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“Great Resort Just don't deal with Linda the concierge!”
Review of Highland Resort

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Highland Resort
Ranked #34 of 67 Hotels in Lonavala
Archbold, Ohio
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Resort Just don't deal with Linda the concierge!”
Reviewed 21 October 2011

Nice facilites. Very clean and comfortable and they thought of a cook when they supplied the kitchen. Adult spa stays open til late, I believe midnight, which is nice. The only problem we had was with the concierge, Linda, who prides herself with being there from the "begining", which is only under a few years. If they are smart they will get rid of her. She cannot be trusted. She told us we could not do a trip on our own with our 4 wheel drive so we purchased an expensive trip from her. It was over $200/person. We found out later that anyone can drive down that road for a mere $17/person! She gave us a reciept for $189 and took our Visa to be charged. Later into the trip we had to sign for $209 which we had been charged! To make matters worse neither the resort manager or sales manager did anything about it. So just do not trust them. Buy your trips somewhere else.

  • Stayed October 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Denandkate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Additional Information about Highland Resort

Property: Highland Resort
Address: Mumbai-Pune Road | Opposite Kumar Resort, Gawaliwada, Lonavala 410401, India
Region: India > Maharashtra > Pune District > Lonavala
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #34 of 67 Hotels in Lonavala
Price Range (Based on Average Rates): $
Number of rooms: 40
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