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“Breathtaking, awesome vacation stay!”

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The Lodge at Buckberry Creek
Ranked #1 of 77 Hotels in Gatlinburg
Certificate of Excellence
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Breathtaking, awesome vacation stay!”
Reviewed 8 April 2012 via mobile

Not sure I understand the few bad reviews on here, it must be a problem from the past, because our stay was exceptional! We stayed in a gorgeous suite in the trout building, what an amazing view! The food in the restaurant was outstanding. We also enjoyed and Easter buffet that was nothing short of incredible. If you are staying in Gatlinburg, stay away from the strip during the busy time and head up the mountain for a short ride to Buckberry. The rooms, view, well worth the money! My only advice is that if you new to driving in the mountains like us Floridians, make your first trip up the mountain in daylight to get yourself acclimated to the drive, it's a fun ride up!

Stayed April 2012
Helpful?
2 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this review, 13 April 2012
Dear Michael S,
On behalf of the staff at The Lodge at Buckberry Creek, thank you for sharing with the TripAdvisor community about your exceptional stay with us. We are pleased you were impressed with your suite, the views, and your dining experience at our restaurant. We think its wonderful you were able to take part in our annual Easter Brunch and look forward to welcoming you back for another Buckberry Lodge event in the future!
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1,133 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (363)
Date | Rating
  • Dutch first
  • English first
  • German first
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English first
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 April 2012

We were pleased with the service, the continental breakfast, the views and such. We were disappointed with the size of the "suite" and the amount of noise we could hear from other guest rooms. For the price you should not be hearing people above you walking around let alone cough! And the doors being opened to the doors around us were terribly loud to us. The quality of construction materials on the surface appear very nice but, being a carpenter, I can tell that the attention to noise reduction is not there. I would not stay there again because of these issues and I'd say the room was worth about $140 tops, not $180.

  • Stayed April 2012, travelled with family
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Helpful?
4 Thank mariatafoni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 April 2012

I loved this lodge! Normally we book a cabin when we go to Gatlinburg, but we decided to try a hotel this time. I did not regret it one bit! The lodge was beautiful, the rooms were nice and spacious. I would recommend requesting a room on a higher floor though so that you can have the incredible views that those rooms will provide. We only ate at the restaurant for breakfast, but it was great! The food was delicious and the views from the porch where we sat were a wonderful start to our morning. The staff was great and helpful. The hotel felt secluded, but it was still not far at all from everything else. The lodge was also was less than a 10 minute drive from downtown gatlinburg and the entrance to the national park. I loved this lodge and would definitely stay again!

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
Thank evan103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this review, 3 April 2012
Dear evan103,
Thank you for sharing about your great weekend at The Lodge at Buckberry Creek! Our lodge is definitely secluded, one would never know all the hustle and bustle of Gatlinburg is just a short ride down the mountain. We look forward to your next visit!
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Huntsville, Alabama, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 March 2012

The room was nice and clean, albeit a little small for a suite. The hike to the pavilion is worth it, but it would have been nice to have some refreshments there. The pavilion is very nice, hopefully more utilized at other times of the season.
The staff is very friendly. The only real negative has been referred to in another review as "bait and switch" continental breakfast. This is exactly the way we felt. My family just wanted to grab a quick danish and coffee or juice. Instead, you must sit at a table and be served from a very small selection by a server. The whole idea of the continental breakfast is simple and quick, self-service. My family had no desire to dine-in for breakfast, therefore we just skip this experience and stopped in town.

This was annoying, but this is a very nice place and will be even nicer with the plans for expansion they have in the future.

Room Tip: bring your own supplies for breakfast, unless you want a more formal breakfast. at least once, hike...
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  • Stayed March 2012, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Cal T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this review, 2 April 2012
Dear Cal T,
Thank you for your feedback regarding your recent stay at The Lodge at Buckberry Creek. We are so happy you got a chance to hike down to our Creekside Pavilion – next time let us pack you a boxed lunch with a cold drink to enjoy. We appreciate your concerns regarding the continental breakfast as this helps to ensure we are providing consistent top-notch service to every guest. Keep us in mind for your next trip to The Great Smoky Mountains!
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Atlanta, Georgia
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 March 2012

rooms where very nice but many short cuts and very short staffed. It appeared to be only 2 desk clerks with one working in the morning and one in the evening. They seemed over whelmed from phone calls each time we seen them. The breakfast was NO continental breakfast, it was a "bait and switch". The "continental" is only a few cold items but for $12 a person you can order off a menu. Was expecting a true 5 star but its a place that needs more employes and to not cut corners to save money while charging a 5 star price. For less money we could have rented a beautiful cabin with 3 bed rooms two baths, full kitchen and TV's in every room while getting an amazing view of the mountains.

