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Hampton Inn Philadelphia Center City - Convention Center
Ranked #25 of 88 Hotels in Philadelphia
Certificate of Excellence
Reviewed 12 September 2017

Will definitely go back to this hotel it was very friendly. Great location in Philadelphia. Staff was very helpful and accommodatin. Elevators work well and we enjoyed our stay. Look forward to visit hotel again

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Hampton
Thank lisabB6116CX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 - 86 of 2,004 reviews

Reviewed 12 September 2017

Hotel below standard. Staff not very helpful. Room was below expectations. Had problems from check-in to check-out. Room not available when I showed up and then when it was finally ready they left a message at my home number instead of calling my cell number as I requested to 2 different people.just lucky someone was home or I would still be waiting. The room had debris behind one of the chairs and the rug was vacuumed haphazardly. Breakfast was good with a nice offering and the staff were nicer and friendlier than the front desk staff.

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Hampton
Thank dptedora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 September 2017

We stayed here for two nights over labor day weekend. The hotel and room were as to be expected from a Hampton Inn - reasonably updated, but not the Ritz. The shower in the bathroom did have some rust stains from a handle and the mirror in the bathroom was not very well cleaned. The remainder of the hotel, the lobby, breakfast area, pool, all seemed reasonably well kept. A nice plus was the choice of options for breakfast which included at least three warm dishes in addition to a waffle maker, fruit, oatmeal, cereal, fruit and pastries. The staff was friendly and generally said hello. Parking here is reasonable considering the location and the costs charged by other hotels. We opted to use SpotHero and parked at the convention center a block away for about 1/2 the cost. My only other complaint aside from the issues in the bathroom was the location of the ice machine directly across the hall in an open alcove (a door would have bee nitce). Between the ice machine, the elevator around the corner and the thin walls, there were few sounds we did not hear. The hotel is centrally located by the Convention Center. The Convention Center does seem to attract a lot of homeless people but I don't fault the hotel for that (I do, however, fault the city). Otherwise, it is within walking distance to great dinner options in China Town and many of the tourist sights. Overall a good stay.

  • Stayed: September 2017, travelled as a couple
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Thank Jeremy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 September 2017

Stayed here to be close to the convention center which is literally right across the street! The staff was extremely polite and helpful at all times! Even housekeeping staff was so responsive and helpful! The room was on the older side but clean and well maintained!

  • Stayed: September 2017, travelled with family
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Review collected in partnership with Hampton
Thank stbP7185HZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2017 via mobile

Staff was very accomodating, warm, and friendly. My Niece has a large family and they opened the breakfast area so we could eat dinner together as a family. Rooms were clean and quiet. Pool area was great for the kids. Nice seating outdoors.

Stayed: September 2017, travelled with family
Thank Denise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2017

Enjoyed the Hotel the staff and rooms was just what I wanted. Breakfast was just what i liked. only one thing the Music in breakfast area must be changed. I will stay at this hotel again. I give hotel Excellent rating.

  • Stayed: August 2017, travelled as a couple
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Review collected in partnership with Hampton
Thank richardwW2604GS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017

The Beds were horrible. The rooms need all new mattresses. My grandchildren couldn't sleep on the sofa bed which was less than one inch thick The Furniture is dated. The hotel is in a good location, but the rooms need a big update.

  • Stayed: August 2017, travelled with family
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Review collected in partnership with Hampton
1  Thank Jeffrey K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carl B, General Manager at Hampton Inn Philadelphia Center City - Convention Center, responded to this reviewResponded 4 September 2017

Jeffrey K...Thank you for being my guest! I am very sorry to hear of the problems you encountered on our sofa bed. My property is preparing for a major renovation that begins in December 2017. we will be replacing all sofa beds and updating every room. Please come back and visit me soon. I think you find the updates I have done to exceed your expectations. Thank you again for your feedback. See you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Philadelphia Center City - Convention Center

Address: 1301 Race St, corner of 13th St. and Race St., Philadelphia, PA 19107-1517
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Philadelphia
#22 Business Hotel in Philadelphia
#36 Romantic Hotel in Philadelphia
Price Range: $156 - $434 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Philadelphia Center City - Convention Center 3*
Number of rooms: 250
Official Description (provided by the hotel):
The Hampton Inn Philadelphia Center City-Convention Center is ideally located in downtown Philadelphia across the street from the Pennsylvania Convention Center and only blocks from many major companies. Philadelphia International Airport is only 30 minutes away. Our hotel is within walking distance to historic sites such as Independence Hall, the Liberty Bell, the Betsy Ross House, and Penn’s Landing, and only 15 minutes from the Wells Fargo Center, Lincoln Financial Field, and Citizens Bank Park. ... more   less 
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Also Known As:
Hampton Inn Philadelphia Hotel Philadelphia
Philadelphia Hampton Inn

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