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All reviews room was clean frozen custard bagels great place to stay pancake machine would stay here again hard boiled eggs fridge and microwave continental breakfast kc area front desk staff minute drive parking lot easy access convenient location kansas city staff was friendly
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Reviewed November 17, 2017

The overall look ok the hotel is ok. Bed is comfortable. Bathroom I waa not happy with at all. Peeling wallpaper and weird stains on the walls. They must have some kind of water conservancy showerhead which is fine but it means it has no water pressure and the shower sprayer is tiny. Because of this ai didn’t stay again but if that doesn’t bother you then this place is ok. Breakfast options are limited.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank businesstraveler391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, Sales at Best Western Truman Inn, responded to this reviewResponded November 22, 2017


Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 10, 2017

This hotel offers a good location for Independence, MO or eastern KC. Immediate access to Interstate, but still rooms are quiet. Many retail businesses nearby. Standard BW breakfast and fitness center. Outside of hotel is showing some age.

Date of stay: November 2017
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 428krid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, Sales at Best Western Truman Inn, responded to this reviewResponded November 14, 2017


Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 9, 2017 via mobile

Came to visit family and decided to get room for 2 nights. Very clean, very polite staff. Right off busy roads but still very quiet. Continental breakfast had good variety of breakfast foods. Convenient to restaurants and shopping.

Date of stay: November 2017
Trip type: Travelled with family
Thank loist777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, Sales at Best Western Truman Inn, responded to this reviewResponded November 14, 2017


Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2017

Very clean, great location, staff was incredible, great breakfast, Hotel is dated but very well taken care off, location just off highway in a good area with all kinds of shopping and custartd stand within easy walking range! Amazing value for your dollar

Date of stay: November 2017
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Rebecca Lynn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, Sales at Best Western Truman Inn, responded to this reviewResponded November 7, 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 5, 2017

The staff was very helpful, especially during the breakfast rush on Saturday morning. Great value in a convenient location just off the Interstate. The rooms were nice and it is in a very quiet location, even though it is close to the highway.

Date of stay: November 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Chandler J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taquenna M, Sales at Best Western Truman Inn, responded to this reviewResponded November 7, 2017

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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