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“Jacksonville home away from home..........”

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Comfort Suites Airport
Ranked #46 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed 15 September 2017

I have stayed at this hotel twice and have another reservation for 9-16-17. This is a very nice hotel. It is near the airport, shopping, restaurants, movie theater, and interstate 95. The hotel is clean and has large rooms with comfortable beds. Good breakfast and ample parking.I certainly would recommend it to family and friends. My daughter and her husband actually found this hotel and stayed here last summer while visiting the zoo and other local areas. She advised us what a great place it was so we booked our first room at this hotel for November 2016 and stayed while attending a concert at the Florida Theater.

  • Stayed: November 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank AutumnBreeze911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4 - 10 of 197 reviews

Reviewed 15 September 2017 via mobile

My family (3 adults and toddler) evacuated here for hurricane Irma. The staff was exceptionally friendly and went above and beyond to make the guests comfortable during a very nerve racking time.

Room was large and clean. Enough space in bathroom for the three of us to fit our toiletries. Wifi was fast. Cable had everything we needed though it did drop out once or twice for a few minutes at a time. Pull out couch served as sleeping area for toddler. Cleaning staff was very friendly, accommodating and fast.

The best part of our stay was the staff. As restaurants in the area began to close for the hurricane Tina coordinated a buffet of chicken alfredo from Millhouse to be delivered to all the guests.

We lost power for about 12 hours during the storm which was relatively nothing compared to other areas of town. Many of the guests congregated to the lobby during the outage and rode out the minor inconvenience together.

Restaurants in the area were closed for the next few days but as soon as hungry howies opened Tina again had a large delivery of pizzas brought to ensure the guests were fed.

The staff allowed us to stay until 5pm on our checkout day without charge, until power in our area turned back on. We even left a few items behind and they were happy to hold them for us until we picked them up a few days later.

All and all it was a great stay. I highly recommend this hotel as Tina and her staff went above and beyond to make sure her guests were comfortable and taken care of even in the midst of a category 2 hurricane.

We will be back the next time a storm like that hits the first coast.

Stayed: September 2017, travelled with family
1  Thank Mike D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017

We were without power for several days and stayed at the Comfort Inns at the Jacksonville Airport. We could not have been more pleased and treated with hospitality and compassion. Tina was amazing, she was so accommodating, and friendly, and showed great empathy to our situation. The rooms were clean, and very nice. I didn't eat the breakfast but my husband and dad did, and were very pleased. I would most definitely stay there again if need be, or even have visiting family stay there as well. Good job to all of the staff here for a job well done, when we needed a cool place to sleep and a shower.

  • Stayed: September 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Carol N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 September 2017 via mobile

This is a fabulous hotel. The rooms are large, beds are great, bathrooms excellent, hotel in pristine condition and service terrific. We stayed in the Comfort Suites two nights during Hurricane Irma. Lost electricity for several hours. The owners and staff were right on hand and accommodated our every need. I can't say enough about the good feelings during this potential disaster that all the guests shared!

Stayed: September 2017, travelled with family
Thank FloridaSmiths
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

Stopped to stay here after disney to break up our trip. Hotel is basic and clean. Don't t expect much. Beds comfortable. Rooms have desk, loveseat, mini fridge, etc. Not bad. Made special requests for room on ground floor close to door and receptionist filled without problem. Only stayed 1 night. Continental breakfast is very basic. Coffee, etc... cereal toast bagels, fruit and danishes. No waffles or eggs here. Nothing hot other than coffee. Coffee ok. Bottom line, i would stay again, but would loom for another place that offered more breakfast. Have 2 kids. Hotwl is old, kept clean and kept up. Just a place for the night.

Room Tip: Quiet place for a night
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Stayed: August 2017, travelled with family
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2017

Have stayed here several times and it always is very nice. Staff are professional and helpful. Beds are comfortable and the rooms are clean. Breakfast is good. This hotel is close to resturants and a shopping center.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Harvey H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017

Our stay at this hotel was excellent, check in was quick - greeted by two very pleasant clerks, room was clean & smelled good inside as well as the corridor. The bed was comfortable which made for a good night’s sleep, the hotel was very quiet. Breakfast the next morning was more than adequate with several options to choose from. Check out was equally quick and painless greeted by Daisy (I think that was her name) River City is a short drive down the road to several restaurants and retail shopping….would definitely book here again.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank 478camenw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfortsuitesjaxport, Manager at Comfort Suites Airport, responded to this reviewResponded 24 July 2017

To 478Carmenw

We Thank You for taking the time to write a review about our hotel! Thank You for choosing to stay with us. We are glad you enjoyed your stay at our hotel we will see you soon!

Tina Patel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites Airport

Address: 1180 Airport Rd, Jacksonville, FL 32218-2412
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #46 of 134 Hotels in Jacksonville
Price Range: $116 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The Comfort Suites® Airport is conveniently located within two miles from the Jacksonville International Airport. The Jacksonville Municipal Stadium (formerly Alltel Stadium) and the Jacksonville Zoo and Gardens are a short drive away. Jacksonville Beach and Adventure Landing Jacksonville are 23 miles from the hotel.Located off Interstate 95 and three miles from Interstate 295, the hotel is located on the north side Metro Jacksonville, in the hub of the International Tradeport. The Jacksonville Port Authority (JAXPORT) is within close proximity. The JAXPORT has three public marine terminals and one passenger cruise terminal: Blount Island Marine Terminal, Talleyrand Marine Terminal, Dames Point Marine Terminal and the temporary JAXPORT Cruise Terminal. The hotel can arrange shuttle service to the port for a nominal fee.This Jacksonville, FL hotel is close to River City Marketplace, Regency Square Mall, the Prime F. Osborn III Convention Center, Shands Jacksonville Hospital, downtown Jacksonville and many beaches. South on Interstate 295 is a major commercial and industrial area with regional offices for UPS, FedEx, BMW, Burger King and many more.Several restaurants and cocktail lounges are located nearby, including LongHorn Steakhouse, Ruby Tuesday, Cracker Barrel Old Country Store, Chili's, Applebee's Neighborhood Grill and Bar, Denny's, Marco Polo Chinese, Flight 747 Lounge and Grill, Destination and Montego's Restaurant.Full-service amenities include:24-hour airport transportation Free wired high-speed Internet access in all suites Free wireless high-speed Internet access in the lobby Free local calls Free weekday newspaper This Jacksonville, FL hotel offers a free hot deluxe continental breakfast, featuring fresh coffee, tea, milk, fruit juices, bread, oatmeal, bagels, English and sweet muffins, waffles, doughnuts, eggs and sausage, fresh fruit and cold cereals. An outdoor pool is also located on the property.Business travelers will appreciate conveniences like an Internet kiosk in the lobby, two-line telephones with data ports, voice mail and access to copy and fax services. The boardroom accommodates eight people and the Jaguar Room accommodates 45 people. High-speed Internet access and audio visual equipment is available in the meeting rooms.All spacious suites include sofa sleepers, microwaves, refrigerators, coffee makers, hair dryers, irons and ironing boards. Guest laundry facilities and dry cleaning services are available for guest convenience.The convenient airport location, friendly customer service and relaxing accommodations make the Comfort Suites Airport perfect for business and leisure travelers in the Jacksonville area. Come enjoy the Suite life. ... more   less 
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Also Known As:
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Jacksonville
Jacksonville Comfort Suites

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