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“Bad experience”

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Magnuson Hotel El Paso West
Ranked #69 of 81 Hotels in El Paso
Reviewed 5 January 2012

I had booked online and was told that check in was at 2 PM. Was told they would take good care of us. Told them we would arrive between 3 and 3:30 PM. Arrived at 4 and were given a room without enough beds and dirty, then a room with 2 beds, still dirty. Had to drag our luggage back and repack in the car. I am physically disabled, exhausted from the flight, with an autistic child (who was very upset). We had to leave for an hour till our room was cleaned, internet worked infrequently. Will NEVER stay there again and would recommend noone else stay their either.

  • Stayed: January 2012, travelled with family
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1  Thank Leslie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 - 172 of 188 reviews

Reviewed 23 December 2011

Reservation made on website was correct. Arrived early and got a room next to the office. Everything in the room worked and bed was acceptable ; firm and springy. You will feel every move your mate makes, but it didn't sag. Breakfast of coffee, full strength orange juice, cereal, bread, pastry and fruit, seemed a little better than last visit Oct 2010. Good WiFi and engaging, friendly desk clerk. Will stay here again when west bound on I10

Room Tip: Many rooms at this property are a good walk from parking. Any room around corner the office is on is...
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  • Stayed: December 2011, travelled as a couple
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Thank SkinnyDDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2011

The hotel is quite basic but clean and close to the freeway, grocery stores, and restaurants. The continental breakfast is quite limited. The hotel has a nice pool areas but it is crowded.

  • Stayed: June 2011, travelled on business
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1  Thank bullwalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2011

Just feet from I10, the room was surprisingly quiet. It was very spartan and I would have liked a firmer mattress. We were told that the price included a full breakfast, but it turned out to be a continental breakfast.

  • Stayed: January 2011, travelled as a couple
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1  Thank ksoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2010

Right off of I-10. Everything in our room was in good repair and the place seemed very well maintained for a budget chain. The folks at the desk were friendly and our room was nice and quiet.

  • Stayed: December 2010, travelled on business
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1  Thank ppbrittain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2010

Presented at desk with coupon from highway magazine. First room we were given was already occupied. Next room was next to the office, which was fine. Good bed and everything in the room worked. Good WiFi. Breakfast of cold cereal, fruit, bread and pastry. Coffee and orange juice were almost full strength, not the usual watered down stuff. Would stay again if headed west on I-10 and need to spend the night in El Paso. Gas up at Sam's club down the street.

  • Stayed: October 2010, travelled on business
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1  Thank SkinnyDDS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2010

1.Smelled musty upon entering. Later smelled like bad perfume trying hide the musty odor. Carpet looked water damaged.
2.No available outlets on either side of bed OR by the table.
3.No Exhaust fan.
4.Staff was NOT friendly.
5. Poor internet connection.

  • Stayed: September 2010, travelled solo
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2  Thank PhilJensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magnuson Hotel El Paso West

Address: 7815 N Mesa St, El Paso, TX 79932-1623 (Formerly Travelodge EL Paso West)
Region: United States > Texas > El Paso
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #69 of 81 Hotels in El Paso
Price Range: $53 - $69 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Magnuson Hotel El Paso West 2*
Number of rooms: 126
Official Description (provided by the hotel):
The Magnuson Hotel El Paso West is near Franklin Mountains State Park and conveniently located on I-10 with easy access to Juarez. The University of Texas El Paso, home of the SunBowl, is 7 miles from the Magnuson Hotel El Paso West. Other nearby attractions include the El Paso Zoo, El Paso Diablos, and Fort Bliss. This pet friendly hotel provides guests free breakfast, free wifi, free parking, and an outdoor seasonal pool. All guest rooms are furnished with total comfort in mind, featuring a microwave, wifi access and a hair dryer. ... more   less 
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Also Known As:
El Paso West Travelodge Hotel El Paso
Travelodge El Paso
Travel Lodge El Paso
El Paso Travel Lodge
El Paso Travelodge

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