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“Good Food, not so good late night service”

Winchesters Grill & Saloon
Ranked #39 of 457 Restaurants in Ventura
Price range: US$8 - US$27
Cuisines: Steakhouse, Gastropub
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Restaurant details
Dining options: After-hours, Outdoor Seating, Reservations
Description: More than just a great steakhouse, Winchesters serves up the freshest seafood, succulent chicken, and even some exotic meats like venison, buffalo, and elk. But don’t forget about those Certified Angus Beef™ steaks. Whether it’s the massive Rib-Eye, the petite Top Sirloin, the New York or Tri-Tip they’re always thick and juicy and grilled to perfection. Lighter fare includes great burgers, salads and grilled sandwiches. Their forty draft beers along with extensive Wine and Martini lists will round out a truly memorable meal. Two heated patios and ample parking available.
Reviewed May 16, 2017

We had a long day and needed some dinner, many places were closed in the area, but this restaurant was open later. There weren't very many people there on a Wednesday but a few on the patio. It was a nice night so we sat outside too. Our waiter took our drink and order, then disappeared. My husband had to go inside to find her to get a refill. the bartender had to yell at her to get her attention. Then she proceeded to tell him that our food was in the window and she would bring it right out, however, she continued to count her tips!! While I understand we were there kinda late, I think your first customer's should be as important as the last. The food was good, we had steaks but service could have been much better.

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Thank Jessica S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JR4d, Owner at Winchesters Grill & Saloon, responded to this reviewResponded May 21, 2017

Hello Jessica~

Thank you so much for taking the time to review. I truly appreciate it. It can spotlight an area where we may be slipping, as certainly appears to be the case here. Yes, EVERY customer is important, and I try to stress that continually. I will use this review as a training tool so that we will hopefully improve. I'm happy to hear that you enjoyed the food, and hope we get the chance to see you again so that we might prove our service to be as good as the steaks.

All the best,

JR

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15 - 19 of 124 reviews

Reviewed April 7, 2017

Stopped in for dinner and sat in the patio. Great people watching. Had the Chardonnay chicken, very good with a nice sauce. Hubby enjoyed his steak also. Nice service, friendly staff. Not too expensive, will go back.

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Thank KAT4CALIFORNIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JR4d, Manager at Winchesters Grill & Saloon, responded to this reviewResponded May 21, 2017

Thanks so much for the review and kind words. That Chardonnay Chicken is one of our newer items on the menu, and it's been getting a great response! Hope to see you in again sometime.

All the best,

JR

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Reviewed March 19, 2017

We are locals and love sitting outside on the front patio right on our beautiful Ventura Main Street. Saturday night is fun because the classic cars come cruising by and there are always a few motorcycles driving by, which for us, adds to the ambience!!! It's nice inside too on a cold day, but we have so few of those here. We have tried a few other items but always end up ordering the Winchester's burger ($12.00), medium rare with a yam or baked potato, glass of 805 beer or house Cab ($6). The fries are really good too, if you need to indulge.;) Be SURE to sign up for their rewards program in the back of the restaurant near the bathrooms. You need to give them your cell phone number but every time you go there you get "points" towards free stuff. And they send you "coupons" for $10 off a purchase of $25.00 or more. When we get one of those, BAM! We're there! No cookin' for me that night baby!

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Thank DebiVentura_CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JR4d, Owner at Winchesters Grill & Saloon, responded to this reviewResponded May 21, 2017

Thank you Debi, for the great 5 star review! So appreciated! And thanks for being aVIP Rewards member. We definitely give our best deals there, and just so you know, we also have a kiosk at the hostess stand, so you can save a few steps when you're enjoying the patio.

Cheers!

JR

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Reviewed February 9, 2017

Great food Great Service! Awesome beers. Will be going back this week. Also fantastic happy Hour... Two thumbs up

Thank RobertMulder88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JR4d, Owner at Winchesters Grill & Saloon, responded to this reviewResponded February 18, 2017

Thank you so much Robert, your kind words and 5 stars are greatly appreciated!

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Reviewed February 9, 2017

My wife and I went on date night to Winchesters. Not a place that you would normally think of as a date night place in Ventura but I wanted beer and she wanted a hamburger. We both wanted a place that offered outside seating. There are many beers on tap. The food was delicious. The hostess was very helpful: she explained the menu and got our drinks fast before our waitress was able to help us.

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Thank Ryan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JR4d, Owner at Winchesters Grill & Saloon, responded to this reviewResponded February 18, 2017

Hello Ryan~

Just wanted to thank you for your thoughtful review. I appreciate your kind words, and 5 stars. Hope we get the chance to see you again! All the best~

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