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Reviewed May 1, 2017

not far from standard of Novotel, Novotel Palembang offered good quality, i've tried novotel in other city as well. great brekfast, large room and warm staff are their advantages i guess. the garden view is good also.

Room Tip: try to booking room facing the garden since they have balcony/ terrace, worth enough
  • Stayed: April 2017, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Gitzky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this reviewResponded May 5, 2017

Dear Reviewer,

Warmest Greetings from Novotel Palembang Hotel & Residence

We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service.

We have been passed your motivate comments to our team.

Once again thank you for your continuous support and we are looking forward to welcoming you back not in the near further.

Sincerely,
Harimurti Wibowo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 28, 2017 via mobile

Nice hotel, good view, comfortable restaurant, warm n friendly staff.. make my romantic dinner with my beautiful wife be a never forgotten moment.. thankyou novotel palembang, thankyou square restaurant staff, like are Rahma, Firman, Berli, and others... l feel like in Bali beach with great full decoration for romantic dinner set up.. I'll come back w/ new others moment... tq

Stayed: March 2017, travelled as a couple
1  Thank tengkufirman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this reviewResponded May 1, 2017

Dear Reviewer,

Warmest Greetings from Novotel Palembang Hotel & Residence

We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Hari Murti Wibowo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 27, 2017 via mobile

This hotel is ok and I like this. Sauna is very good and bar in lobby also is good. Bar tenders are professionals. Restaurant food quality is good and lobby is comfortable. Other people recommended this hotel.

Stayed: April 2017, travelled on business
Thank vellu65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this reviewResponded April 28, 2017

Dear Reviewer,

Warmest Greetings from Novotel Palembang Hotel & Residence

We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Hari Murti Wibowo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 27, 2017

First impression is very huge building that cover this resort, feel like in Bali. Staying here for chinese new year last January, my family are very satisfied with this hotel. The price is higher than other hotel but its worthed with the service we get here. Thanks Novotel Palembang..

Room Tip: choose apartment 2 bed, they called it family suite if you traveling wit your family because it has 2 bed room for 4 peope max..
  • Stayed: January 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Flappy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this reviewResponded April 28, 2017

Dear Reviewer,

Warmest Greetings from Novotel Palembang Hotel & Residence

We very much appreciate your comments regarding your stay at the Novotel Palembang Hotel & Residence. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Hari Murti Wibowo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 27, 2017 via mobile

it's really looks like Bali, last long weekend with my family were enjoying. Pool very nice with room and green garden arrange very well. We will be back another long weekend. Thanks Novotel Palembang and team. Bravo :-)

Stayed: April 2017, travelled with family
Thank almasdira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NOVOTEL PALEMBA... H, General Manager at Novotel Palembang Hotel & Residence, responded to this reviewResponded April 28, 2017

Dear Reviewer,

Warmest Greetings from Novotel Palembang Hotel & Residence

We sincerely appreciate you taking a time to share us your grateful experience at Novotel Palembang. it is through feedback such as yours that we are able to maintain the quality of our service.

We have been passed your motivate comments to our team.

Once again thank you for your continuous support and we are looking forward to welcoming you back not in the near further.

Sincerely,
Harimurti Wibowo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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