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Reviews (1,366)
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Reviewed May 10, 2018

The resort provides a very good base for relaxing holidays close to the sea. Swimming (at low tide!) is even possible and snorkling at close reefs is just sensational.
The fact that there is no village and other attraction nearby is probably the reason why all of the staff at every oportunity try to sell the various (certainly nice but a bit costly as well) excursions the concierge team organizes. We felt a bit like milking cows...

Room Tip: We were a bit surprised that twice the room was only made up really late in the afternoon (or just before dinner even).
  • Stayed: April 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Adrian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi A, Manager at Alila Manggis, responded to this reviewResponded May 13, 2018

Dear Adrian W,

We really appreciate how you shared your personal experience at Alila Manggis.

We love reading that you enjoyed a really relaxing holiday by the sea and that you liked snorkeling in Blue Lagoon. I would like to apologize if the team was overwhelming with the communicating what we offer. Most of our guests come to Alila Manggis to experience the extraordinary variety of top crafted experiences that we have created and that we are known for, hence, with new guests we want to make sure we communicate all the exceptional possibilities of discovering all what the adventurous East Bali has to offer.

With regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 6, 2018 via mobile

Dear Alila, our names are Nic and James and we are currently in our villa writing this review. After a hectic year since our last holiday we were so looking forward to coming back to Bali for our 4th visit. We were up to trying new places and new experiences. We chose Alila Manggis via a suggested Luxury Escapes post. We are so glad we did. We’ve stayed in many places in Bali and overseas. Your quaint environment and amenities are superb, especially for those seeking true serenity and peace from daily life.

We arrived shattered from work, lack of sleep and a 13 hour travel session. All we needed was our villa, a shower, food and bed with the idea of a massage the next day and you delivered. You offered us travel experiences but we were too tired to take you up on them on this trip. After we leave here tomorrow morning - we go see family and friends in Nusa Dua.

Sitting in our villa we noticed another Luxury Escapes post suggestion and promptly booked and paid for the upgraded VIP package for 5 nights.

We will be seeing you again, in a few months time when we next feel the need for warm weather, beautifully appointed grounds, delightful villas and amazing people and staff. This time we will be taking you up on those adventures we simply didn’t have the energy for on our first 3 night stay.

Warm and sincerest regards,

Nicolaj and James Barrett.

Stayed: May 2018, travelled as a couple
1  Thank nixibonbon81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi A, Manager at Alila Manggis, responded to this reviewResponded May 13, 2018

Dear Nic and James,

Thanks from the heart for you paradisiac review.

We truly enjoy reading your lovely words and that you enjoyed so much the peace, the serenity, the massages, and the overall energising experience of Alila Manggis.

We will love to welcome you back soon for a real spa pampering experience,

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Reviewed May 1, 2018

F&B Staff and Food & Beverage all over very well, friendly and delicouse
Reception Staff could be more service-oriented and more friendly
Rooms are not very clean (old cobwebs during our whole stay on the ceiling, in the corners, on the floor)
all in all ok, the facility is quiet and sympathetic

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Traveler80336
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi A, General Manager at Alila Manggis, responded to this reviewResponded May 2, 2018

Dear Traveler80336,

We appreciate that you took the time to share your personal perception on Alila Manggis.

Thanks for recognizing our culinary team and food creations. We take very well note on your experience with the reception staff and the cleanliness in the room. This is definitely, a very rare experience for our guests and not up to our Alila famous service levels. We have shared your feedback with our team to take actions and improvements.

With thanks,

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Reviewed May 1, 2018

The food, service and ambience at the Alila Manggis are outstanding. I didn't want to leave :) It is entirely possible to just rest and relax at the resort without doing anything else. The massages by the sea are deeply relaxing. The food, from breakfast to dinner, exquisite. And the free tea from 3pm to 5pm a real delight.

We especially appreciated the incredible planning that the chief concierge Hatmawan did for us to ensure that we enjoyed Balinese life. He organised for us to be brought to three different temples, each one stunning in its historicity and experience. And he ensured that our every wish was taken care of. When we checked out, we were sent off by a row of staff that made us feel very special and appreciated.

  • Stayed: April 2018, travelled with friends
    • Value
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Review collected in partnership with this hotel
Thank jasurin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi A, General Manager at Alila Manggis, responded to this reviewResponded May 2, 2018

Dear jasurin,

Thanks from the heart for you delightful words.

We really love reading how much you enjoyed the service, the food, the relaxation, the massages, the ocean sounds, and all and all...

Thanks for recognizing one of our Legends, Hatmawan, his knowledge and experience has created some of the best crafted experiences in Bali.

We would love to welcome you back soon,

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Reviewed April 26, 2018

The whole hotel was wonderful. Great WiFi. The choice of a cafe type meal in the bar by the sea; or a lovely full menu meal in the restaurant. The friendliness of the staff. The swimming pool was huge, which we loved. The ocean in the area of the Alila was much cleaner than in many of the other tourist areas. And Hatmawan, the Leisure Director organised things for us to do that made the trip above and beyond our expectations.

Room Tip: Both Deluxe on upper floor, or Superior on ground floor have good views. And the whole hotel is very quiet,
  • Stayed: April 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Otsale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jordi A, General Manager at Alila Manggis, responded to this reviewResponded April 26, 2018

Dear Otsale,

Thanks for your Must-Stay review.

We truly love your highlights on the Wifi connection, the meals at our new Ocean Bar and at SeaSalt restaurant, our team, and the grounds and ocean area. Thanks from the heart for recognizing a true Lenged, Hatmawan's knowledge and dedication to our guests experience is an inspiration for the entire team.

Looking forward to welcome you back in the future,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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