My family and I were vacationing in Savannah and we happened to be in the City Market area during lunch time. My husband suggested Belford’s since we had never been there before and a friend of ours had recommended it to us. Well.. we arrived around 12:30 pm and there wasn’t a wait for us to be seated so we thought that it would be a quick lunch. We were a party of 7 and there were two large parties that were seated literally minutes after we were seated and they were sat between our table. We sat there for a good 10 minutes without a casual “hello” or “I’ll be with you shortly” until finally we were greated by our server but he didn’t take our drink orders. One of the “large parties” had already gotten a greeting and waters for their entire party. So after 10 minutes, our server finally comes back and starts taking our drink order. By that time, we already knew what we wanted so we ordered our drinks and food at the same time. And by that time, the two other large parties had only gotten their drinks and they had not placed their meal orders yet. So, I assumed that aside from the delay of the greeting and drink orders, we would have gotten our food first since we placed our food orders first before the two other large parties that sat between us. Boy, was I wrong!! An hour and 15 minutes later, we finally got our food, there was a hair in my daughters fried shrimp and absolutely no acknowledgement from the manager. At that point, I was livid and didn’t mention anything to the server about the hair in my daughter’s shrimp in fear that it would take another hour to get her another meal. Our server did come by our table a few times during that hour and 15 minute wait on our food and apologized but at that point, I was done! Beyond angry! One of the large parties had been completely done with their meal and the other large party still had not gotten their food and ended up walking out. Our server was very nice to offer us two complementary desserts but that still didn’t make the situation any better. Very disappointing!!! You would think that you would get better service at a pricey place. Think again! I would not recommend this restaurant to anyone nor will I ever come back.
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