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All reviews nice hotel business trip friendly hotel staff nice decoration nice swimming pool nice room recommend this hotel pastry breakfast menu nice breakfast extra bed pleasant stay many choices local food front office internet connection palembang city
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Reviewed December 21, 2017

we are on holiday trip in palembang and this hotel came as our base camp to enjoy this city for two days. never expected to get a five star treatment here but that was what we got! we requested for connecting rooms but since the hotel was full, we got side by side rooms, even it did not make our trips less fun.
the hotel is immaculate and clean. the staff is excellence from front desk to belido restaurant (anyway, great breakfast indeed) and also the security was so courteous.
Return? for sure we will...

Date of stay: December 2017
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank mrarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this reviewResponded January 6, 2018

mrarm, thank you for the time given to Review us, we are glad and happy to serve you better and we notice that you like it .. hope you are in very good health and see you again in Palembang

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Reviewed December 21, 2017 via mobile

Im staying for 2 nights for business trip and got all i need here. Breakfast arrangement were refreshing, the staff was very friendly. Most important is the wifi speed are fast and stabil. Location to airport were also benefits and many culinary spot to discover at night! Will be back for sure

Date of stay: November 2017
Trip type: Travelled on business
Thank 868rizkyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this reviewResponded January 6, 2018

Dear Mr Rizky D, Happy to know that you like our service while you were with us in Palembang, hope there will be another chance to meet you again on the Lobby and having Cappuccino.. see you in the very near future ..Take care .

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Reviewed December 18, 2017

Had a memorable pleasant experience during my 3-night stay last week! Breakfast was great and the service excellent. However, as I frequent the gym I feel that it could be better placed or the area redesigned. Given that adjacent spa entrance is extremely close to the gym, spa visitors and staff have to walk through the gym and may put themselves at risk when free-weights gym users are actively engaged.

Room tip: Higher floors have better views of the city..
Date of stay: December 2017
  • Trip type: Travelled with family
    • Location
    • Sleep Quality
    • Service
Thank CikguDul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this reviewResponded December 20, 2017

CikguDul, Thank you for the review , yes we will redesign the Gym venue and we expect to get the lay out from the Architect as soon as possible.

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Reviewed December 4, 2017 via mobile

Really recomanded hotel, hospitality is good, wifi connection good. Great ambient, good food and clean. Near mall PTC, near hospital. Aston have a good pool and bar for latte. Many kind of food for breakfast.

Date of stay: March 2017
Trip type: Travelled as a couple
3  Thank sabrinamuslihat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
muhaiminramza, General Manager at Aston Palembang Hotel & Conference Centre, responded to this reviewResponded December 9, 2017
Google Translation

Sabrina M, terimakasih atas review nya ... kami tunggu kembali di Aston Palembang..

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Reviewed October 5, 2017 via mobile

the room was nice, the staffs were very friendly and helpful..

i asked for the room close to the lift and i got it.
they served Palembang cuisine every breakfast but unfortunately today was not pempek day

the location was not really far from the airport n luckyly i got Blue bird driver who really know the 'short cut', so it was around 30 minutes to reach the airport

Date of stay: October 2017
Trip type: Travelled on business
Thank merry w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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