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“An overnight stop while traveling.”

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Days Inn Jacksonville Airport
Ranked #51 of 132 Hotels in Jacksonville
Pittsburgh, Pennsylvania
1 review
“An overnight stop while traveling.”
Reviewed 30 January 2012

This was a very nice stay. Well-kept property. Clean, comfortable room with 2 double beds. Good breakfast. The clerks at the counter were friendly and helpful. Nothing not to like at this property.

Room Tip: This is an airport motel but very close to I-95.
See more room tips
  • Stayed January 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank bob s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil10358, General Manager at Days Inn Jacksonville Airport, responded to this review, 1 February 2012
Dear Bob S,

Thanks for taking the time to critique my property and writing a review. Thanks for the very kind words and I am happy to know that you enjoyed your stay with us. I hope that if you if you are ever in the area again you will choose to stay with us. I would also ask that you pass the word to your friends that might be visiting the Bold New City of The South (Jacksonville, FL) that if they have the need for a hotel room they will stay with us.

Cecil A. Grant
General Manager
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485 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (31)
Date | Rating
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  • French first
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English first
Tampa
2 reviews
Reviewed 14 January 2012

We were there from the 30th of December 2011 to the 1st of January 2012 and the 6th to the 8th of January 2012. Marissa Johnson, the desk clerk was very helpful and friendly. She made us feel at home.

  • Stayed January 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Carol J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil10358, General Manager at Days Inn Jacksonville Airport, responded to this review, 19 January 2012
Carol J,

Thanks for your feedback and I will certainly pass on the compliments to Marissa. We constantly try meet and exceed the expectations of our guests.

Once again Thanks.

Cecil A. Grant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tallahassee, Florida
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 December 2011

room was stuffy. linen was clean, no signs of bedbugs. Outside lighting poor. Staff cordial

  • Stayed December 2011, travelled as a couple
    • Value
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Helpful?
Thank Don S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil10358, General Manager at Days Inn Jacksonville Airport, responded to this review, 9 January 2012
Dear Don S,

Thanks for taking the time to critique my hotel. Your concerns and input are noted and will be addressed in the best way that I can.

Once again thanks. Hope we will see you again sometime.

Have a Happy New Year.

Cecil A. Grant
General Manager
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Slidell, Louisiana
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 December 2011

On 12/1, my husband & I, with another couple stayed the night at this hotel in two rooms. It started out OK because the staff were great. Friendly, efficient, courteous, fast then we went to our rooms. We were assigned rooms in the back of motel. When we got there, a group of men were standing outside laughing, drinking and cursing. A lone woman was was with them. She was dressed very scantly in my mind since it was very cold that night. Draw your own conclusions. We went back to front desk and asked to be moved. We were given two rooms on the other side of motel. The room was clean and looked newly painted, bed was OK, plenty of hot water in shower but that was it. The room was so cold and never warmed up but we were too tired to move. We slept with sweaters over our PJs, could hear everything through front wall, breakfast was average. There were waffles, hard eggs simmering in water, stale muffins, cereal, yogurt, milk, juice & coffee. The location was good and easy to find. I couldn't recommend it and certainly WON'T BE BACK.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
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Helpful?
Thank Stormyrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cecil10358, General Manager at Days Inn Jacksonville Airport, responded to this review, 10 December 2011
Dear Stormyros,
Thanks for your feedback but must submit we cannot (neither can anyone) prevent people from exercising their right to express themselves. Drinking and cursing is not something we as management can prevent unless it gets to a level where it becomes disruptive to other guests. Obviously you found it to be and my staff did the right thing by relocating you to the other side of the hotel. As far as the room being cold I would ask if you turned on the heat and if you did and it did not work we would have relocated you in order to make you satisfied and happy. As for the lady that was "dressed very scantily" and you are asking the public to "draw your own conclusion" these are personal opinions and unfair inferences because what might be cold to you might not be cold to another individual. We do not serve hard eggs simmering in water and our muffins are certainly not stale as our muffins are delivered twice per week and we use the FIFO system. Once again, Thanks for your Feedback.
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Westminster, Maryland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 November 2011

Stayed here on 11/21 for what was supposed to be 2 nights. Could only stand one night and that was only because I was so tired after driving for 12 hours that I didn't have the energy to move. Got up early the next day and checked out. Room was dirty, noisy and smelled. Place appears nice from the outside but the rooms are not nice at all. Very disappointed in Best Western. Have stayed at other Best Westerns in the past and have not had any issues.
I replied to there online survey regarding the issues and all they said was sorry and we will try harder next time. Unacceptable!

  • Stayed November 2011, travelled with family
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Helpful?
1 Thank Martin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rastafari10358, General Manager at Days Inn Jacksonville Airport, responded to this review, 29 November 2011
Sorry to hear that your stay was horrible and I do apologize for not meeting your expectations.
Your comments are duly noted and all issues will be addressed with the appropriate departments.

Cecil A. Grant
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Girard, Illinois, United States
1 review
Reviewed 26 November 2011

We book Best Western because of convenience of shuttle service that they had. We were taking directly to Carinval Ship port promptly and then they were waiting we arrived back in Florida. I thought this was just great. We knew that our car was being watched while we were gone. Thank you.

  • Stayed November 2011, travelled as a couple
    • Value
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Helpful?
Thank Gayle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rastafari10358, General Manager at Days Inn Jacksonville Airport, responded to this review, 28 November 2011
Thanks very much for your review Gayle S, it is greatly appreciated. We strive to the best we can be and hope we hit the mark every time. It was a pleasure serving you and hopefully we will get a chance to do it again in the near future.

My goal is to provide superior customer service to Every Guest, Every Time.

Once again Thanks.

Cecil A. Grant
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pensacola, Florida
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 November 2011

The front desk personnel are great very friendly ,house cleaning has left my little dog alone and the wasn't any pet fee. The room is clean smells good , the grounds appear to be well kept and safe. The breakfast is pretty good and the rates are great. Over all I'm very satisfied with this place. Oh and there are plenty of places to eat ,buy gas and shop with in easy access, with out alot of anxiety making traffic .

  • Stayed November 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Kgar79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rastafari10358, General Manager at Days Inn Jacksonville Airport, responded to this review, 21 November 2011
Thanks for taking the time to critique my property. I certainly do appreciate the kind words and I am happy that we did meet your expectations. Please pass the word on to anyone you know that will be coming to the area and will need a place to stay.

Once again thanks very much.

Cecil A. Grant
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Days Inn Jacksonville Airport

Property: Days Inn Jacksonville Airport
Address: 1170 Airport Entrance Road, Jacksonville, FL 32218-2402 (Formerly BEST WESTERN Jacksonville Airport)
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Jacksonville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Days Inn Jacksonville Airport 2.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Best Western Jacksonville Airport Hotel Jacksonville
Jacksonville Best Western

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