We were shopping for our room online for an upcoming trip, and had a question about what floor a particular room would be on. We called the hotel and were greeted by Zach. He was more than gracious to answer our questions, and offered to book the room over the phone. His attitude was great, and when we explained the reason for our trip, his compassion was evident and his sincerity to be of service to us was noted.
Well done Zach !
We look forward to meeting you in person at check in on July 1st !More