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Reviewed March 28, 2015

Booked thru mammothres.com. Fantastic price and much nicer than pictures. Nothing fancy but clean and in a good location. Wifi in unit. Shuttle service to slopes passes complex. Kitchen well stocked. Hot tub onsite, washer/dryer in the unit. Jacuzzi was too hot the first night, but we called management and somebody went out immediately to adjust the temperature. Parking garage and walk up 2 flights of stairs. No elevator. Would book again.

Room Tip: This is a condo complex, not hotel. #38 faces street and noise is minimal.
Stayed: March 2015, travelled with family
Thank hawinhb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 30, 2014

We didn't actually stay here but had a reservation and had to cancel at the last minute due to a family emergency. We had a several hundred dollar non-refundable deposit and the management there gave us a full refund even though they absolutely didn't need to. I can't comment on the property but I'd recommend it based on that experience alone.

  • Stayed: December 2014, travelled as a couple
    • Service
5  Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 13, 2014

My family has been renting from Mountainback for 20+ years. This year, a personal guest of the owner from the unit next to ours took one of our blankets that was in the hall, along with other items, by our door. All Mountain Back would do was email the owner, they claim they don't have a phone number for the owner. I was able to find a number online in 2 minutes. The owner admits to having the item. Mountainback refuses to follow up and will not help. When I told Marylou from Mountainback I was disappointed in their follow up she said, "Well you can feel that way." Do not stay here, they do not care about their guests!!!!

  • Stayed: August 2014, travelled with family
    • Service
4  Thank Mary J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeffDMammothLakes, Manager at Mountainback at Mammoth, responded to this reviewResponded August 19, 2014

There appears to be a misunderstanding here. Our office told this guest that we did not have the phone number of the owners GUEST, which is accurate. We do no keep records on who a unit owner allows to use their unit. Our office contacted the unit owner who gave us the guests email address which we passed along to our guest, Mary J. Our office also contacted the owner's guest and were told that the blanket had been mailed back to Mountainback to be given back to our guest before they departed. Upon follow-up by our office with the owners guest when the blanket did not arrive, we found that the owners guest had mailed the blanket via the US Post Office to our physical address. Mammoth Lakes does not have mail delivery, only PO Box pick up so the package was returned as undeliverable. We continue to work with the owners guest to have the blanket returned.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 14, 2014

If you're looking for a comfortable condo, this is it. Nothing fancy but not utilitarian either. Kitchen is well equipped and has SHARP knives...a rarity. One note: if you like a softer pillow, bring your own. Convenient location to everything. Efficient, well run complex. I'd return.

Stayed: July 2014, travelled with friends
2  Thank wands3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 4, 2014

Mountain Back # 3 is beautiful. Updated kitchen and bathrooms. The kitchen opens up into the living room so as I cook I can see the mountains, TV, fireplace and interact with my family. Wood stocked fireplace is provided and stunning mountain views from living room and both bedrooms.
The "kids bedroom" or bedroom # 2 can sleep many. Bunk beds with a twin on top, double bottom and pull out trundle. Queen sleeper sofa by the cozy fireplace. Condo is stocked with games to play and everything you need in the kitchen. We take the free shuttle in the morning to the mountains and stroll back to the condo after skiing to take in the pretty walk home. We liked it so much that we're going back next week!

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank stephtc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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