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“Amazing new hotel that brings definition "Home away from home" to life”

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Staybridge Suites Newport News-Yorktown
Ranked #3 of 8 Hotels in Yorktown
Allentown
Level 4 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Amazing new hotel that brings definition "Home away from home" to life”
Reviewed 20 November 2011

This hotel strived to be the best that it could be. I stayed at this particular hotel due to the nice reviews that it got. Saying that, it completely blew my mind, it was the absolute best hotel that I stayed at, but for the price that we paid for the room and the amenities that we did get, it was pretty darn close.
The hotel room room it's self was a real suite and that made it really nice. We had plenty of room for each of us to unpack our bags. That was a plus. It had literally had almost everything that you could think of that a 3-star would have. I don't believe that it had a microwave, but that was ok, we managed without one. The room was spacious like I said, and I mean pretty big, I am used to having semi-small hotel rooms but this was bigger than the normal hotel room. Well, it seemed like it. The bathroom was nice.
Everything else about the hotel was great. I dont like giving 5/5 to everything I go to. So there was always some things that the hotels could improve on. One thing that would have been nice was a microwave standard in the room, not necessary, but a nice amenity to have for connivence. I don't believe that we got breakfast there but I am sure it was fine. The staff seemed really friendly and very willing to help. Check in was a breeze as well as check out.
Go to this hotel if you want to spend a nice time with your family, and is really close to alot of supermarkets and such. I can't name any specifics off the top of my head at the moment. The bottom line is that this hotel was amazing and that it made part of my vacation more memorable. I feel like this hotel was a "home away from home" sort of hotel!! Good job guys!

  • Stayed July 2011, travelled with friends
    • Value
    • Location
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Helpful?
2 Thank HotelConnoisseur95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Director of Sales at Staybridge Suites Newport News-Yorktown, responded to this review, 22 November 2011
Dear HotelConnoisseur95,

Thank you for such an honest, generous review! We pride ourselves in making our guests feel like family, and ensuring they do feel that Staybridge Suites can be there home away from home, whether it is for a short term stay, or a long term stay! I am so sorry about the microwave mix-up, but we certainly do have microwaves in every single one of our rooms under the cabinets attached to the wall. We appreciate you staying here and helping our Tripadvisor community better understand the experience of staying with us as well, and we look forward to the opportunity of hosting your future stays here in Yorktown! Have a safe and wonderful holiday!
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151 reviews from our community

Traveller rating
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    10
    12
    7
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Any
English first
Boston, Massachusetts
1 review
Reviewed 31 October 2011

We stayed at the Staybridge while visiting our son nearby who is in the Coast Guard. The accomidations were clean, the beds were comfortable, and the breakfast was delicious. Would definitely stay there again next time we are in the area.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClaireR25_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Director of Sales at Staybridge Suites Newport News-Yorktown, responded to this review, 2 November 2011
Dear Claire R25-11,

Thank you for being so kind as to share your recent experience here at Staybridge Suites Yorktown with the rest of our tripadvisor community. We appreciate your generous review and certainly look forward to hosting your future stays here to visit your son in the near future!!
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Richmond, Virginia
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 October 2011

Aimed at longer stays, they still will receive guests for a night. These seem to all have kitchenettes. Very clean. Helpful staff. Hot breakfast. All sorts of amenities. Families and wheelchairs accommodated. Terrific military discount. Wouldn't hesitate to stay with this chain again.

Room Tip: Their so called queen-size beds sure look like double beds-small. so if that won't work for you...
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  • Stayed October 2011, travelled as a couple
    • Value
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Helpful?
Thank D S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Director of Sales at Staybridge Suites Newport News-Yorktown, responded to this review, 31 October 2011
Dear D S,

Thank you for taking the time out to share such a kind review. We appreciate your business and we are glad we have converted you to our Staybridge Suites family! Please do not hesitate to contact us when making future travel arrangements!
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Northumberland
Level 4 Contributor
32 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 23 September 2011

When ever we visit the USA we find Staybridge Suites are ideal for our family group, especially the two bedroom (one king and two queen) suites. Directions to the hotel are excellent, easy to follow and accurate. As a priority club member check in was, as expected straightforward, but on entering our suite my daughter slipped and fell on what were either polished or greasy floor tiles in the kitchen area, causing her some bruising and discomfort. This was brought to the attention of Bernie at reception, and give him credit, he offered an apology and transferred us to another room. He gave directions to a local medical facility if it was required, and assured us that the room would not be used until the problem was resolved. Having encountered one problem we then started to find others. The cutlery tray, allegedly for six guests, consisted of 1 fork, two spoons, and in fairness the correct number of other items. Bernie was again brought into action. Other slight issues brought to his attention resulted in him contacting the off duty manageress, and we were promised she would contact us when she came on duty at 8.0am the following morning. She did not, and it was 9.15am when we tracked her down. Hearing her domestic issues as the reason for her late arrival did not really endear her to us, but after hearing our experiences and concerns she did apologise on behalf of Staybridge, and without any prompting from us, did offer compensation. Overall the hotel is very good. The suites are standard, the breakfast plentiful and varied, and the other hotel facilities, pool, fitness and business centres, are more than adequate. It is rare for me to complain and on this occasion it was dealt with professionally by Bernie, much to his credit, and eventually by the manageress. The experience will not put us off using Staybridge suites and I would recommend them to you.

