This place literally is my second home when I'm in the Boston area. The staff are incredibly kind and accommodating. Even when I'm not staying there, I have been given free access to hang out in the lobby with my family as if it was my own living room. That is exactly the way I would hope to be treated as a repeat customer. The staff treated me and my significant other with the utmost respect. I have been especially impressed by their willingness to go above and beyond by placing special items in the room for me on occasion (strawberries and chocolate, champagne, etc.)
The inn itself is exactly what you would want if you were looking for a B&B. It does not resemble a hotel, which is exactly we choose to stay here. It is homey and very comfortable. The mattresses are amazing and the facility itself is clearly taken care of with a large amount of pride. The flowers in the spring/summer and the holiday decorations themselves speak for the kind of thought that is put into making guests comfortable.
Also, the location is incredible. You can be at Fenway Park in about 10 minutes. The inn is so close to downtown Boston that it basically feels like you're both in the heart of Brookline and also just around the corner from the city.
Whenever I am in Boston, I make reservations at the inn. It would be weird to travel to Massachusetts and not stay in my second home!
- Official Description (provided by the hotel):
- When traveling to Boston, the Bertram Inn serves as an oasis from the hustle of downtown Boston. Located two miles from the heart of the city and one block from public transportation, guests are able to remain close to the cultural and business centers of Boston yet return to the tranquility of a bed and breakfast. ... more less
- Reservation Options:
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- Also Known As:
- The Bertram Hotel Brookline