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All reviewsconvention centeracross the streetfree breakfasthomeless peoplebreakfast staffreading terminal marketself parkingthe breakfast areawithin walking distancehot breakfastliberty bellfew blocksking suitefront desk staffflower showyogurtindependence hall
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Reviewed September 12, 2017

Hotel below standard. Staff not very helpful. Room was below expectations. Had problems from check-in to check-out. Room not available when I showed up and then when it was finally ready they left a message at my home number instead of calling my cell number as I requested to 2 different people.just lucky someone was home or I would still be waiting. The room had debris behind one of the chairs and the rug was vacuumed haphazardly. Breakfast was good with a nice offering and the staff were nicer and friendlier than the front desk staff.

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Hampton
Thank dptedora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 8, 2017

We stayed here for two nights over labor day weekend. The hotel and room were as to be expected from a Hampton Inn - reasonably updated, but not the Ritz. The shower in the bathroom did have some rust stains from a handle and the mirror in the bathroom was not very well cleaned. The remainder of the hotel, the lobby, breakfast area, pool, all seemed reasonably well kept. A nice plus was the choice of options for breakfast which included at least three warm dishes in addition to a waffle maker, fruit, oatmeal, cereal, fruit and pastries. The staff was friendly and generally said hello. Parking here is reasonable considering the location and the costs charged by other hotels. We opted to use SpotHero and parked at the convention center a block away for about 1/2 the cost. My only other complaint aside from the issues in the bathroom was the location of the ice machine directly across the hall in an open alcove (a door would have bee nitce). Between the ice machine, the elevator around the corner and the thin walls, there were few sounds we did not hear. The hotel is centrally located by the Convention Center. The Convention Center does seem to attract a lot of homeless people but I don't fault the hotel for that (I do, however, fault the city). Otherwise, it is within walking distance to great dinner options in China Town and many of the tourist sights. Overall a good stay.

  • Stayed: September 2017, travelled as a couple
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Thank Jeremy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 7, 2017

Stayed here to be close to the convention center which is literally right across the street! The staff was extremely polite and helpful at all times! Even housekeeping staff was so responsive and helpful! The room was on the older side but clean and well maintained!

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Hampton
Thank stbP7185HZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 5, 2017 via mobile

Staff was very accomodating, warm, and friendly. My Niece has a large family and they opened the breakfast area so we could eat dinner together as a family. Rooms were clean and quiet. Pool area was great for the kids. Nice seating outdoors.

Stayed: September 2017, travelled with family
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 4, 2017

Enjoyed the Hotel the staff and rooms was just what I wanted. Breakfast was just what i liked. only one thing the Music in breakfast area must be changed. I will stay at this hotel again. I give hotel Excellent rating.

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank richardwW2604GS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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