Room Tip: Rent a cabin and get much much more for the same price.
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  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
10 Thank jsmith955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this review, 2 April 2012
Dear jsmith955,
Thank you for your feedback regarding your recent stay at The Lodge at Buckberry Creek. We are happy to hear that you were pleased with your room during your visit. Although we love being busy with reservation calls at the front desk, it is not our intent to appear too busy for our guests. Recently we have added to our front desk staff to help as we come into a busier season. Please accept our apologies regarding the continental breakfast; however we do offer a plated continental which includes fresh fruit, yogurt, scone & pastry. Cereal, granola, milk, coffee, and tea are conveniently set up for self service. All hot breakfast is available a la cart and varies in price. We hope to welcome you back again in the future when you travel back to Gatlinburg.
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Nashville, Tennessee
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 March 2012

I can't say enough wonderful things about our stay! The dining experience was lovely, the food was extraordinary! We asked for the lodge room and we were upgraded to a gallery suite because they made a mistake on our reservation. So to say the least, we were overwhelmed with their generosity. I had an in room massage too by Amanda Combs. I highly recommend this relaxing feature to a weekend. Her partner Zack, who helped Amanda set up the room, even left me with bath salts and essential oils (at no added cost) for my bath in our soaking tub!! The pavilion at the bottom of the hill is a highlight of this property. My husband and I spent hours on the creek, had several glasses of wine, built a fire, and listened to music. When we were ready to go back, we just called from the phone in the pavilion and a cadillac four wheeler came to take us back to our room!!! I recommend The Buckberry Lodge if you want extraordinary service, extravagant care and attention and nourishing wonderfully prepared meals!! If you don't, please go somewhere else!!

Room Tip: ask for top floor rooms. bottom floor rooms hear the noise above.
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  • Stayed March 2012, travelled as a couple
    • Value
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Helpful?
4 Thank carlene r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this review, 2 April 2012
Dear carlene r,
Wow! Thanks for the fantastic review! It sounds like you and your husband truly enjoyed a relaxing and enjoyable weekend with us. We are happy to hear you took advantage of amenities offered here at Buckberry, such as the in-room massage and transportation from the Creekside Pavilion in our mountain limo. We look forward to welcoming you back next time!
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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 March 2012

Amazing views of the smoky mountains from the porch and from the bedroom. Very comfortable, clean and cozy rooms. Friendly and helpful staff. I have no complaints. I would recommend this hotel to anyone. It's well worth it!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aritchie105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BBL37738, Manager at The Lodge at Buckberry Creek, responded to this review, 26 March 2012
Dear aritchie105,
Thank you for your review! We love being able to offer a view from each of our uniquely decorated suites. There is truly nothing better than sitting by your in-room fireplace and gazing out at The Great Smoky Mountains. Our "friendly and helpful" staff is awaiting your return to make your next stay just as cozy and comfortable as the last!
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Additional Information about The Lodge at Buckberry Creek

Property: The Lodge at Buckberry Creek
Address: 961 Campbell Lead Road, Gatlinburg, TN 37738-4326
Region: United States > Tennessee > Sevier County > Gatlinburg
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Romantic Hotel in Gatlinburg
#2 Family Hotel in Gatlinburg
#3 Business Hotel in Gatlinburg
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Lodge at Buckberry Creek 4*
Number of rooms: 44
Official Description (provided by the hotel):
This place is temporarily closed due to wildfire. No re-open date yet. Visiting our rustically elegant lodge is like stepping back in time, yet with all the modern amenities. Pristine Smoky Mountain views are the focal point of most our 44 luxurious individually appointed suites. Each suite offers a fireplace, balcony, cable TV and DVD, queen sleeper sofa, full kitchen, and large bathroom with a whirlpool soaking tub. While staying at our mountain retreat you could easily spend your days enjoying our walking trails, napping in the hammock by Buckberry Creek and enjoying the delicious fare of our restaurant - and never need venture beyond our driveway. And if you are looking to explore our incredible natural surroundings - hiking, fishing, skiing, fine arts and crafts and scenic drives are just minutes away. We'll even pack you a lunch...If you are staying with us on business or just want to let others know about our Great Camp of the Smokies, we provide free WiFi throughout the lodge. The Lodge at Buckberry Creek offers an unrivaled experience in the Smokies! Winter. Spring. Summer. Fall. ... more   less 
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Also Known As:
The Lodge At Buckberry Creek Hotel Gatlinburg
Hotel At Buckberry Creek
At Buckberry Creek Gatlinburg
Lodge Buckberry Creek

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