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Joshua G

Great Experience - Especially with the Super Helpful Nyesia!

5.0 of 5 bubblesReviewed Mar 7, 2024
The Village Lodge was amazing - but even more amazing was Nyesia at the front desk, who was beyond helpful! When we needed to arrive a day earlier due to the big storm, Nyesia made it so easy and seamless to add on the day/night to our trip. And throughout our stay Nyesia was always available to answer and help with any questions we had! She really made our stay at the Village Lodge so easy and wonderful!
Date of stay: March 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy Hernandez, Guest Services / Front Office at The Village Lodge, responded to this review
Responded Mar 9, 2024
Thank you for providing The Village Lodge with your feedback. We are delighted you enjoyed your stay with us and that Nyesia was such a huge part of making your vacation so memorable. She is truly a valued employee and I will ensure she is recognized for the service that was provided.
Thank you for being the best part of Mammoth. We hope to see you again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,282)
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14 - 19 of 1,284 reviews
Reviewed March 4, 2024

Perfect stay!
Cozy fireplace one bedroom apartment with kitchen to cook when you’re too tired from skiing to go out!
Great front desk reception. From Antonio at check-in the, to Joanna & Kayla at check-out we felt properly taken care of. Locker to store your equipment, electric car charger, maid service if you want!
We had to leave early due to the incoming storm and Kayla the manager was EXTRA HELPFUL!
This was our second stay at The Village Lodge - will be at least an annual thing now!

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Megan M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy Hernandez, Guest Services / Front Office at The Village Lodge, responded to this reviewResponded March 6, 2024

Thank you for providing The Village Lodge with your feedback. We are delighted that you enjoyed your stay with us and Kayla, Joanna, and Antonio ensured that all of your accommodations were met. The Village Lodge prides itself on the convivence and all of the amenities that we offer. Thank you for choosing The Village Lodge as your vacation destination. We hope to see you again soon!!

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Reviewed March 1, 2024

We arrived midnight and had late check in. Front desk Drevon welcomed us with warm annd friendly attitude. He was patient and went above and beyond helped us with local knowledge and insights. He offered us outstanding customer service experience. We’d visit again.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Rui L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy Hernandez, Guest Services / Front Office at The Village Lodge, responded to this reviewResponded March 2, 2024

Thank you for providing The Village Lodge with your feedback. We are delighted you enjoyed your stay with us and Drevon assisted you in a warm and friendly manner. Dre is an outstanding employee. He always strives to enhance the overall guest experience and goes above an beyond to ensure our guests feel welcome and enjoy their stay. I will be sure he is recognized for the service he provided. Thank you for being the best part of Mammoth and we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 23, 2024

Our favorite place to stay in Mammoth did not disappoint. First of all you cannot beat the location. You are steps from the gondola and amazing restaurants. We request the Lincoln House as it is the closest to the gondola. We have been staying here for years, and have never had one issue...not one. The front desk is incredible and so helpful. The staff is amazing, kind, and responsive. I would not stay anywhere else.

Room tip: We love to request the Lincoln House. It's the closest building to the gondola, however nothing is far.
Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank lkja22
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy Hernandez, Guest Services / Front Office at The Village Lodge, responded to this reviewResponded February 23, 2024

Thank you for providing The Village Lodge with your feedback. We are delighted you enjoyed our mountain home and the convivence that the gondola to Canyon offers. The staff here at The Village Lodge strives to go above and beyond with every guest to ensure that their stay is relaxing and memorable. We will be sure that your kind words are relayed to our front desk staff. Thank you for being the best part of Mammoth. We truly appreciate and value you as our guest. Hope to see you again soon!!

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Reviewed February 23, 2024

This was our 4th ski season staying at the Village Lodge. It’s so convenient to get our young children up to Canyon Lodge for their ski school. The rooms have been very comfortable and scenic. We have always loved our stay every year. One critique I have though is that this year the mattress was uncomfortable as were the pillows.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Katrina Q
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy Hernandez, Guest Services / Front Office at The Village Lodge, responded to this reviewResponded February 23, 2024

Thank you for providing The Village Lodge with your feedback. We are delighted you enjoyed our mountain home and the convivence that the gondola to Canyon offers. We will be forwarding your survey over to maintenance so they can take a look at the mattress and contact the owner should it need to be replaced. Thank you for being the best part of Mammoth. We truly appreciate and value you as our guest. Hope to see you again soon!!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 21, 2024

This place is the perfect location for ski in/ski out and accessibility to the shops and restaurants. The staff is warm and friendly. The fireplace makes the condo ambience. It has what you need. Thank you Kayla. We super appreciate you and the hospitality of your staff.

Date of stay: February 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank JacandJoelHunter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mandy Hernandez, Guest Services / Front Office at The Village Lodge, responded to this reviewResponded February 23, 2024

Thank you for providing The Village Lodge with your feedback. We are delighted you enjoyed our mountain home and the ambience that the condo provided during your stay. Kayla is one of our top performers and always strives to enhance the guest experience. We will be sure she is recognized for the service she provided. Thank you for being the best part of Mammoth and we hope to see you again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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