to luxuriate.

  • Stayed March 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 1248mary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kent england
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 27 March 2012

We have just returned from a long weekend in NYC and stayed at the Hotel Metro. It is a great hotel,art deco in style and has a lovely calm feel amongst the mayhem of Manhattan.
The rooms are clean and spacious with a safe for your valuables and a small fridge. The bathroom is adequate with a nice large shower to use.
A breakfast is included and is available from 06.30am until 11am. Hot drinks, juices, cereal, bagels, yoghurts and fruit as well as toast and large muffins! Enough to give you the energy to hit the shops!
There is a gym available for hotel guests to use, but after pounding the pavements for hours I only managed to look at it!
The one fantastic feature of this hotel is the roof bar with its amazing view of the Empire State Building. It certainly is a wow moment when you look up and see this wonderful building.
Another good reason to stay at this hotel is its proximity to the stores. Macy's is about a 1 minute walk and 5th avenue about the same.
A large subway station is about a 30 sec walk away.
All in all a great little hotel in a fantastic location and the staff were fantastic too.
Highly recommended.

  • Stayed March 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank phibbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 26 March 2012

The hotel overall was very good however we were a little disappointed that it was our honeymoon and we had advised reservations prior to our visit requesting information on things to do and our email was forwarded to the concierge who never got back to us. Our room was on the third room and although the room was a great size, it was dark all the time. We had to have a light on continously. Get a room above the fifth floor. Other guests advised us they arrived at 1pm and if they wanted to get a room before 4pm, they had to pay for an expensive upgrade. The location was great, with subway stops at the end of the street. The roof top bar has just opened and has great views of the Empire State Building however it gets very busy with New Yorkers! The continental breakfast is okay but be warned the cutlery is plastic and the plates and bowls paper which is a littlle disconcerting. We made a mistake operating the safe, advised reception but the engineer never turned up and we were there for 6 nights.
Overall hotel lovely, lots of towels, big room size, clean, near to everything and would certainly stay there again.

Room Tip: make sure the room is as high as possible, there are 12 floors.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank SusanMLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, England, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

We stayed he for 5 nights in March 2012. The hotel was very clean, bedroom was cleaned daily too. The size of our room was great we stayed in room 716. The free breakfast was very good and set us up well for the morning, we struggled to find a seat in the breakfast area on 1 morning but it wasn't long until a table became available.The lobby area was very nice and relaxing and the door man was very helpful too. Building work was happening in the week and they started at 7.30am but we didn't mind as we wanted to be up and out enjoying the city from 9am. The hotel had a roof top terrace with a close up view of Empire State building and a bar which opens at peak times, lovely place to sit and relax. This hotel is in an ideal spot, subway,macys,empire state,5th avenue all so close. This hotel made our trip perfect would stop here again and also recommend to any of my family,friends. Also I would ask the hotel to book a transfer from airport (Newark) as it was only $25 each and the taxi cost us $85 when we arrived. You can also book any event or sightseeing trip through them too. Fantastic hotel thank you!

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank Nicobar_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 22 March 2012

Stayed here in early March 2012 and couldn't recommend the hotel highly enough. Fabulous location, with breakfast a REAL bonus. Wonderful staff, especially Elena, who couldn't have been more friendly or attentive. We can't wait to go back and have recommended it to friends and family

  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AlisonRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 20 March 2012

Stayed at the Metro in Dec 2011. Excellent location near Macys and the Empire State building.
The restaurant was great with a good bar attached. from other reviews the rooms are described as small but ours was fine with a decent sized shower room.
breakfast was basic continental and served till 11 great for a lie in after hitting the streets of Manhattan, will definately return.
The roof terrace was fabulous with great views.
It was a bit expensive to stay but that's New York.

Room Tip: If you stay on a Tuesday night theres a wine and cheese party..........lots of it
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank upintheairEdinburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Metro

Property: Hotel Metro
Address: 45 W 35th St, New York City, NY 10001
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#64 Family Hotel in New York City
#70 Romantic Hotel in New York City
#118 Business Hotel in New York City
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Metro 3*
Number of rooms: 183
Official Description (provided by the hotel):
The Hotel Metro is an independent boutique hotel in the heart of midtown Manhattan, one block from the Empire State Building and a 2 minute walk to Macy's. Times Square and Madison Square Garden and Grand Central Station are all within a 10 minute walk. ... more   less 
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Also Known As:
Metro Hotel New York City
Hotel Metro New York

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