Customer Service: They were all excellent, from the front desk staff to housekeeping.
ROOM: Exactly what you see in the pictures is what you get. Very clean, beds are super comfortable, rugs are clean, bathroom clean, and furniture new.
POOL: The outside pool very clean. Indoor pool, needed cleaning from bugs, bloody band-aides and needs fixing with a touch up of cement.
RESTAURANT: The pictures of the steak house must have been when they first opened. It is abandoned out dated as well as the dining room. The lounge can use an update as well. But awesome staff.
THE FOOD: OMG! totally microwaved! except the eggs it was fried. Breakfast was obviously frozen then microwaved, lunch dinner as well. However, Perkins and The Big A Steak House down the road was amazing.
Overall, we were very happy and did not mind going out for breakfast, lunch and dinner. I totally recommend this hotel and would definitely return. It is also convenient to Bushkill Falls, Tannerville Premium Outlet, Camelback, and Pocono State Park. AWESOME!!! so much to do.More
- Free Wifi
- Free Parking