  • Stayed September 2011, travelled with friends
    • Value
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Helpful?
2 Thank RugbyRef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Director of Sales at Staybridge Suites Newport News-Yorktown, responded to this review, 13 October 2011
Dear RugbyRef,

Thank you for taking the time to give us your honest feedback on your recent experience here at Staybridge, as it gives us the opportunity to improve in areas needed, as well as maintain the highest level of guest satisfaction possible! I am terribly sorry to hear of the injuries your daughter incurred while visiting Yorktown and hope she is doing much better now. I am very happy to hear that although you did experience some irregularities while staying with us, Bernie & Lysette handled them with care & provided appropriate compensation. We look forward to the opportunity of hosting your next stay here in Yorktown, VA!
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Virginia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2011

A great find, and I discovered we live less than 5 minutes away! The free breakfast, free mgr recep. dinner (Tues-Thurs), and free wash/drying clothes really helped us! the room was clean, spacious, and modern. The staff was courteous and understanding. It made a tough period less painful. Thanks Staybridge.

  • Stayed August 2011, travelled with family
    • Value
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Helpful?
1 Thank day109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Director of Sales at Staybridge Suites Newport News-Yorktown, responded to this review, 13 October 2011
Dear Day109,

Thank you for taking the time to give us your feedback on your recent experience here at Staybirdge Suites! We are very happy to know that we took part in ensuring your daily comforts resumed while the Hurricane Irene was visiting! We certainly do not wish for another hurricane, however we do look forward to the possibility of hosting your next stay!
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Gaithersburg, Maryland
Level 6 Contributor
184 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 26 August 2011

stayed for 3 nights with 2 small children. we visited busch gardens and water country usa. the 1 br suite gave us privacy in the evening, you have 2 separate rooms each with a flat screen. 2 queen beds and a pull out sofa if needed. the kitchen has a full frig, microwave and plates, silverware plus a coffee pot.
the breakfast provided is very good, hampton inn style.
they even provide an evening lite meal for 3 nights during mid week.
we truly enjoyed this hotel. this was our first time with this part. chain and we will be using staybridge again.

gary and eliz .
gaithersburg, md

Room Tip: book early
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  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ricflairnwa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Director of Sales at Staybridge Suites Newport News-Yorktown, responded to this review, 13 October 2011
Dear Ricfalirnwa,

Thank you for providing us your feedback on your recent experience here at Staybridge! We appreciate your business and loyalty, and we certainly look forward to hosting your next extended stay here in the Yortown area!
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Hampton, Virginia
1 review
Reviewed 2 August 2011

My stay was great. There were plenty of amenities available during my stay (breakfast, pool, workout room, business center, etc). The rooms were great. Big room, clean and comfortable felt like home. The staff was truly great helped me at every turn! From when i checked in and through to me checking out. Especially, Angelo one of the front desk managers. He saved me a big headache by going above and beyond to help me print a project. It was great! I would highly recommend staying and have a large amount of respect for the staff here.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
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    • Service
Helpful?
Thank hotelstay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca W, Director of Sales at Staybridge Suites Newport News-Yorktown, responded to this review, 13 October 2011
Dear Hotelstay1,

Thank you for contributing your feedback on your recent experience here at the Staybridge Suites. We appreciate your review, as well as your business and look forward to the possibility of hosting your stay again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Newport News-Yorktown

Property: Staybridge Suites Newport News-Yorktown
Address: 401 Commonwealth Dr, Yorktown, VA 23693-5653
Phone Number:
Region: United States > Virginia > Yorktown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Yorktown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Newport News-Yorktown 3*
Number of rooms: 83
Official Description (provided by the hotel):
You will love our beautiful all new suite hotel, built for the extended stay in mind. All spacious suites have fully equipped kitchens, complete with pots, pans, dishes and flatware, dishwashers, microwaves and full-sized fridges. Each suite has a work station and has Wi-Fi. Our huge indoor pool, workout room, Business Center, complimentary Guest Laundry, pavilion with grills and pond views round out our amenities. Why stay in a hotel room when you can enjoy the suite life? ... more   less 
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Also Known As:
Staybridge Suites Newport News-Yorktown Hotel Yorktown

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