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Brian R
Bakersfield, California

Pretty rundown

3.0 of 5 bubblesReviewed Jul 12, 2023via mobile
Well, this place is a rundown old hotel that they say they're refurbishing
the room. Them selves aren't too bad, but the hallways and the common areas are really ratty.
The hot breakfast they offer is very marginal but they do provide scrambled eggs, but no meat.
For the price 170 a night it's not a good bargain.
In the parking and underground parking garage is pretty scary.
The check-in clerk Marian was pretty nice
Date of stay: July 2023
Trip type: Travelled with friends
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2 - 7 of 460 reviews
Reviewed June 18, 2023

stayed at this hotel while passing thru Hwy 395 due to its location...the breakfast provided was ok for the most part...the lady at the front desk was very helpful and friendly...location was close to food and shopping...the place/furnishings however has seen better days and in need of some loving care although the front desk lady did say they will be remodeling the place soon but until then...

Date of stay: June 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank thelostpineapple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 11, 2023

Shout out to the Shilo Inn at Mammoth Lakes. I had a reservation for Tues-Fri (1/10-1/13). Because of the Hwy 395 closure, the manager agreed to move it back to Wed-Sat, no extra charge. But today my car blew up as I was leaving and no AWD SUVs available. The manager graciously canceled the rez with no charges incurred. Fantastic customer service! I will definitely be rebooking with the Shilo Inn.

Date of stay: January 2023
Trip type: Travelled with friends
Thank Adam A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 28, 2022 via mobile

Shilo Mammoth was terrific - great value for money. Sure, the hotel is a bit dated but the room did not feel “worn” or at all run down. It was perfectly clean, clearly deep vacuumed, and the room was HUGE!

The front desk staff were also very friendly.

The continental breakfast is a pass, but Starbucks is literally a stones throw away, and there’s a fridge + microwave in each room.

They also offer free ski gear lockers!

Highly recommend !!

Room tip: Free parking avail, ski/snow lockers also avail. Each room has a microwave & mini fridge.
Date of stay: December 2022
Trip type: Travelled as a couple
1  Thank naotron
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 18, 2022

I stayed for one night in summer 2022. Excellent location for passing through Yosemite, in fact it is quite close to the west exit or entrance. Very spacious and clean room. Free parking and hearty breakfast. The city of Mammoth Lakes is very pretty. In summary it is a very suitable hotel for stopping after or before entering the Yosemite park.

Date of stay: August 2022
    • Location
    • Sleep Quality
    • Service
Thank g_cominato
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 4, 2022 via mobile

I visited this hotel on saturday June 18 2022 with my disabled wife booked through Hotels.com at a cost of £176.35 only to find that the only lift in the hotel wasn’t working.

The female in reception said there was nothing they could do as it needed a new part and when i explained that we could not stay because of this she agreed that the the cost would not be charged to our credit card.

we then booked and stayed at another hotel and guess what my credit card was charged the full amount.

I messaged hotels.com who also spoke to reception that day and was told the same about not being charged and she said I would receive an email.

two days later i again contacted hotels.com and again the agent was told that I would not be charged and a refund would be given within seven days.

NO REFUND YET

Date of stay: June 2022
Trip type: Travelled as a couple
1  Thank 164mall
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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