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“Good Location, Good Rest”

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Best Western Truman Inn
Ranked #6 of 18 Hotels in Independence
Reviewed 5 October 2017

Stayed here for one night for an event at Arrowhead Stadium. I also visited the Truman Library on the same visit. The hotel was reasonably close to both. The room was clean and comfortable. The only complaint I have about it was the wi-fi was kind of come and go. It could have been an isolated incident.

Room Tip: Personally, I don't like the ground floor.
See more room tips
  • Stayed: September 2017, travelled solo
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Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, sales at Best Western Truman Inn, responded to this reviewResponded 8 October 2017

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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26 - 32 of 525 reviews

Reviewed 4 October 2017

want to express my thanks and appreciation for the service and care I received at this Best Western Motel. I was on business trip in your area , and I wanted it to be perfect for my planed meetings with Sprint, I was personally assisted for printouts I needed for my meetings . Your staff did not disappoint me, even housekeeping was great too. Enjoyed the dinner next door to your motel which was on walking distance. I have decided to stay with you again on my next revisit in the area. Keep up good work and congratulate your entire staff and pass on my personal THANKS to each and every one.I

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Best Western
Thank Mahmud M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, sales at Best Western Truman Inn, responded to this reviewResponded 8 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2017

Truman Inn is just a few minutes from the KC Sports Complex (Kauffman, Arrowhead stadiums). The price is very reasonable for a clean and quiet room when visiting for baseball or football trips. Rooms are clean, functional. Hotel is quiet despite location next to I-70. Location is easy access off the highway, 20 min max drive to KC downtown.

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Best Western
Thank sharon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, sales at Best Western Truman Inn, responded to this reviewResponded 8 October 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 October 2017

Hair and bugs in the bathrooms, tv remote didn't work, floor outside the rooms was breaking apart.. If I hadn't prepaid without the ability to cancel and get a refund we wouldn't have stayed. Staff were sort of helpful but no action was taken to fix the issues we took to them.

Stayed: June 2017
Thank Tweet150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 3 October 2017

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2017

Clean modern rooms. Very good breakfast food.Hotel is a bit close to the highway so there is traffic noise, but not bad. Well lit and secure feeling for a motel. Only complaint is 2nd floor access is by stairs only.

  • Stayed: September 2017, travelled on business
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Review collected in partnership with Best Western
Thank jameswM6851XJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 September 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

We've been staying at this hotel every home game of the Kansas City Chiefs for the past 5 years. The staff is always friendly and the rooms are always nice. We've never had any trouble with anything in the room working. They're always clean and easy to get to. Parking is sometimes crowded but usually always find a space pretty close to our room.

  • Stayed: September 2017, travelled as a couple
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Review collected in partnership with Best Western
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 24 September 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2017

Obviously an older hotel but still needs TLC and overall cleaning outside! Room was clean and up to Best Western Standards, however. Leaves and dirt everywhere; overall not up to Best Western standards. Hard to find this hotel even with a GPS.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 307vickien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 19 September 2017

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Truman Inn

Address: 4048 South Lynn Court, Independence, MO 64055
Phone Number:
Region: United States > Missouri > Independence
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 18 Hotels in Independence
Price Range: C$100 - C$141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Truman Inn 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Welcome to the Best Western Truman Inn where the service is impeccable, the amenities top-notch and the accommodations are comfortable and affordable. This Missouri Best Western hotel offers guests convenient access to many area businesses, attractions, shopping and dining options in and around Independence. Guests staying at this Independence hotel will be treated to spacious guest rooms featuring cable satellite television, microwave, refrigerator and free high-speed Internet access. A complimentary continental breakfast is served every morning in the hotel's breakfast area. The Best Western Truman Inn is also equipped with an outdoor swimming pool for relaxing. The hospitable staff at the Best Western Truman Inn is ready to ensure a comfortable stay. Make a reservation today and save! ... more   less 
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Also Known As:
Best Western Truman Hotel Independence
Best Western Independence
Independence Best Western

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