Fassler Hall. Such a profound disappointment. I was so excited to have this business in Little Rock, I visited early(3/3). Although I went with really no expectations I was deeply disappointed. On a busy Saturday night, I found a seat at a crowded bar and was greeted and served a beer promptly. Bartenders get five stars. But from there... music is too loud and songs were absurdly bad. Tubthumping, snoop Dogg, Poison, Motley Crue. songs weren’t bad if it wasn’t pounding from the central juke box that just felt like I was being yelled at. I ordered food and it took entirely too long. It arrived cold, and the bun my brat was served on had a blue-green spot on it. Not saying mold, I’m saying any kitchen with interest in quality wouldn’t have served that plate. Reorder came back with my entree still cold and my side obviously microwaved. The bar manager did ask and I told him was okay but at this point it was so far gone I didn’t care. Red cabbage, spicy. I’ve never heard of such. The lack of effort and attention to detail in the kitchen are absurd. The beer list is underwhelming, obviously a facsimile of what corporate overseers in Oklahoma consider to be a diverse beer hall menu. It is lacking in local offerings, it lacks novel offerings from several excellent Oklahoman or regional offerings, and generally is disappointing to even the modestly craft beer acquainted. That night, as I sat at the bar, a couple of seats down from me was obviously having some contentious conversation. They had over-consumed and were back and forth on all the things wrong with their relationship. What a joy, to sit at a bar on Saturday night and listen to domestic discord. I alerted the bartender that I thought something was wrong. She took no action. They just sat there, arguing. Total high point of my night, listening to drunk people argue, thinking a female is in distress.
Lastly, i paid my tab and left, only to awake the next day and discover that I had not only been charged my tab, but someone else’s as well!!! So great! It only took me an entire month and 5 phone calls, an email, and a text message to get he money that was incorrectly withdrawn from my account back. Please skip this place. It really has no redemptive quality.
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