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“THIRD GRADE PLACE ;HELLISH EXPERIENCE, DONT WASTE YOUR MONEY !!!!!!!!!!!!!!!!!!!!”
Review of Heritage Villas

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Heritage Villas
Reviewed 2 April 2011

If you want to throw your money , down the drain , feel frustrated, cheated and humiliated this is the place to go.The owner is some ... Anand he is VERY RUDE , INSENSITIVE AND ATTITUDE AS IF HE IS GOD . He does not know how to behave In service industry . Employee are copy of Owner.
Rooms have faulty electrical fittings , main door lock does not work , bathroom latch broken . Room does not even have place to hang cloth ,Keep bags etc. TV set and reception is third grade .It takes minimum one and a half hours to serve dinner after order. What kind of dinner in between dinner you do notGet extra roti , Brake fast we ordered prantha’s but no curd. Half of the items in menu are not available .
We paid Rs 3600 for one tea, dinner and breakfast for 4 adult and 2 children . They have a recreation room where nothing works everything is damaged . This place is total NO , NO . Don’t every think of coming here .

  • Stayed: March 2011, travelled with family
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Thank vvkvoice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 34 of 41 reviews

Reviewed 27 October 2010

I just thnk the wekend in lonavala i serach from the net i did nont got that i was thing so i m just one one them that heritage villa ..
Its just amzing and so not just my drem but near about it it is so ggo experiance.
I like there location that situate the its very good place and silent place nobady asking no croud nothing experiance just came in small village

  • Stayed: March 2010
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2  Thank Prashpal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2010

amazing is not the word for these countryside cottages .fabulous experiance and an absolutely fantastic experiance these villas are like another blessing iog god i visited this place three times now but am wanting to visit again believe me the rooms are cute and balcony outside shows us a view of the karla cave mountains fresh dew every morning and chill in the night the owners also provide barbeque on requests please visit and have the time of your life.....

  • Stayed: October 2010, travelled with friends
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2  Thank ssuhas44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2010

Do not be fooled by the sweet talking hosts over the phone. Once you reach the villa there is absolutely NO SIGHT of them and the helpers (only 2 of them) run the place. There wasn't even a reception room!!! The rooms were smelling awful, very musty and looked & smelled like they were never aired ever. When we asked for a change of bedsheets we were told that they just changed it in the morning. Clearly not the case and we literally had to hide our faces in our tee shirts and sleep due to the awful musty smelling blanket & sheets. The villa is also quite run down and looks like it has never been cleaned thanks to the cobwebs and a film of dust on everything, exposed electric wires, non functional geysers etc. To add to our misery we paid for an AC room (forced to take it as they claimed houseful - clearly not as we realised later there were 4 cottages free) and the AC and geyser was not working apparently due to load shedding. Conveniently it came on only at night when folks don't use the AC as it is cold anyway. The height was the food was priced at 25 rs for two slices of bread with almost non existent butter and a chicken curry at Rs 260?-. HA!!! The biryani is nothing but plain BOILED RICE mixed with something that looked like turmeric chicken curry... Absolutely Disgusting!
I would recommend this place only for the view but my advice is that even the view won't make up for the lack of everything else. Owners if you are reading this - it's high time you take a lesson on customer service and cleanliness. People like us toil hard to make money and we don't want to waste it on some place that does not even provide basic clean sheets and food.

  • Stayed: October 2010, travelled as a couple
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3  Thank Rebellion1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2010

This villa has the smallest rooms i have ever seen and was smelling aweful.they dont even change the sheets...i just couldnt bear it..had to leave within 20 mins of check in...and forget about getting any refunds...and as for the rate they charged me 3000/-,when i called in for enquiry i was told there are no rooms and if someone cancels u might get one...guess what when i made the payment online and reached over there,there was no one...believe me guys these ppl just cheat you and nothing else...from my side its a strict noooooo...unless untill u got loads of money and will be happy to spend it on a shi**y place like this.

  • Stayed: July 2010, travelled as a couple
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3  Thank nikhil131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2010

I seen heritage villa,one of worst hotel i ever seen in my life...they hav room but not up to the mark.its not worth to pay for those room and facility we get.they just make money...room service is so bad and they dont hav quality of food.as it is so far from express high way u dont hav any option to go any where to hav food.so u dont hav option to hav such food ....i wil never suggest this hotel to my friends.as its not worth for me for wht i paid there
nature view is excellent ,that is only positive point .....so its was an average weekend of thos month at heritage villa
cheeers everybody

  • Stayed: July 2010, travelled as a couple
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1  Thank jay304554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2010

Heritage Villa had so many reviews that I read before i went. Some were good and some not so. I think that the owners Bunty and Alka are totallyu misinterpreted and are really very approacable. The rooms were clean with very helpful staff. I ADORED the location which is at the foothils of beautiful mountains. The site is near Karla caves and Pavana Dam is another adventure with speed boating.
There is a little swimming pool with 2 well maintained hammocks at the resort. One can chill with a pint of beer and have a blast. The setting is very rustic and gives a fabulous view in the night. very peaceful.
The food though is very expensive and of good quality. If the breakfast is offered free the its only Poha which seems a tad less for the rates per night that we gave.
But I really recommend this resort for a 2-3 night stay with familes. Lonavala is near by if you want the hustle bustle of town. But if one is going to rejuvenate ones tired body and soul then HERITAGE Villas is the place for you.
I will certainly go back

  • Stayed: May 2010, travelled with family
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2  Thank BTT01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Heritage Villas

Address: Plot No 102 | Karla, Lonavala 410401, India
Region: India > Maharashtra > Pune District > Lonavala
Hotel Style:
Ranked #39 of 96 Speciality Lodging in Lonavala
Price Range: $76 - $135 (Based on Average Rates for a Standard Room)
Number of rooms: 8
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