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Autumn C

Great

5.0 of 5 bubblesReviewed Apr 29, 2024
Great trip. The Juniper Springs Resort was very clean and organized. Room was spacious and had a full kitchen. Hayden at the frount desk was a great character and very knolagable. Very memorable experience 💖 Aaaaaaaaaammmmmmaaaazinggg
Date of stay: April 2024
Trip type: Travelled as a couple
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Harry Mendoza, Guest Services / Front Office at Juniper Springs Resort, responded to this review
Responded Apr 30, 2024
Dear Autumn C,

Thank you for your fantastic review! We're delighted to hear that you had a great trip and that you found Juniper Springs Resort to be clean, organized, and spacious. We're especially pleased to hear that Hayden provided you with excellent service and that you found him to be knowledgeable. We aim to create memorable experiences for all our guests, and we're thrilled that we succeeded with your stay. We hope to welcome you back for another amazing experience in the future!

Best regards,

Harry Mendoza
Front Office Supervisor
Juniper Springs Resort
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (1,591)
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14 - 19 of 1,591 reviews
Reviewed April 26, 2024

I can't say enough great things about Juniper Springs Resort! My wife and I will absolutely be coming back, we have found our home away from home in Mammoth! The ease of ski in/ski out from this location to Eagle Lodge made our stay in Mammoth so pleasant. The moment we walked in the door we felt so welcomed by Hayden, his customer service was impeccable and he shared all the "happenings" at the resort and in town! We were able to work, stay and play at Juniper Resort and can't wait to come back!

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Mikey K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry Mendoza, Guest Services / Front Office at Juniper Springs Resort, responded to this reviewResponded April 26, 2024

Dear Mikey K,

Thank you for taking the time to share your wonderful experience at Juniper Springs Resort! We are thrilled to hear that you and your wife had such an enjoyable stay and that you felt welcomed by Hayden's impeccable customer service. It's fantastic to know that you found our resort to be your home away from home in Mammoth and that you appreciated the convenience of our ski in/ski out location to Eagle Lodge. We look forward to welcoming you back for another fantastic stay, where you can work, stay, and play to your heart's content!

Warm regards,

Harry Mendoza
Front Office Supervisor
Juniper Springs Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 25, 2024

We look forward to our stays at Juniper Springs Resort. The staff are always super friendly and helpful. I am somewhat picky about our room location and the staff members, this time Harry M., go out of their way to make sure we are happy with our room. Thank you!

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Nancy M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry Mendoza, Guest Services / Front Office at Juniper Springs Resort, responded to this reviewResponded April 25, 2024

Dear Nancy M,

Thank you for your kind words! We're delighted to hear that you enjoyed your stay at Juniper Springs Resort. It was a pleasure assisting you during your time with us. We strive to provide excellent service to all our guests, and I'm glad to hear that I was able to help make your experience memorable. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future!

Warm regards,


Harry Mendoza
Front Office Supervisor
Juniper Springs Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 23, 2024

I have been to Juniper Springs multiple times and will continue to go back for a number of reasons. Harry Mendoza and Hayden at the front desk greeted me when I walked in as if I was family. They were very kind and accommodating. Every employee at Juniper is friendly and willing to do whatever is necessary to make your stay the best! The location of Juniper Springs could not be better as it sits right next to Eagle Lodge. The rooms are very nice and comfortable making it feel like home. Juniper has all the amenities including three jacuzzi's, heated pool, gym, coffee shop etc. Awesome place to go on a fun relaxing vacation with a warm kind staff!

Date of stay: April 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank adam b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry Mendoza, Guest Services / Front Office at Juniper Springs Resort, responded to this reviewResponded April 23, 2024

Dear adam b,

Thank you so much for your kind words and for choosing to stay with us at Juniper Springs multiple times. It's always a pleasure to welcome back returning guests like yourself.

I'm thrilled to hear that Hayden and myself provided you with exceptional service during your stay. We both take great pride in ensuring our guests feel welcomed and valued.

We're delighted that you enjoyed our prime location next to Eagle Lodge and found our rooms comfortable and inviting. Our team works hard to provide all the amenities and services needed for a relaxing vacation, and I'm glad to hear we met your expectations.

We look forward to welcoming you back to Juniper Springs in the future for another memorable stay.

Warm regards,

Harry Mendoza
Front Desk Supervisor
Juniper Springs Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 19, 2024

An experience to always remember. Thank you Harry Mendoza and Angel and the rest of the team, you made our stay become a unique and great experience. The attention of the personnel, the grill, the jacuzzi, it was all amazing. See you next year!!!

Date of stay: March 2024
Trip type: Travelled with family
1  Thank dcoin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry Mendoza, Guest Services / Front Office at Juniper Springs Resort, responded to this reviewResponded April 19, 2024

Dear dcoin,

Thank you for your wonderful feedback about your recent stay at Juniper Springs Resort! It was a pleasure to have you with us, and I'm thrilled to hear that your experience was memorable.

Your compliments about our team, including Angel and the rest of our staff, mean a lot to us. We're delighted that you enjoyed the amenities and had a fantastic time overall.

We look forward to welcoming you back for another amazing stay in the future!

Best regards,

Harry Mendoza
Front Office Supervisor
Juniper Springs Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 19, 2024

Juniper Springs Resort is our favorite place to stay in Mammoth! The fact that it is close to Eagle Lodge is great, but it's the staff at the resort that keeps us coming back. The front desk is helpful, friendly and knowledgeable, and they always ensure our stay is the best. A special thank you to Lannie and Harry who provided exceptional service during our most recent stay.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kelly N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Harry Mendoza, Guest Services / Front Office at Juniper Springs Resort, responded to this reviewResponded April 19, 2024

Dear Kelly N,

Thank you for your kind words about your recent stay at Juniper Springs Resort! We're thrilled to hear that you had a fantastic experience with us.

Your feedback means a lot to us, and we're delighted that our team, including Lannie and myself, could contribute to making your stay memorable. We can't wait to welcome you back soon!

Best regards,

Harry Mendoza
Front Office Supervisor
Juniper Springs Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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