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“We won't be back”

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Pullman Bali Legian Beach
Ranked #11 of 88 Hotels in Legian
Reviewed 15 July 2011

Opp beach but hard to get in n out due heavy traffic in narrow road of busy Kuta. You will be woken up at 2.00 a.m by loud thumping music from the disco. Othrwise good hotel for 1st.timers and for those who love staying put after check in.

Room Tip: Ask for as far away from the disco and street as possible.
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  • Stayed: July 2011, travelled as a couple
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2  Thank billyrocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E_c0mmerce, E-commerce at Pullman Bali Legian Beach, responded to this reviewResponded 20 July 2011

Dear Billyrocky,

Thank you for taking the time to provide the valuable fedback about your recent stay at The Pullman Bali Legian Nirwana. It is indeed very disappointing to learn about the problems you encountered and I would like to take this opportunity to convey my sincere apologies for such experience. I would love the chance to speak with you about the issue and would appreciate if you could contact me at your convenience via h6556-sl3@accor.com

Best regards,
Fenny Wendling

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3,545 - 3,551 of 4,173 reviews

Reviewed 15 July 2011

  • Stayed: July 2011, travelled with friends
    • Value
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Thank jeno462
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
E_c0mmerce, E-commerce at Pullman Bali Legian Beach, responded to this reviewResponded 18 July 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 15 July 2011

  • Stayed: July 2011, travelled with family
    • Value
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Thank Niceisland
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Accor traveller
Jakarta
11
Reviewed 13 July 2011

  • Stayed: July 2011, travelled with family
    • Value
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1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 9 July 2011

First of all this is NOT a five Star hotel. This despite the charming and attentive staff. The main problems can be blamed on shoddy build quality, and Accor should put this right or down grade the hotel and charge less. At present it is overpriced and of very mixed quality. It compares unfavourably with the Pullman BKK.
The PROS:
A good location if you want to be in Kuta; not too busy.
Pools are relaxing and sunsets spectacular.
Generally clean
The CONS:
The room walls are very thin and you will be treated to listening to the TV and conversations from next door.
The room doors slam shut with such force you are reminded of living in a prison corridor. This noise is compounded by the spartan nature of the corridors, thus sound carries alarmingly at all hours of the day and night.
The 'free' room wifi does not exist (problems with connections according to the staff).
The Ocean View rooms have a good view of the beach but this is across a noisy and busy road making the decks unusable. Moreover, the poor sound proofing means the 24 hour traffic will disturb your sleep (save your money and stay in a garden view if you must stay here).
Insufficient shade at the roof top pool. For some reason they only bought three umbrellas.


Overall, I would not recommend here. If you want Five Star hotels go to Nusa Dua. This hotel needs to go back to the drawing board. However, most of the guests seem to be one night tourists on a package, so I guess the management can get away with the faults. For the tourist with a choice STAY ELSEWHERE.

Stayed: July 2011, travelled as a couple
3  Thank Richmondbois
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E_c0mmerce, E-commerce at Pullman Bali Legian Beach, responded to this reviewResponded 18 July 2011

Dear Richmondbois,

Thank you very much for your comments regarding your recent stay.

We are grateful for your time to bring them to our attention, you can be sure all your comments will be addressed. That fact notwithstanding, please accept our most sincere apologies for any inconvenience; we trust this one experience does not diminish your favorable regard of Pullman and will give us an opportunity to better serve you in the future.

Best regards,
Fenny Wendling
E-commerce
Pullman Bali Legian Nirwana

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Reviewed 7 July 2011

Arrived late at night and only one person on check-in so it took a while,finally got to our room,it was fantastic,on the 5th loor overlooking the Legian Beach,heard comments about noisy nightclub downstairs we never heard a thing and the next day went looking for the night club and could'nt even find it, some people just are out to make trouble with stupid comments. Room was large with a huge bathroom seperate shower and a huge bath,only complaint was n\loose noisy floorboards outside bathroom door,needs attaention. The pool was on 3rd floor with an infinaty edge so you could over he beach for a perfect sunset. my wife used the Spa and loved it said it was the best she has been in. Breakfast had a uge variety of excellent food with great service. The Hotel is in probably the best positio in Legian and we will definately stay again on our next trip to the Isle of Smiles

  • Stayed: June 2011, travelled as a couple
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4  Thank jwb_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Jakarta
11
Reviewed 7 July 2011

Very nice and luxurious hotel, an excellent spot to view the sunset from the 3rd floor pool. As for the location, at the peak season, traffic will be a disadvantage to get to the hotel. I also enjoy the food quality at the hotel coffee shop.

  • Stayed: July 2011, travelled with family
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1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E_c0mmerce, E-commerce at Pullman Bali Legian Beach, responded to this reviewResponded 18 July 2011

Dear guest and Jwb_11,

We are very happy to learn you enjoyed your recent stay with us; it is always nice to know our services were up to your satisfaction.

All of us look forward to the opportunity to welcoming you back in the not too distant future.


Best regards,
Fenny Wendling
E-commerce
Pullman Bali Legian Nirwana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pullman Bali Legian Beach

Address: Jl. Melasti 1, Legian 80361, Indonesia (Formerly Pullman Bali Legian Nirwana)
Phone Number:
Region: Indonesia > Bali > Kuta District > Legian
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Romantic Hotel in Legian
#7 Family Hotel in Legian
#7 Business Hotel in Legian
#8 On the Beach Hotel in Legian
#9 Spa Hotel in Legian
#10 Luxury Hotel in Legian
Price Range: $126 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pullman Bali Legian Beach 5*
Number of rooms: 353
Official Description (provided by the hotel):
The most popular beachfront in Bali welcomes a prestigious new addition. Set in tranquil surroundings opposite the famous Legian Beach. Pullman Bali Legian Beach is the newest 5-star hotel in Kuta. Close to the airport, this hotel offers easy access to restaurants, shopping and nightlife. Its 353 impeccable rooms and suites feature modern design inspired by the frangipani tree, and Pullman Bali Legian Beach boast superior leisure facilities for a truly sophisticated resort experience. ... more   less 
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Also Known As:
Pullman Bali Legian Nirwana Hotel Legian
Pullman Bali Legian Beach

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