I come to this hotel once a year on a boat trip. We pay for the boat slip and stay in the hotel. This year there were some very inebriated people on the boat docked next to us. About the time we finished tying up, one of them broke a glass handle of liquor on the dock It took forever to clean up and delayed us. I complained to the front desk several times, including when there was a large man beside me in the check-in like without a shirt on.
The Westin? Don't settle for less and enforce rules to maintain quality.More
- Free Wifi