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“Pleasantly surprised! Beautiful decor!”

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Courtyard Jacksonville Airport Northeast
Ranked #70 of 134 Hotels in Jacksonville
Certificate of Excellence
Reviewed 21 August 2017

Amazing gem of a property! I never expect much from airport locations to be honest but this place won me over big time! Beautifully decorated rooms, stylish touches including a very modern bathroom with walk in shower, great lounge area in a standard king room.

  • Stayed: August 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank RCM82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 13 of 156 reviews

Reviewed 6 August 2017 via mobile

Have stay here before with good experiences. Low cost and close to airport. But the room "smelled like mold". Asked for Ozone Air Cleaner, but when provided it was broken. Switched rooms, which does not smell as bad. I suspect a bad carpet clean, with the extractor leaving residue in carpet. Just awoke and went to make coffee it still has grounds from previous guest . Disappointed as this is not the Marriott Experience. Hope they get back on track.

Stayed: August 2017, travelled on business
Thank tscm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this reviewResponded 7 August 2017

Thank you for taking the time to share your experience at the Courtyard Jacksonville Airport Northeast. We are disappointed to hear we did not meet the needs for your stay. We will use the feedback in regards to the odor and housekeeping issues to improve our service for future guest. We hope that you will give us an opportunity to show the positive difference your comments have made to improve the guest experience. Thanks again for choosing the Courtyard Jacksonville Airport Northeast.

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Reviewed 29 July 2017 via mobile

Stayed on a Friday night before an
early morning flight. Used mobile check-in and my room was ready when I arrived. Front desk attendant was pleasant and efficient. My room was clean and comfortable and had been updated to the new Courtyard couches recently. Bed was comfortable. Only occasional jet noise before 9PM then quiet. Didn't use the bistro. Does offer transportation to the airport.

Stayed: July 2017, travelled on business
Thank JLOaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this reviewResponded 7 August 2017

Thank you for taking the time to share your thoughts about your stay at the Courtyard Jacksonville Airport Northeast. We are delighted to hear you enjoyed your stay. We are happy you enjoyed the updates we had made including the Courtyard couch. We hope to be that "solid Courtyard' again for the next time your travel brings you to Jacksonville. We hope to serve you again soon.

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Reviewed 19 July 2017 via mobile

This hit the spot when we had to stop earlier than expected because of bad weather. Clean, great service. Food was good and open until 10pm. One server did it all, but she was efficient. Breakfast was also surprisingly varied. I had egg white frittata and my son had egg biscuit. Good stop and directly off highway right near a gas station. Everything you need!

Stayed: July 2017, travelled with family
Thank Deirdre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this reviewResponded 24 July 2017

Thank you for sharing your experience of your stay at the Courtyard Jacksonville Airport Northeast. We are delighted to hear you enjoyed your stay. We hope that next time your travel brings you back to Jacksonville; you will give us another opportunity to serve you. Thanks again for choosing our hotel.

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Reviewed 18 July 2017 via mobile

This is a typical Marriott Courtyard. Its a good value for this location.

PROs:
- friendly staff
- clean rooms
- Free airport shuttle
- restaurant on site
- refrigerator in room

CONs
- no real cons to speak of

Stayed: July 2017, travelled on business
Thank 150hotelnightsayear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this reviewResponded 24 July 2017

Thank you for taking the time to share your thoughts in regards to your recent stay. We are delighted to hear that we were able to meet all the needs for your visit. We hope that next time you are in Jacksonville you will give us another opportunity to serve you. We hope to see you again soon. Thanks again for choosing the Courtyard Jacksonville Airport Northeast.

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Reviewed 6 July 2017

We chose this hotel because we were traveling on a 26ft Penske truck and were looking for easy off an on the highway.
The hotel met all of our expectation with convenient parking and a complimentary shuttle to a nice restaurant (of our choice).
Nice and clean room. A small refrigerator (no freezer), and everything we expected from a 3-Star hotel.
Note: No free breakfast!

  • Stayed: June 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank MBD11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 May 2017

I finished my trip bu staying close to the airport. This hotel has to be one of the oldest Marriott's I have stayed at. The service is top notch from the minute you check in. You are less than 5 minutes from the airport and shopping as well as restaurants.There is nothing special about this hotel. The room appear to have updated bathrooms and the rooms in general could use some touching up. The bed was comfortable. The one and only concern is there is an inch gap under the door. The lighting in the hallway is too bright which shines in the room. You need to put a towel on the floor to block out the light.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Patti S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shannon D, General Manager at Courtyard Jacksonville Airport Northeast, responded to this reviewResponded 24 May 2017

Thank you for taking the time to share your feedback in regards to your recent stay. We appreciate your feedback in regards to the doors. We are delighted to hear about the top notch service you received. We hope we earned your business and the next time you are in Jacksonville you will give us another opportunity to serve you.

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Additional Information about Courtyard Jacksonville Airport Northeast

Address: 14668 Duval Rd, Jacksonville, FL 32218-2460
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#52 Business Hotel in Jacksonville
Price Range: $145 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Jacksonville Airport Northeast 3*
Number of rooms: 78
Reservation Options:
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Also Known As:
Courtyard By Marriott Jacksonville Airport/Northeast Hotel Jacksonville
Jacksonville Courtyard
Jacksonville Marriott

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