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All reviews rooftop bar top deck the river beautiful hotel hardwood floors cotton warehouse boutique hotel valet parking small balcony high ceilings a river view room perfect location street level valet service container ships restaurants and shops historic district
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Reviewed September 3, 2018

Staff was absolutely exceptional. Did everything and more to accomodate us. Beds were extremely comfortable. Location was ideal: close to shops and restaurants from the upper level. Lower level (River ST.) was fun. Breakfast available a few doors away and a wonderful restaurant on the River ST. level. We never used our car for the four days we were there. Walked a few blocks to take a wonderful bus tour and River Boat Cruise. We could not have chosen a better spot to see Savannah!

Room tip: We enjoyed having rooms on the river view.
Date of stay: September 2018
  • Trip type: Travelled with friends
    • Location
    • Sleep Quality
    • Service
2  Thank VictoriaH3075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorian H, Manager at The Cotton Sail Hotel Savannah, Tapestry Collection by Hilton, responded to this reviewResponded September 7, 2018

Hello Victoria H,

I am delighted to hear we met your expectations during your recent stay with us at The Cotton Sail Hotel. Your comments about the friendliness and helpfulness of our staff, the quality of our inclusive amenities, and our location in the downtown area are much appreciated. I am glad that you had a wonderful stay!

Best Regards,
Dorian H.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 30, 2018

Excellent, stay, view of river and the ports while not necessarily beautiful, they are different and interesting to watch freighters glide by. The Staff was perfection, from the valet (BRian) to check in to the rooftop cafe and bar. Location is spot on, making it an easy stroll to old town shops and dining. If you want a throwback hotel with clean, and comfortable setting the Cotton Sail is it.

Room tip: Riverside views are interesting, may have a horn from freighter every now and then , but not annoying at all.
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank jmooney134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorian H, Manager at The Cotton Sail Hotel Savannah, Tapestry Collection by Hilton, responded to this reviewResponded September 2, 2018

Hello jmooney134,

Thank you for taking the time to provide us with such great feedback about your most recent visit to the Cotton Sail Hotel. I have shared your kind words with our team and Brian thanks you for the personal recognition. We are all so happy to know that you enjoyed your time with us while visiting beautiful Savannah, Georgia. Again, thank you and we look forward to having the pleasure of accommodating you in the future.


Best Wishes,
Dorian H.


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Reviewed August 27, 2018 via mobile

Lovely staff, fantastic location, clean modern rooms. There was a problem in our room and the staff responded immediately, upgraded our room and helped us move. We found everyone to be friendly, professional, helpful and fun! The bar on the top had a wonderful river and sunset view.

Date of stay: August 2018
1  Thank Grace H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorian H, Manager at The Cotton Sail Hotel Savannah, Tapestry Collection by Hilton, responded to this reviewResponded September 2, 2018

Hello Grace H

I am pleased to hear that you had a lovely visit to Savannah, and that the service you received from our staff at the hotel helped to make it great for you. We are very fortunate to have dedicated service professionals who take pride in making sure all our guest feels welcomed and appreciated. I look forward to sharing your kind words with our staff directly.

Best Wishes,
Dorian H.

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Reviewed August 25, 2018 via mobile

Only stayed one night whilst visiting family. Lovely hotel. Polite service. Nice room with a river view. Great location. Only thing to point out...we visited the rooftop bar and they said we couldn't charge drinks to the room as they are not affiliated to the hotel! Thought it was all one business.

Date of stay: August 2018
Trip type: Travelled with family
1  Thank Steve J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorian H, Manager at The Cotton Sail Hotel Savannah, Tapestry Collection by Hilton, responded to this reviewResponded September 2, 2018

Dear Steve J.

Thank you for taking the time to review our Cotton Sail Hotel. Your feedback regarding our staff will be shared with the entire hotel to aide in continued motivation to deliver amazing guest service. Soon we will open our very own lounge on the rooftop for Hotel Guests ONLY, where you will be able to charge drinks directly to your room!. We look forward to seeing you in the very near future.


Best Regards,
Dorian H

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Reviewed August 23, 2018 via mobile

A.c. units are loud and mildew smell is overwhelming! Woke up this morning with sore throat and stuffed up from what ever is causing the mildew smell. If you have allergies like me stay elsewhere. Tried another room last night and it was the same.

Date of stay: August 2018
Trip type: Travelled as a couple
1  Thank watson4117
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dorian H, Manager at The Cotton Sail Hotel Savannah, Tapestry Collection by Hilton, responded to this reviewResponded September 2, 2018

Dear Watson4117,

Thank you for sharing your feedback with us on your recent stay. I am so sorry that you were not pleased with your room & for the issues you encountered. Your detailed remarks have been shared with our leadership so that they can be addressed properly. I sincerely hope you will stay with us again in the future so that we may have the opportunity to recover your loyalty.


Best Regards,
Dorian H

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