We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Crowne Plaza Jacksonville Airport Hotel(Jacksonville)(Great Value!)
US$93
US$84
CrownePlaza.com
View Deal
  • Free Wifi
  • Free Parking
US$119
US$107
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Book now, pay at stay
US$126
US$116
Hampton.com
View Deal
  • Free Wifi
  • Free Parking
US$82
US$71
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Book now, pay at stay
US$119
US$109
Hampton.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
US$80
US$68
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Omni Jacksonville Hotel(Jacksonville)(Great Value!)
US$158
US$145
Omni Hotels
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
Free cancellation until 27/07
Book now, pay at stay
US$95
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Free cancellation until 29/07
US$109
US$93
Hotels.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Jacksonville Plaza Hotel & Suites(Jacksonville)(Great Value!)
Free cancellation until 28/07
US$88
US$65
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Reviews (744)
Filter reviews
744 results
Traveller rating
344
158
122
65
55
Traveller type
Time of year
LanguageAll languages
344
158
122
65
55
Show reviews that mention
All reviewsevening receptionmade to order omeletsindoor poolfamily reunioncomplimentary breakfastenjoyed my staythe breakfast areafront desk staffbusiness tripthe staff was greata great place to stayfitness centernice stayatriumhurricaneinterstatepet
Filter
Updating list...
405 - 410 of 744 reviews
Reviewed December 9, 2016

Obviously more interested in marketing to be a party place than a quality hotel. Room was dirty even after asking housekeeper to do tile floors-and left tip with note. Late night noise was disturbing inside atrium and outside smokers could be heard 3 floors up.

  • Stayed: November 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank 882francisc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded December 12, 2016

We apologize and feel terrible that you didn't enjoy your stay with us. Thanks for the information as this will help us to improve.

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 9, 2016 via mobile

Located off 95. Gorgeous decor. Room was just blah. No bright colors. Smell of mildew and moisture. Remotes were filthy. Hair everywhere. Felt like housekeeping did a touch up job. Probably won't stay here again.

Stayed: December 2016, travelled on business
Thank iCryssy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded December 12, 2016

We thank you for your business and comments. I apologize for the condition of your room and will investigate today and resolve the issue with this particular housekeeper.

Thanks again and have a great December.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 9, 2016

Clean hotel, friendly staff, great indoor pool, excellent breakfast. No complaints. We stayed for my daughters birthday and brought a couple of her friends. I would definitely stay at this hotel again.

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank 829raes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded December 12, 2016

We appreciate your business at the Embassy Suites Jacksonville. We are glad to hear that your daughter enjoyed her birthday and that the indoor pool and breakfast were enjoyed by all.

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 7, 2016

We stayed overnight when it was very quiet. Some of the service staff in the bar/dining room left a lot to be desired. We had a male waiter who didn't seem very interested but there was a bartender who was very interactive and kind. The room was clean, well appointed and very spacious. It is the standard 2 room Embassy suites suite with a large living room and bedroom separated by a small hallway and bathroom. The air filter sounded like there was something was trapped in it but this can happen anywhere I suppose. Breakfast was extensive with the usual and an omelette bar. The hotel in general appears to be recently renovated. Overall not a bad stay.

Room Tip: Tip: Order the beer flight at the bar to try a selection of their local beers on tap.
  • Stayed: November 2016, travelled as a couple
    • Value
    • Location
    • Service
Thank S S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded December 8, 2016

We appreciate your business and comments and thank you for staying at the Embassy Suites Jacksonville. We appreciate you noticing and enjoying our large spacious guest rooms, extensive omelet breakfast buffet, and are newly renovated hotel.

Thanks and have a great upcoming holiday season.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 6, 2016

Embassy is always a good choice. The only thing better than the complimentary reception is the complimentary breakfast. Clean hotel, pleasant staff. Short drive to Jacksonville. Great place to stay if going to Jaguars game.

  • Stayed: December 2016, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank JustSaySnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded December 7, 2016

The Embassy Suites Jacksonville, is a great place to stay before the Jaguar games. We thank you for staying with us and mentioning about our great service, clean hotel and wonderful free breakfast and drinks at night.

Thanks

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews