The concierge is only on duty until 6:30 and that's on the days when she shows up. Monday? No concierge, but the front desk said they could help. Except for the fact that people were chef kind in and out, so there was a wait. And then the information the desk clerk/manager gave me about the buses in the city and the price for seniors turned out to be erroneous. I also complained that the WIFI in the rooms was unreliable and now and then failed. He said they knew that and were going to change their service. And he admitted that the lack of a concierge was deplorable. I then went to the elevator bank where one of the two elevators was out of service. There seemed no point to making any further complaints.
- Official Description (provided by the hotel):
- Like the forefathers who inspired the birth of a new nation, this hotel invites you to join a hotel revolution. Formerly the Omni Hotel at Independence Park, this hotel is about to undergo a transformation to an exciting new hotel designed to set new standard among Philadelphia Hotels. Our 150 exquisitely appointed guest rooms, some of Philadelphia's finest accommodations, are the ultimate refuge. Featuring a blend of sophistication and charm, our deluxe hotel rooms offer a park view or overlook Independence National Park. A fine dining restaurant overlooking Independence Park, Azalea serves delectable American regional cuisine for breakfast, lunch and dinner. Host your inspirational meeting or banquet in spaces where national history has been forged. Philadelphia's most popular things to see and do are only steps away from our hotel doorstep. Concierge services and business center on hand help facilitate business endeavors. Complement your meeting with customized catering services and modern audiovisual facilities. This luxury downtown Philadelphia hotel offers elegance and style at its best-all within walking distance of the Liberty Bell, U.S. Mint, Independence Hall and Franklin Court, the site where Benjamin Franklin's House once stood. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Expedia, Travelocity.ca and Booking.com so you can book your The Franklin Hotel at Independence Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Omni Hotel Philadelphia
- Omni Hotel Independence Park
- Omni Philadelphia