An overall great location. What I generally expect when I stay here. Needed some help parking my oversized sprinter van. with Tim behind the front desk. He exemplifies hospitality and customer service. Great job Tim for helping me out. I have been here before, and I will be coming back again
RobertD,
On behalf of the entire hotel team, I want to thank you for sharing about your time with us.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
We hope to welcome you again soon.
In June we had an “off” experience with housekeeping not cleaning til almost 5pm and when they did our bedding was thrown on the floor right where we had the days fishing gear. That flung bedding went back in our bed.Yuck! However after talking to Manager Tim, this trip we felt totally redeemed. Housekeeping was exceptional. The shuttle guys took us everywhere! They were dialed into details as much or exceeding us-rare but exceptionally aware and anticipatory! Great job. We will always stay here all trips.
VmelissaF,
On behalf of the entire hotel team, I want to thank you for sharing about your recent visit with us.
It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
We hope to welcome you again soon.
The room, service and views were outstanding. We enjoyed our short stay and hope to be back for an extended stay
We especially appreciated being welcomed by Tim with his recommendations not only of the Mammoth area but every destination along this trip! He was like being greeted by an old friend!
Dear Vacation722395,
Thank you so much for your nice words about the property and the service I was able to provide! It is reviews like these that really encourage myself and the team knowing we were able to make an impact and a friend is why we are in hospitality! I truly hope your travels bring you back to the area so I can help you with more recommendations and whatever your travel needs may be.
Util the next time, take care!
Great service and quality from the hotel and staff shoutout to Tim. Enjoyed the room a lot. We got what we expected and more, it provided what was needed to enjoy our stay. Well worth the investment. The gym to be truthful can be a disappointment depending on what you want to get done. Overall worth the stay your family wont be disappointed.
Thank you jesuscR3519KA for taking the time out of your day to share about your stay with us. Delivering a great experience is our priority here at Westin and I am very happy that I was able to help facilitate that! If you ever decide to visit Mammoth again, we'd love for you to stay with us then.
Take care and safe travels!
Johanna, was fantastic, the service was amazing and the bartenders were talented.
The food was well curated while not trying too hard. The hotel
Is located close to other restaurants and activities. If you need a place to rest after a long hike, this will be your spot.
Dear Q3082nkandrewt,
We are truly happy that you enjoyed your stay with us and had a fantastic experience with Johanna. We all really appreciate you taking the time to share your kind words, which I have shared with Johanna and the rest of the team. Thank you and we hope your travels bring you back to Mammoth Lakes!
Until then, take care!
