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All reviews gong restaurant bedroom villa three bedroom villa breakfast international fare open air bathrooms are free cookies daylight hours private pool great architecture super tasty the usual amenities eating spots cooking class coffee machine on site restaurant mini fridge
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Reviewed October 29, 2014

Very friendly staffs and utmost courteous services. The villas were huge and new, coupled with very understanding staffs which accommodated to all of my requests. All in all it was a perfect staycation for me and my friends. Thank you

Date of stay: October 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank angwh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Santai, responded to this reviewResponded October 31, 2014

Dear angwh87,

Thank you for taking your time to share your valuable experience with us.

Delighted to know you enjoyed ‘a “Total luxury in privacy” in our newly opened resort. It is always our intent for our guests to feel special and well cared for, and your comments will be shared with our team for further review and improvement. I look forward to welcoming you back again for another relaxing and enjoyable stay.

We look forward to welcoming your family back soon for another fun and rejuvenating stay.

We wish you great travels wherever you go and have a great day. Sunny greetings from Bali!


Lisa Hariandja
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 27, 2014

Amazing villa. We stayed at the 3 bedroom villa, the private pool it's very big, 18m. The Santai Umalas is a new villa and well kept. The room is huge and spacious. We love the outdoor shower and bathtub.food price in the hotel is reasonable and nice. The staff there is very helpful, friendly and caring. Everyday we have the complimentary cookies and my girl love it so much.

Room tip: 3 bedroom billa own a very big private pool.
Date of stay: October 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel
Thank 126Rachel126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Santai, responded to this reviewResponded October 30, 2014

Dear 126Rachel126,

Thank you for choosing The Santai on your recent Bali vacation. We are pleased to hear your kind words of appreciation for the villa facilities, our team and their service delivery. I will certainly share it with the team especially to our Housekeeping and FB Team for the cookies and culinary feedback as they will be delighted to have enhanced your stay.

We sincerely look forward to the pleasure of welcoming you back again at the resort for another memorable and relaxing experience.

We wish you great travels wherever you go and have a great day. Sunny greetings from Bali!

Lisa Hariandja
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 13, 2014

We stayed at The Santai in September (number 7) a two bedroom villa as part of our honeymoon trip to Bali. Wow just wow. The hospitality of the staff was amazing they couldn't do any more for us. They advised us on restaurants that we may not have chosen but were so glad we did. They offer a free shuttle service but as there was only one other guest they allowed us to use this service on an ad hoc basis. They were just so friendly and helpful and made the last part of our honeymoon an absolute delight.
Everything is extremely clean and it has a lovely quiet vibe. It is around 15-20 mins in a taxi from Seminyak but at only £2.50 it is worth it for the peace and quiet and privacy. The pool area with bean bags and loungers was delightful. I would highly recommend these villas for every type of group.

Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank RachelR1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, Manager at The Santai, responded to this reviewResponded October 15, 2014

Hello RachelR1982,

Thank you very much for staying with us at The Santai and writing a review as well as share it to the Trip Advisor community here. I am delighted to hear that you had an amazing honeymoon trip and found the time to enjoy our bean bag and loungers.

Truly pleased to read that you enjoyed every aspect of your stay from the service, pool villa, restaurants and its facilities to the shuttle service. I will pass your kind comments back to our entire team; they will be delighted to hear that they assisted in making your honeymoon a memorable one.

I hope that your future travel plans include a visit to Bali and we are all looking forward to welcoming you back to The Santai for a longer stay. Don’t hesitate to contact me directly at lisa.hariandja@thesantai.com for your next Bali Trip.

We wish you great travels wherever you go and have a great day. Sunny greetings from Bali!

Lisa Hariandja
Resort Manager

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Reviewed October 4, 2014

My wife, baby and i, along with two friends were completely blown away by the villas and service of The Santai. The villas are stunning and immaculately maintained. Decor wise expect to find clean modern lines accented with a warm touches of wood with a large swimming pool to boot. The surrounding vicinity, though not too far from the action, is quiet and peaceful.

Of the 12 years we've visited Bali, this is the most beautiful place that we've stayed in. It made it even more special that the staff were impeccable with their service and is a true testament to balinese hospitality.

Date of stay: October 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank kutacrusader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Santai, responded to this reviewResponded October 8, 2014

Dear Jay_S78,

Thank you very much for your beautiful Trip Advisor review.

“The best in 12 years of visiting Bali”, what a beautiful way to describe your stay with us. I am very happy to read that our resort and team service have left a positive impression with you and that you enjoyed your time here with us.

We have conveyed your positive impression of our team. The team here is the greatest asset of our company as they consistently deliver The Santai Service Concept to our valued guest like you.

We truly hope to welcome you back soon again to Bali and to The Santai. Don’t hesitate to contact me directly at lisa.hariandja@thesantai.com for your next Bali Trip.

We wish you great travels wherever you go and have a great day. Sunny greetings from Bali!

Lisa Hariandja
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 1, 2014

Stayed with my wife and the 2 boys here for 4 nights in 3bedroom-villa and we had a wonderful time. Pool and rooms are marvellous! Although its not on the beach you have several options by going to Seminyak or in-places like the Potato-Head-Beachclub. Just be aware that driving in this area takes time due to the traffic.
Super friendly staff, no exception.
Food was good too, a bit of a wider variety would be great.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Frank285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lisa H, General Manager at The Santai, responded to this reviewResponded October 2, 2014

Dear Frank285,

Thank you for visiting us from Munich. We appreciate you took the time and effort to share your impressions about your recent stay with us.

"Gorgeous" is an outstanding heading and we thank you for the wonderful sentiment. We do try our hardest to ensure our guests get the best possible experience but perfect we are not however it's not from a lack of trying. It is the little things that make a difference. About your points on our F&B selection, we take note and has been communicated with the team. They are happy to hear your feedback and thrilled to create more extensive delectable selection.

In closing, again thank you and allow us to have another chance in welcome you back to our resort for your next visit to Bali. Don’t hesitate to contact me directly at lisa.hariandja@thesantai.com for your next Bali Trip.


Sunny greetings from Bali & a happy weekend !

Lisa Hariandja
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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