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Reviews (219)
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Reviewed April 3, 2018 via mobile

The first time come to bali. I try to stay at one of hotel arround legian area. I am very happy with my family stay in Siesta Legian Hotel.
Customer service very nice especially Helda and all of staff friendly.
Fast check in and fast respon especially request make up room...

If we come to bali we will back in Siesta Legian Hotel.

Stayed: March 2018, travelled with family
Thank Novitessa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaLegianHotel, Manager at Siesta Legian Hotel, responded to this reviewResponded April 5, 2018

OLA...Novitessa,

It’s a blissful day at Siesta Legian Hotel…

Thank you very much for taking your time to share your memorable experience and giving us the opportunity to deliver the service and quality you expect and deserve from your arrival till departure date at Siesta Legian Hotel.

On behalf management and Siestar Legian team, we are extremely delighted to learn that you had an enjoyable stay with us and love our service and facilities. I have shared your kind expressions especially to Helda and with the entire our lovely team whom makes this possible as I know they would be very happy to know that their hard work and services enable our guests to have memorable experiences.

Once again, thank your for taking the time to share your experience with us by providing feedback on tripAdvisor. Please kindly stay in touch with us and let us know if you have planning to visit Bali in the future, by reach us directly at + 62 361 758306 or email us at info@siestalegianhotel.com for further assistance to offer our best room rate if you are willing to book room directly. We are looking forward to welcoming you back in near future at Siesta Legian Hotel.

Kind regards,

IGede Ariawan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 1, 2018 via mobile

We arrived at this hotel at about 11pm, straight from the airport.

We then spent close to an hour arguing with the utterly incompetent staff at reception who couldn’t find our booking.

We showed them booking confirmations, reference numbers, receipts of payment, credit card records showing payment had been made in full and they FINALLY found our room.

No apology was offered for the utterly shocking service we received.

We were refused the ability to speak to any form of Manager who we were told had finished for the day and the only option we were given was to go stay somewhere else and then return the next day to speak to a Manager about a possible refund, hence why we stayed and argued for an hour!!!

The room was old, rundown, the sheets were damp. The room smelt musty and the bath towels were grey (when they were supposed to be white).

Breakfast was bad, with very limited selection and lots of trays were empty with no food in them.

The pool is literally in the middle of the restaurant and is really awkward swimming when people are eating at tables around you.

We only stayed here one night as it was meant for a late night layover only and thank goodness for that!

Never ever again!
What an awful ordeal and appalling customer service.

Stayed: February 2018, travelled with friends
Thank fluceb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaLegianHotel, Manager at Siesta Legian Hotel, responded to this reviewResponded April 9, 2018

OLA...Fluceb,

It’s a blissful day at Siesta Legian Hotel…

First of all I would like to take this opportunity to apologise for the unpleasant experience you had during your stay at Siesta Legian Hotel. I'm very sorry for the inconvenience you experienced, appropriate steps have been taken and have address your concerns regarding to staff attitude and breakfast.

By this opportunity also, I would like to thank you very much for bringing this situation to my attention. Our success depends on the satisfaction of guests just like you.

I would like to invite you to come back, please in touch through email: manager@siestalegianhotel.com and I will more than happy to make the arrangement for you personally.

Kind regards,

IGede Ariawan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2018 via mobile

Very good hotel at this rate in kuta region....u can prefer this over others hotel because this is at very affordable rate and all the facilities provided are very best at this rate..... thankyou for read

Stayed: December 2017, travelled as a couple
Thank Aalok S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaLegianHotel, Manager at Siesta Legian Hotel, responded to this reviewResponded March 25, 2018

OLA...Aalok S,

It’s a blissful day at Siesta Legian Hotel…

First of all we would like to thank you for taking the time to advice of your recent stay at Siesta Legian Hotel.

On behalf of the management and Siesta Legian team really appreciated you positive review. Really your comment is valuable as a guidance for others travelers to choose the right hotel at Legian area. Also I have shared your kind expressions with the entire our lovely team whom makes this possible as I know they would be very happy to know that their hard work and services enable our guests to have memorable experiences.

Again, thank you for your valued comment and please kindly stay in touch with us for your next stay in Bali, by reach us directly at + 62 361 758306 or email us at info@siestalegianhotel.com for further assistance to offer our best room rate if you are willing to book room directly. We are looking forward to welcoming you back in near future at Siesta Legian Hotel.

Kind regards,

IGede Ariawan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 16, 2018

I have been stayed here twice. Very decent room, best location just behind mercure hotel. easy access to closest entertainment in that area. Good pool, and food here are better than I can found outside.

Room Tip: best price, best accomodation, best facility
  • Stayed: January 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank AchmadZ212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaLegianHotel, Manager at Siesta Legian Hotel, responded to this reviewResponded March 18, 2018

OLA...AchmadZ212,

It’s a blissful day at Siesta Legian Hotel…

Thank you very much for taking your time to share your memorable experience and giving us the opportunity to deliver the service and quality you expect and deserve from your arrival till departure date at Siesta Legian Hotel.

First of all,on behalf of management and Siestar Legian team, we would like to extend our sincere thanks for being our loyal customer and very much appreciate for your positive review. All the good points and inputs we will share with our team and really sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of product and also our services.

Again, thank you for your valued comment and please kindly stay in touch with us for your next stay in Bali, by reach us directly at + 62 361 758306 or email us at info@siestalegianhotel.com for further assistance to offer our best room rate if you are willing to book room directly. We are looking forward to welcoming you back in near future at Siesta Legian Hotel.

Kind regards,

IGede Ariawan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 4, 2018

Room is pretty big and clean, we had connection room so it's good for family of 4. good location, close to beach, but if you stay around new year, the street around hotel will be close, it's difficult to get taxi or any transport especially if you go to the airport with luggage, so it's really inconvenient, although hotel can help you to book taxi, but it's not guarantee it will be available. Breakfast is good, but if you late, no more left, even water/juice. Make sure you got your breakfast ticket a the staff can be pretty rude to ask. we stayed for 2 weeks, so the front staff didn't bother to give us 14 days ticket x 4 people, but at least there's communication between front staff and breakfast staff as it's pretty embarassing to argue just for breakfast when you actually did eligible for that but front staff didn't give you tickets.

Stayed: December 2017
Thank laurentia2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SiestaLegianHotel, Manager at Siesta Legian Hotel, responded to this reviewResponded March 7, 2018

OLA....Laurentia2017,

It’s a blissful day at Siesta Legian Hotel…

It was great to have you stay with us and we are delighted that you enjoyed and have a great stay with us.
Thank you so much for such a lovely review and constructive feedback. All the good points and inputs we will share with our team and really sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of product and also our services.

Once again, thank your for taking the time to share your experience with us by providing feedback on tripAdvisor. Please kindly stay in touch with us and let us know if you have planning to visit Bali in the future, by reach us directly at + 62 361 758306 or email us at info@siestalegianhotel.com for further assistance to offer our best room rate if you are willing to book room directly. We are looking forward to welcoming you back in near future at Siesta Legian Hotel.

Kind regards,

IGede Ariawan
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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