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All reviews double tree white noise machine city market great location front desk cookies historic district bay street valet parking valet staff within walking distance street noise beautiful hotel breakfast buffet upon check definitely stay here again great place to stay
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Reviewed August 10, 2018

Stayed here on a last minute booking, wasn't sure where to stay or what area to be in, this turned out to be a great place!! Right next to City Market and the main area of the square, and then a short walk to so many restaurants, shops, and fun areas. We loved the downtown. Walked the Riverfront as well, just a great place overall, going back soon. Our only issue was the room location - we were on 2nd floor and our window was onto the pool deck - people sat right outside our window. Get up a floor or higher is my recommendation.

Room Tip: 3rd floor or higher.
  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank tatteredflag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthPoint78, General Manager at DoubleTree by Hilton Savannah Historic District, responded to this reviewResponded August 10, 2018

Thank you for taking the time to share this wonderful review with other travelers. We are delighted you had a great time exploring our historic area, all within an easy walking distance of DoubleTree by Hilton Hotel Savannah Historic District. That being said, we are sorry to read you did not find your room allocation appropriate. Should you visit us again, please let us know your room preference prior. We hope you will stay with us again when your travels bring you back to our beautiful seaport city.

Paul Komanecky
General Manager

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Reviewed August 9, 2018 via mobile

Great location. Nice clean room with very comfy bed. Love the sleep sound machine in the room. The staff are very kind and helpful. The valet men are outstanding and very personable. They honestly made us feel like we were the only guest. I would recommend this hotel.

Stayed: August 2018, travelled as a couple
Thank Arielle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthPoint78, General Manager at DoubleTree by Hilton Savannah Historic District, responded to this reviewResponded August 10, 2018

Arielle, thank you for your terrific review of the DoubleTree by Hilton Hotel Savannah Historic District! We are thrilled to know that our staff went the extra mile to make you feel right at home. We work very hard to make sure all of our guests have the same great stay you did. Thanks again. We hope you will choose us again on your next trip to Savannah.

Paul Komanecky
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 9, 2018

This property is right in the middle of all the Downtown Savannah Action. You have access to the waterfront quickly, Franklin Square, and the Broughton Square strip. I loved the bucket of chilled bottled waters by the valet stand. And, it is also great that the valet area is covered.

The front desk staff went out of their way to accommodate the needs of the guests. At one point, my colleague had a late night snack of chicken wings and they were gracious enough to find him some hot sauce from the break room. Our room faced the Bridge over to Hutchinson Island so there was never an issue with late night noise. The accommodations were comfortable and straight forward. The room service was flexible, yet exemplary.

Overall, we had a very good stay and found the value in the price to be exceptional.

Room Tip: Choose something facing away from the Church and Franklin square if your are concerned about Sunday morning or Late Night weekend noise.
  • Stayed: August 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Sholas007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthPoint78, General Manager at DoubleTree by Hilton Savannah Historic District, responded to this reviewResponded August 9, 2018

Thank you so much for the fabulous review! We love reading such wonderful praise for our welcoming service, outstanding location, and comfortable accommodations. All of us at the DoubleTree by Hilton Hotel Savannah Historic District look forward to welcoming you back for another outstanding experience.

Paul Komanecky
General Manager

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Reviewed August 8, 2018

We stayed just one night at the DoubleTree in Historic Savannah. We found it to be a good location; within walking distance to many of the city's historic sites. We have already talked about going back again and, if we did, we'd ask for a room on the back side of the hotel, since our room was a bit noisy from traffic on the main drag. But the room and the beds were great!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
1  Thank megmeyer411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthPoint78, General Manager at DoubleTree by Hilton Savannah Historic District, responded to this reviewResponded August 9, 2018

We are delighted to know DoubleTree by Hilton Hotel Savannah Historic District was the perfect location for your tour of the oldest city in the state of Georgia. We are happy you enjoyed the many attractions and restaurants within walking distance of our hotel. Thank you for staying with us, and we look forward to seeing you again for a flawless stay!

Paul Komanecky
General Manager

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Reviewed August 8, 2018

Room had a strange odor, bathroom was dirty. I didn’t make a big deal out of it because we were only there one night. Wouldn’t stay again at this property. Surprised at the steep charge for breakfast since most places don’t charge at all.

  • Stayed: August 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Michele K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorthPoint78, General Manager at DoubleTree by Hilton Savannah Historic District, responded to this reviewResponded August 9, 2018

Hello:

We're sorry for the condition of your room when you arrived. We work diligently to make sure all of our rooms are perfectly clean and comfortable upon check-in, and we obviously fell short in your case. Your feedback will be shared with the team so appropriate measures can be taken to keep such mistakes from happening again. Although we did not meet your expectations this time, we hope you will consider our hotel on your next visit to the area so we can better deliver the experience you should always expect from us.

Sincerely,
Paul Komanecky
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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